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El Paraiso Hotel Tulum

3.5 star property
Beach spa retreat, walking distance from Playa Paraiso

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Photo gallery for El Paraiso Hotel Tulum

On the beach, white sand, free beach cabanas, beach umbrellas
Outdoor pool, pool loungers
Deluxe Suite, 2 Queen Beds
Free daily continental breakfast
Terrace/patio
Reviews
9.0

Wonderful

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast included
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Carr. Tulum-Boca Paila, Mz 3, Lote 2, Tulum, QROO, 77780
  • Popular LocationPlaya Paraiso2 min walk
  • Popular LocationTulum Mayan Ruins19 min walk
  • Popular LocationTulum National Park6 min drive
  • AirportTulum, Quintana Roo (TUY)20 min drive

Room options

View all photos for Exclusive Bungalow, Multiple Beds

Exclusive Bungalow, Multiple Beds

Exclusive Bungalow, Multiple Beds

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Separate bedroom
Premium bedding
Down duvet
  • 90 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds

10/10 Exceptional

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Separate bedroom
Premium bedding
Down duvet
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed

10/10 Exceptional

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Plasma TV
Premium bedding
Separate bedroom
Down duvet
Blackout curtains
  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

10/10 Exceptional

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Plasma TV
Down duvet
Premium bedding
Blackout curtains
Rainfall showerhead
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

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The price is AU$425
for 1 night
includes taxes & fees
9 June - 10 June
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About the area

Tulum

El Paraiso Hotel Tulum places you steps from Playa Paraiso and within a 20-minute stroll of Tulum Mayan Ruins. Highlights at this beachfront hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages. The restaurant, El Paraiso Restaurante, serves Mexican cuisine and is open for brunch and lunch. The hotel's own lounge bar and beach bar are nice places to enjoy a drink. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site pool loungers. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Free continental breakfast is available daily between 7:30 AM and 10:00 AM. There's also the convenience of free self parking. .With a stay at this 3.5-property class Zona Hotelera hotel, you'll be 3.9 km (2.4 mi) from Tulum National Park and 4.4 km (2.7 mi) from Tulum Beach.

What's nearby

  • Playa Paraiso - 2 min walk
  • Las Palmas Public Beach - 6 min walk
  • Tulum Mayan Ruins - 19 min walk
  • Tulum National Park - 6 min drive
  • Tulum Beach - 12 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 59 min drive

Restaurants

  • Zona Arqueológica de Tulum - 14 min drive
  • Templo Dios del Viento - 19 min walk
  • Mulut Jach Ki - 11 min drive
  • Starbucks - 11 min drive
  • Don Cafeto - 11 min drive

About this property

El Paraiso Hotel Tulum

Beach spa retreat, walking distance from Playa Paraiso
Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at El Paraiso Hotel Tulum such as an outdoor pool and complimentary bicycles.

Free breakfast is available daily. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Tulum hotel.

  • 1 building
  • 1 floor
  • 10 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Cabanas on the beach (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Dining venue
El Paraiso Hotel Tulum offers 10 air-conditioned accommodations with minibars and a safe. Beds feature down duvets and premium bedding. 32-inch plasma televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Paraiso Restaurante
  • Vegetariano Paraiso

Things to do

  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Outdoor pool

Family friendly

  • Free cot
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • In a national park
  • On the beach
  • Outdoor furniture
  • Pool loungers

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Sports massages
  • Swedish massages

Accessibility

  • No lift

More

  • Building
  • Designated smoking areas
  • Floor
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch plasma TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
This property is located in Tulum National Park. The listed destination fee comprises mandatory park admission fees, collected at the main entrance of the park. The main park entrance closes at 4 PM; guests arriving after 4 PM will pay park admission fees at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Free cots (infant beds)!

Payment types

Important information

Fees

The listed destination fee comprises mandatory park admission fees.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

El Paraiso Hotel Tulum Hotel
El Paraiso Hotel Tulum Tulum
El Paraiso Hotel Tulum Hotel Tulum

Frequently asked questions

What is the cancellation policy at El Paraiso Hotel Tulum?

El Paraiso Hotel Tulum offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at El Paraiso Hotel Tulum?

As of 26 May 2024, prices found for a 1-night stay for 2 adults at El Paraiso Hotel Tulum on 5 June 2024 start from AU$330.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at El Paraiso Hotel Tulum?

Yep, El Paraiso Hotel Tulum has a free self car park.

Are there any beaches close to El Paraiso Hotel Tulum?

Yep, El Paraiso Hotel Tulum is a short 2-minute walk from Playa Paraiso. Fun beach activities include snorkelling.

Is there a spa on site at El Paraiso Hotel Tulum?

Yep, there is an onsite spa at El Paraiso Hotel Tulum. You'll enjoy services like hot stone massages.

Does El Paraiso Hotel Tulum have a pool?

El Paraiso Hotel Tulum has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at El Paraiso Hotel Tulum?

El Paraiso Hotel Tulum features a full-service spa, an outdoor pool and free beach cabanas.

What makes El Paraiso Hotel Tulum a romantic place to stay?

Beachfront dining and romance packages, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at El Paraiso Hotel Tulum.

Is El Paraiso Hotel Tulum family-friendly?

You bet! With amenities such as children's meals and free bike rentals, as well as free infant beds in the guestrooms, it's no surprise that El Paraiso Hotel Tulum is a hit with families.

Does El Paraiso Hotel Tulum serve breakfast?

You bet, free continental brekkie is on offer daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at El Paraiso Hotel Tulum?

No, El Paraiso Hotel Tulum does not offer an airport shuttle service.

Is there a bar or restaurant at El Paraiso Hotel Tulum?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at El Paraiso Hotel Tulum?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at El Paraiso Hotel Tulum?

No, pets are not allowed.

El Paraiso Hotel Tulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 68 out of 98 reviews" "
Rating 8 - Good. 20 out of 98 reviews" "
Rating 6 - Okay. 5 out of 98 reviews" "
Rating 4 - Poor. 1 out of 98 reviews" "
Rating 2 - Terrible. 4 out of 98 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Azim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace and Solitude
The hotel is a gem. It is located in the National Park and it has only 10 rooms. If you are looking for peace and quiet, this is the place for you. The restaurant at the beach club closes at 6pm but there are a couple of restaurants within 10-15 minutes walk if you want to grab dinner late.
Stayed 10 nights in Jan 2024

10/10 Excellent

Nancy

Travelled with partner
Liked: Staff & service, property conditions & facilities
Hotel is right next to Playa Paraiso and its restaurant. Breakfast at the beach is included. Have free access to sun loungers and the beach as a hotel guest. Have free bikes available. Close to the Tulum ruins and can walk to some nearby restaurants.
Stayed 2 nights in Jan 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service
Wonderful personnel but crowded and loud beach
The staff working in this hotel is all fabulous! the most helpful, friendly and efficient people that one can hope for. From the people at the reception to the cleaning and gardening staff, they all are willing to help all the time. My husband and I cannot thank them enough! This is a very small, no luxuries hotel. Since it is quite expensive for a 3-star place, I was hoping that we would be paying for peace and quiet. It was not so. They have a beach club, where anyone who pays for the day can use the beach beds, umbrellas, bar, etc. This means that, even in this small hotel one finds big crowds of boisterous people on the hotel's beach area. If you think that you are paying prime prices for a boutique small hotel with few people, think twice before booking.
Stayed 11 nights in Jan 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Property conditions & facilities
Everything was perfect! It’s truly paradise.
Stayed 1 night in Jan 2024

6/10 Okay

Irene

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Staff of great! The reason I would not return is the accommodations within a secluded location. The restaurant and beach and beach club close at 6:00 pm and everything is far . So if you’re hungry or want a drink you need to take a cab somewhere. Also our rooms toilet began to randomly bubble and smell like strong sewage this happened twice during our stay .
Stayed 4 nights in Jan 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Cevat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying at El Paraiso hotel. It is right in a national park so quieter than expected which I appreciated. It was nice to have breakfast there. Sometimes wished there were more transportation options, but the new road should help.
Stayed 4 nights in Nov 2023

10/10 Excellent

Wesley p, Saratoga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing the beach was the best. The beach club restaurant could have a bit more for selection on the menu but overall this was 👍
Stayed 9 nights in Sep 2023

10/10 Excellent

Joe

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place was perfect. The staff were very helpful! Especially the reception personnel. The rooms and grounds were always clean. The food was on point!! Perhaps the only minor issue is the lack of access to food after 6pm. Though this is temporary due to the construction, the staff was always ready to help in any way. They literally went above and beyond to accommodate. I’m grateful that we decided to stay here. Looking forward to returning when we visit again.
Stayed 4 nights in Sep 2023