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Hotel Palacio Azteca

3.5 star property
Comfortable hotel near Plaza Rio Commercial Center

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Photo gallery for Hotel Palacio Azteca

Outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas, pool loungers
Property entrance
Standard Room, 2 Queen Beds
Buffet
View from property
Reviews
8.0

Very good

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Free airport shuttleFree airport shuttleFree airport shuttle
  • SpaSpaSpa
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
Blvd Cuauhtemoc Sur N.213, Col davila, Tijuana, BC, 22400
  • Popular LocationPlaza Rio Commercial Center14 min walk
  • Popular LocationCentro Cultural Tijuana18 min walk
  • Popular LocationEstadio Caliente4 min drive
  • AirportTijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)13 min drive

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.3/10 Very good

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite

In-room safe, desk, blackout curtains, iron/ironing board

Suite

Highlights

Private hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 60 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.1/10 Very good

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Cable channels
  • 60 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Grand Hotel Tijuana
Pool
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (2495)
The price is AU$170
for 1 night
includes taxes & fees
19 June - 20 June
Grand Hotel Tijuana

About the area

Tijuana

A family-friendly stay in Tijuana awaits you at Hotel Palacio Azteca. Within a 20-minute stroll, you'll find Plaza Rio Commercial Center and Centro Cultural Tijuana. Highlights at this hotel include a restaurant, an outdoor swimming pool and free valet parking. .A pampering day can include hot stone massages and sports massages. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, seasonal outdoor swimming pool and pool loungers. 5000 square feet (465 square metres) of event facilities include 7 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning full breakfast is served between 7:00 AM and noon. There's also the convenience of a free airport shuttle. .With a stay at this 3.5-property class Downtown Tijuana hotel, you'll be 1.5 km (1 mi) from Paseo Chapultepec and 3.4 km (2.1 mi) from Galerias Hipodromo.

What's nearby

  • CAS Visa USA - 11 min walk
  • Plaza Rio Commercial Center - 14 min walk
  • Centro Cultural Tijuana - 18 min walk
  • San Ysidro Border Crossing - 4 min drive
  • Estadio Caliente - 4 min drive

Getting around

  • Beyer Blvd Trolley Station - 16 min drive
  • San Diego Santa Fe Depot - 20 min drive
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.) - 13 min drive

Restaurants

  • ‪Tacos las 3 Salsas - ‬2 min walk
  • ‪Barbas Cakes & Coffee - ‬4 min walk
  • ‪Public House Tj - ‬3 min walk
  • ‪Restaurant Mexicano - ‬1 min walk
  • ‪Tea Spot - ‬3 min walk

About this property

Hotel Palacio Azteca

Comfortable hotel near Plaza Rio Commercial Center
Hotel Palacio Azteca offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 7 meeting rooms are available. Event space at this hotel measures 5000 square feet (465 square metres) and includes a conference centre. Spa services, a terrace, and tour/ticket assistance are also featured at the family-friendly Hotel Palacio Azteca. A roundtrip airport shuttle is free (available 24 hours). Self parking and valet parking are free.

This 3.5-star Tijuana hotel is smoke free.

  • 1 building
  • 201 guestrooms or units
  • 7 levels
  • 5000 sq ft of conference space
  • 465 sq. m of conference space
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Palacio Azteca offers 201 accommodations with a safe and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages and sports massages.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Beach shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: MXN 150 for adults and MXN 150 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ixchel Restaurant

Things to do

  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (5,000 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Hot stone massages
  • In-room massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 150 for adults and from MXN 150 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in January and close in December.
  • Pool access available from 9:00 AM to 8:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Azteca Hotel
Hotel Azteca
Hotel Palacio Azteca
Hotel Palacio Azteca Tijuana
Palacio Azteca
Palacio Azteca Tijuana
Hotel Palacio Azteca Hotel
Hotel Palacio Azteca Tijuana
Hotel Palacio Azteca Hotel Tijuana

Frequently asked questions

What is the cancellation policy at Hotel Palacio Azteca?

Hotel Palacio Azteca offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Palacio Azteca?

As of 5 June 2024, prices found for a 1-night stay for 2 adults at Hotel Palacio Azteca on 23 June 2024 start from AU$193.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Palacio Azteca?

Yep, Hotel Palacio Azteca has a free self car park and free valet parking.

Are there any beaches close to Hotel Palacio Azteca?

The closest beach to Hotel Palacio Azteca is Rosarito Beach (20.1 km).

Is there a spa on site at Hotel Palacio Azteca?

There's no onsite spa, but this property does offer services like sports massages.

Does Hotel Palacio Azteca have a pool?

Hotel Palacio Azteca has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 8:00 PM (Seasonal outdoor pool open from January to December).

What makes Hotel Palacio Azteca a romantic place to stay?

Romance packages and a lounge bar, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Hotel Palacio Azteca.

Is Hotel Palacio Azteca family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that Hotel Palacio Azteca is a hit with families.

Does Hotel Palacio Azteca serve breakfast?

You bet, full brekkie is available daily from 7:00 AM to noon.

Is there a free airport shuttle available at Hotel Palacio Azteca?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at Hotel Palacio Azteca?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Palacio Azteca?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Palacio Azteca?

No, only service animals are allowed.

Hotel Palacio Azteca Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 483 out of 1003 reviews" "
Rating 8 - Good. 235 out of 1003 reviews" "
Rating 6 - Okay. 112 out of 1003 reviews" "
Rating 4 - Poor. 72 out of 1003 reviews" "
Rating 2 - Terrible. 101 out of 1003 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Claudia

Stayed 2 nights in Mar 2024

4/10 Poor

MARIA, ORANGE

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
They say breakfast included but they fail to say you only get bread, coffee, and fruit. You have to pay “extra” for the actual served made to order food. The VIP upgrades are not worth it at this hotel.
Stayed 1 night in Feb 2024

6/10 Okay

Eduardo

Travelled with family
Stayed 1 night in Feb 2024

10/10 Excellent

Samvel

Stayed 5 nights in Dec 2023

2/10 Terrible

Alma

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Stayed 2 nights in Dec 2023

10/10 Excellent

Homero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

George

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms were not clean. Poor water pressure. Limited dining around hotel.
Stayed 2 nights in Dec 2023

10/10 Excellent

Carlos, Long Beach

Stayed 1 night in Nov 2023

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, my room was clean, clean sheets and pillows. The food available for room service was very good. Would recommend. Elevator wasn’t working during my stay but stairs don’t bother me.
Stayed 1 night in Oct 2023