Hotel Luna Llena puts you in the centre of Tulum, 1.8 km (1.1 mi) from Hospital de Tulum and 2.2 km (1.3 mi) from Dos Aguas Park. Highlights at this hotel include an outdoor swimming pool and in-room balconies. .A pampering day can include Swedish massages and Thai massages. Enjoy access to segway hire/tours, bike hire and yoga classes. Additionally, you'll find laundry facilities, concierge services and a library. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 3-property class La Veleta hotel include Tulum National Park and Gran Cenote.
What's nearby
Tulum National Park - 6 min drive
Gran Cenote - 7 min drive
Tulum Mayan Ruins - 10 min drive
Tulum Beach - 13 min drive
Playa Paraiso - 18 min drive
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 99 min drive
Restaurants
La Taqueria Pinches Tacos Shop - 2 min walk
El Camello Jr - 17 min walk
Italdo Pasteleria - 10 min walk
Los Aguachiles - 16 min walk
Cafeteria Hunab Ku - 16 min walk
About this property
Hotel Luna Llena
Suburban Tulum hotel in La Veleta with free parking
As a guest of Hotel Luna Llena, you'll find an outdoor pool, a library, and a terrace. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and a garden are also featured at Hotel Luna Llena. Limited free parking is available on a first-come, first-served basis.
Smoking is allowed in designated areas at this 3-star Tulum hotel.
8 guestrooms or units
2 buildings
Built in 2010
Self-service laundry
Staff members are multilingual
Storage area for luggage
Front desk safe
Tour and ticket information
Concierge
Library
Terrace
Garden
Bellhop
Smoking in designated areas
Hotel Luna Llena offers 8 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium cable channels and first-run films. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested. Rollaway/extra beds (surcharge) are also available.
Languages
English, French, Italian, Spanish
Property amenities
Parking and transport
24-hour return airport shuttle on request for a surcharge
Free self parking on site
Limited on-site parking
Things to do
Bicycle rentals
Library
Outdoor pool
Segway rentals/tours
Yoga classes
Family friendly
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Conveniences
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Daily housekeeping
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Outdoors
Garden
Terrace
Spa
In-room massages
Swedish massages
Thai massages
Accessibility
No lift
More
2 buildings
Built in 2010
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels
Entertainment
First-run films
Flat-screen TV with premium cable channels
Outdoor space
Furnished balcony
More
Air conditioning
Ceiling fan
Individual decor
Individual furnishings
Laptop-compatible safe
Policies
Check-in
Check-in start time: 4 PM; check-in end time: 10 PM
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Access methods
Host will greet you
Pets
Pets and service animals are not allowed at Hotel Luna Llena
Children and extra beds
Children are welcome.
Kids stay free! Children 11 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for USD 35.0 per night.
Payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: USD 4320 per vehicle (one way)
Rollaway bed fee: USD 35.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.
We should mention
Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Luna Llena Hotel Tulum
Luna Llena Tulum
Hotel Posada Luna Llena Tulum
Hotel Posada Luna Llena
Posada Luna Llena Tulum
Posada Luna Llena
Hotel Luna Llena Tulum
Frequently asked questions
What is the cancellation policy at Hotel Luna Llena?
Hotel Luna Llena offers free cancellation on select room rates. Check out the cancellation policy for more info.
Is parking available at Hotel Luna Llena?
Yep, Hotel Luna Llena has a free self car park. Onsite parking is limited.
Are there any beaches close to Hotel Luna Llena?
The closest beach to Hotel Luna Llena is Tulum Beach (6.5 km).
Does Hotel Luna Llena have a pool?
Hotel Luna Llena has an outdoor pool.
Is there a free airport shuttle available at Hotel Luna Llena?
No, but there's an airport shuttle that runs 24 hours a day on request for a fee.
What time are check-in & check-out at Hotel Luna Llena?
Check-in begins at 4 PM. Check-out time is 11 AM.
Are pets allowed at Hotel Luna Llena?
No, pets and service animals are not allowed.
Hotel Luna Llena Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Hotel Luna Llena is truly a boutique hotel. Small, quiet and unique. The breakfasts were simple but the coffee was good and the fresh fruit plentiful. I loved the bikes available for use and found I could get most places in town by bike. The staff for friendly and very helpful. I greatly enjoyed my stay there.
Travelled with family, Travelled with family and small children
24 Mar 2021
Liked: Cleanliness
The check in is at 4pm. Almost everywhere else it is at 3pm. I called early to let them know I would arrive at 3pm and if it was possible to check in at that time. They told me if the room was ready and if there was someone available to let me in that I could check in. I arrived and there was no one there. There were only construction workers. Check in was easy. The room was clean. Did look like the picture. Good working AC. Fast wifi. The beds are not comfortable, and the pillows were not comfortable either. There is a bit of an odd smell to the room, it could be the humidity, a little bit of cigarette perhaps. There is no drinking water provided. BRING YOUR OWN DRINKING WATER TO BRUSH YOUR TEETH!! The water from the sink tastes disgusting. There is construction on the property. They start working at 8am. We woke up to a jackhammer right outside our window. There are 4 available parking spots. Usually we found a spot available but a few times we did have to park on the road. The hotel is situated outside of town on a dirt road. There is a ton of construction going on but the hotel did feel very safe. The pool is beautiful. They offer a nice breakfast that was simple and filling. We were hardly at the hotel so it provided us with what we needed. A nice hot shower and air conditioned room. For the price it is worth it. Personally however I will not stay here again.
Verified traveller
Stayed 4 nights in Mar 2021
6/10 Okay
BRENDA
Travelled with family
16 Mar 2021
Liked: Cleanliness, staff & service
Regular
Cuando llegamos no había nadie en recepción, estuvimos tocando un rato hasta que una huésped nos abrió, nos dejaron la llave en el escritorio y a buscar la habitación, limpio eso si, el desayuno pobre la vd y el club de playa si llevas niños también es un tema pues el de recepción no avisó que íbamos... creo que por ese precio hay mejores opciones
Our room did not like look like the pictures ,it was a lower grade room when we got there, which was fine since we only spent 3 nights . Bathroom was good and ac worked great. However our bed headboard was very loose anytime you made the slightest move sleeping it made loud noise against the wall . Service was great.
My boyfriend and I came for one night and stayed for 5. We loved our stay here, 10/10. Everything was CLEAN, safe, hot water, and the people were so nice!!! I highly recommend staying here. It’s very private, as well as quiet. Looking forward to returning again.
Disfruté mi estadía, todo limpio y el personal amable, also hay buena seguridad, la zona es segura , lo único que le falta es agua para los huéspedes, tienes que ir a alguna tienda a buscar agua para tomar.