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 Toowoomba •1 Room
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BIG4 Toowoomba Garden City Holiday Park

3.5-star property
34A Eiser Street, Harristown, QLD 1800 796 370
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4.3 out of 5
Excellent!
See all 181 wotif Reviews

"Room would have been perfect for our one night stopover if it weren’t for the leak in the bottom of the toilet that filled the whole cabin with the sm ... " More

By a verified traveller on Sun 06 Aug 2023

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Hotel Description

At BIG4 Toowoomba Garden City Holiday Park you'll be within a 30-minute stroll of Japanese Gardens and City Golf Club. Highlights at this campground include an outdoor swimming pool, free self parking, and in-room kitchenettes.

All 35 accommodations feature flat-screen TVs and coffee/tea makers. In-room dining is easy with kitchenettes that come equipped with refrigerators and microwaves. Housekeeping is not available.

This pet-friendly campground offers a garden, barbecue grills, and a picnic area. Additionally, you'll find a kids' swimming pool and laundry facilities.

With a stay at this 3.5-star Harristown campground, you'll be 2.6 km (1.6 mi) from Toowoomba Base Hospital and 3.8 km (2.3 mi) from Grand Central Shopping Centre.

Ensuite Cabin 2 Berth

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$133* Per night/room 1 May - 2 May

1 Bedroom Cabin 4 Berth

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Spa Villa

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

3 Bedroom Cabin 6 Berth

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

3 Bedroom Cabin 10 Berth

Bed Count 5 Twin Beds Maximum Occupancy 10 Max

Studio Villa

Bed Count 1 Full Bed Maximum Occupancy 2 Max

BIG4 Toowoomba Garden City Holiday Park ratings based on 181 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for BIG4 Toowoomba Garden City Holiday Park

Everyone (73) Couples (15) Family (96) Other (1)
1 out of 5
This place is a caravan park, it is far from the Big4 reputation we have learnt to love and stay at previously. I am sure the managers are lovely people but the place is NOT what the pictures made it out to be and to be honest I felt like we were in a trailer park in Ayres rock as the place is a red dirt pit. (The rain didn’t help). The water was shut off the morning we were leaving So we left half soapy 👍👍 The air conditioner sounded like a generator was idling in bed with us and the tin foil on the windows added that true”drug lab feel”. It was a bed and it did the job but I wouldn’t be putting in next years colander for a family vacation.

Posted by on 21 Apr. 2024

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5 out of 5

Posted by on 9 Oct. 2023

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Comment from Hotel Management

7 Nov. 2023 by Lauren

Thank you Anthony for your 5 out of 5 review. We look forward to welcoming you to the park on your next stay.

2 out of 5
Budget accomodation, small and crampy. Ok for one night stop over.

Posted by on 23 Sep. 2023

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Comment from Hotel Management

23 Sep. 2023 by kimberley

Good afternoon HayleyThank you for your review. It is disappointing to read that you did not enjoy your stay. The majority of cabins are not budget accommodation. As you booked on Expedia you chose to booked the budget cabin. If you have of come to reception I would have happly upgraded you.many thanksKimberley

5 out of 5

Posted by on 8 Aug. 2023

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Comment from Hotel Management

11 Aug. 2023 by kimberley

Good afternoon KatrinaThank you for reviewing your stay at the Big4 Toowoomba.We hope you had a please stayKimberley

3 out of 5
Room would have been perfect for our one night stopover if it weren’t for the leak in the bottom of the toilet that filled the whole cabin with the smell of urine, the fan in the toilet/bathroom didn’t work and there was mould on the back of the bathroom door. Due to late check in and early check out we didn’t have a chance to speak to staff and swap rooms. Very disappointed with the cabin.

Posted by on 6 Aug. 2023

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Comment from Hotel Management

7 Aug. 2023 by kimberley

Good afternoon MeganThank you for your review. I do apologise for the issues you found in the cabin and will address this with housekeeping and maintenance.thank you for bring these issues to our attention and once again i am sorry we did not met your expectations.many thanksKimberley

4 out of 5
A curtain over the blind in the kitchen area would be good. A bigger microwave would be good. Even the plates supplied are too big for it, as is the splatter cover supplied. Water from the shower head spurts out in too many directions. Otherwise it was very good and clean.

Posted by on 17 Jul. 2023

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Comment from Hotel Management

17 Jul. 2023 by Melinda

Thank you Jan for your feedback. I really appreciate this feedback as it gives us an opportunity to improve our park and make it perfect for all our guests! Have a safe on-journey.

5 out of 5
An excellent little cabin with absolutely everything we needed. It’s like a tardis, so much bigger on the inside! Located in a quiet street, and the park itself was super quiet. The office hours are shorter than communicated, but it wasn’t a problem as they gave us all the info needed to check in and find our way. I’d definitely recommend.

Posted by on 25 Jun. 2023

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Comment from Hotel Management

25 Jun. 2023 by Melinda

Thank you Kate for the positive feedback. Yes, Toowoomba is one of our favourite parks too! The Manager's will be very happy to hear you had an enjoyable stay Have a safe onward journey.

4 out of 5

Posted by on 13 Jun. 2023

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Comment from Hotel Management

7 Aug. 2023 by kimberley

Good morning JamesThank you taking the to review your stay at the Big4 Toowoomba.We hope to welcome you back again on your next trip.many thanksKimberley

5 out of 5
Very comfortable 3 bedroom unit. Everyone went out of their way to make our stay enjoyable. Would stop there again if returning to Toowoomba.

Posted by on 24 Mar. 2023

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Comment from Hotel Management

7 Apr. 2023 by Kimberley

Good morning JeffThank you for your review, we appreciate guests feed back and glade you enjoyed your time with us.Kimberley

5 out of 5

Posted by on 8 Feb. 2023

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Comment from Hotel Management

7 Apr. 2023 by Kimberley

Hi CraigThank you for choosing to stay at the Big4 Toowoomba. We look forward to seeing you again.Kimberley

About the BIG4 Toowoomba Garden City Holiday Park

Location 34A Eiser Street, Harristown, QLD 4350

Property Features

BIG4 Toowoomba Garden City Holiday Park offers its guests an outdoor pool and a children's pool. Barbecue grills, a vending machine, and a garden are also featured at BIG4 Toowoomba Garden City Holiday Park. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Toowoomba campground.

  • 35 guestrooms or units
  • Self-service laundry
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Kitchenette
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Microwave

Parking

Free self parking

Transport

  • Train station: Toowoomba Station (4.5 km / 2.8 mi)
  • Parking: Free self parking

Room Amenities

BIG4 Toowoomba Garden City Holiday Park offers 35 accommodations with air conditioning. Flat-screen televisions are featured in guestrooms. Accommodations at this 3.5-star campground have kitchenettes with refrigerators, microwaves, and coffee/tea makers.

  • In-room kitchenette
  • Flat-screen television
  • Refrigerator
  • Microwave
  • Coffee maker
  • Air conditioning

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 9:00 AM - 5:00 PM
  • Sunday - Sunday: 10:00 AM - 4:00 PM
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Saturday: 9:00 AM - 5:00 PM
  • Sunday - Sunday: 10:00 AM - 4:00 PM
Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per stay.

Pet Policy

  • Pets: AUD 15 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: AUD 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • BIG4 Toowoomba Garden City Holiday Park Caravan Park Harristown
  • Big4 Garden City Holiday Park Caravan Park
  • Big4 Toowoomba Garden City Holiday
  • Big4 Garden City Holiday
  • BIG4 Toowoomba Garden City Holiday Park Campsite Harristown
  • BIG4 Toowoomba Garden City Holiday Park Harristown
  • Big4 Toowoomba City Harristown
  • BIG4 Toowoomba Garden City Holiday Park Campsite
  • BIG4 Toowoomba Garden City Holiday Park Harristown
  • BIG4 Toowoomba Garden City Holiday Park Campsite Harristown

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.