I checked into my Sonder and the room was unbelievably smelly (almost having the smell of BO from a previous guest??). I have had the window in the room open for several hours and the smell still hasn’t passed.
I really don’t think this is acceptable and I would like you to know I’ll be rating this stay accordingly online. Definitely will not be using Sonder again!
The group in the room below is also extremely loud and it’s late at night on a week day. I’m here for a conference and I booked this room to get some rest before presenting. This is super frustrating and one of the worse experiences I’ve had on a work trip.