The staff is accommodating. We have some requests, though, at the hotel wherein it would take another phone call to get done. But overall,it was a great stay. They serve good food at their resto as well. The service crew are really nice and make sure you are taken cared of. My husband and his frjend who are both from the US, enjoyed it there. Nice beds great rooms. We love that it is far from the hustle and bustle of the city.