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Aloft Tulum

4.5 star property
Luxury hotel, walk to Tulum National Park

Choose dates to view prices

Photo gallery for Aloft Tulum

2 restaurants, breakfast served
Exterior
Suite, 1 Bedroom, Balcony, View
Food and drink
Meeting facility
Reviews
8.8

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
Av. Coba Sur Mz 5 Lt 1, Smz 1 Region 14, Tulum, QROO, 77760
  • Popular LocationTulum National Park4 min walk
  • Popular LocationTulum Mayan Ruins7 min drive
  • AirportTulum, Quintana Roo (TUY)8 min drive
  • Popular LocationPlaya Paraiso14 min drive

Room options

View all photos for aloft, Room, 2 Double Beds, View

Premium bedding, down duvets, pillow-top beds, minibar

aloft, Room, 2 Double Beds, View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for aloft, Room, 1 King Bed, View

View from room

aloft, Room, 1 King Bed, View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace, View

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Terrace, View

Highlights

Terrace
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, View

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom, Balcony, View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow-top bed
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Terrace, View

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Double Beds, Terrace, View

Highlights

Terrace
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for aloft, Room, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, minibar

aloft, Room, 1 King Bed, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Suite, 1 Bedroom, View

aloft, Suite, 1 Bedroom, View

aloft, Suite, 1 Bedroom, View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for aloft, Room, 2 Double Beds, City View

Premium bedding, down duvets, pillow-top beds, minibar

aloft, Room, 2 Double Beds, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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The Waves Tulum
Pool
Hot tub
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The price is AU$161
for 1 night
includes taxes & fees
28 May - 29 May
The Waves Tulum

About the area

Tulum

A luxury stay in Tulum awaits you at Aloft Tulum. You'll be 0.3 km (0.2 mi) from Tulum National Park and 3.3 km (2.1 mi) from Tulum Mayan Ruins. Highlights at this hotel include 2 restaurants, 2 outdoor swimming pools and 2 bars/lounges. .A day of pampering can include deep-tissue massages and body scrubs. The restaurant, W XYZ Restaurant, is open for breakfast. Ático Rooftop Bar & Loung is the hotel's own tapas bar, serving drinks along with lunch and dinner. Enjoy the 24-hour gym, free pool cabanas and pool loungers as well as access to bike hire. 2170 square feet (202 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a 24-hour business centre and coworking space. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning full breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .With a stay at this 4.5-property class Zama hotel, you'll be 4 km (2.5 mi) from Playa Ruinas and 4.5 km (2.8 mi) from Tulum Beach.

What's nearby

  • Tulum National Park - 4 min walk
  • Tulum Mayan Ruins - 7 min drive
  • Tulum Beach - 10 min drive
  • Playa Ruinas - 11 min drive
  • Playa Paraiso - 14 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 50 min drive

Restaurants

  • El Capitán - 8 min walk
  • Carl's Jr. - 1 min walk
  • Coati Café Tulum - 13 min walk
  • Boston’s - 10 min walk
  • Girafe Tulum - 11 min walk

About this property

Aloft Tulum

Luxury hotel, walk to Tulum National Park
Aloft Tulum offers its guests 2 outdoor swimming pools and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre, 3 meeting rooms, and coworking spaces are available. Event space at this hotel measures 2170 square feet (202 square metres) and includes conference space. A rooftop terrace, spa services, and multilingual staff are also featured at the luxury Aloft Tulum. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 4.5-star Tulum hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 bars or lounges
  • 2170 sq ft of conference space
  • 202 sq. m of conference space
  • Built in 2021
  • Deli
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
Aloft Tulum offers 140 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. 55-inch LCD televisions come with premium digital channels and Netflix. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, facials and body scrubs.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered parking on site (USD 16 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 to 25 for adults and USD 20 to 25 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ático Rooftop Bar & Loung
  • Re:fuel by Aloft
  • W XYZ Restaurant
  • WXYZ Bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Bicycle rentals
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,170 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar near toilet (119 centimetre high)
  • Lift (150 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (64 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Building
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch LCD TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 53 per pet, per stay
  • Weight limit: 40 lb per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 11 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 25 to 25 for adults and from USD 20 to 25 for children
  • Airport shuttle fee: USD 268 per vehicle (one-way, maximum occupancy 10)
  • Airport shuttle fee per child: USD 1 (return), (up to 17 years old)
  • Covered self-parking fee: USD 16 per day
  • Pet fee: USD 53 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

What is the cancellation policy at Aloft Tulum?

Aloft Tulum offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Aloft Tulum?

As of 14 May 2024, prices found for a 1-night stay for 2 adults at Aloft Tulum on 15 May 2024 start from AU$170.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Aloft Tulum?

Yep, Aloft Tulum has a secured covered self car park for USD 16 per day.

Are there any beaches close to Aloft Tulum?

The closest beach to Aloft Tulum is Tulum Beach (6.8 km).

Is there a spa on site at Aloft Tulum?

There's no onsite spa, but this property does offer services like body scrubs and facials, as well as deep-tissue massages.

Does Aloft Tulum have a pool?

Aloft Tulum has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Aloft Tulum?

Aloft Tulum features 2 outdoor pools, free pool cabanas and 2 restaurants. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Aloft Tulum a romantic place to stay?

24-hour room service, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Aloft Tulum.

Does Aloft Tulum serve breakfast?

Yeah, full breakfast is served daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Aloft Tulum?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Aloft Tulum?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Aloft Tulum?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Aloft Tulum?

Furry friends are welcome at Aloft Tulum, with food and water bowls on offer. Just so you know, there's a weight limit of up to 18 kg per pet.

Aloft Tulum Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 200 out of 312 reviews" "
Rating 8 - Good. 72 out of 312 reviews" "
Rating 6 - Okay. 15 out of 312 reviews" "
Rating 4 - Poor. 13 out of 312 reviews" "
Rating 2 - Terrible. 12 out of 312 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

8/10 Good

Jeremie

Liked: Cleanliness, property conditions & facilities
Great spot between El Centro and the hotel zone. Easy drive to both. Hotel was very nice but the services and amenities were lacking when compared to other hotels at this level. However the price was fantastic. Very good value!
Stayed 8 nights in Jan 2024

8/10 Good

Nicolle, North Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over a good spot if you have a car
Stayed 2 nights in Jan 2024

8/10 Good

Donald

Liked: Cleanliness, amenities, property conditions & facilities
It was difficult to navigate the amenities offered to me. I asked for assistance on the beach shuttle and i was told to scan a QR code. It did not work for me and the gentleman at the adventure desk told me thats the only way. He did not help me. The credit i was offered for food was to be used at breakfast or the WXYZ restaurant. You can only choose one during the day, that was not clear, and i was disappointed . They were housekeeping issues i will not elaborate.
Stayed 3 nights in Jan 2024

10/10 Excellent

Senith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good!
Stayed 2 nights in Jan 2024

8/10 Good

Santiago Jose, Richmond

Liked: Amenities
The routes are totalled , do not rent a car , just move your self in taxi if budget allow it
Stayed 5 nights in Jan 2024

6/10 Okay

Arnold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel
Stayed 1 night in Jan 2024

10/10 Excellent

Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and clean
Stayed 3 nights in Dec 2023