4/10 Poor
Misty D.
23 May 2024
Disliked: Cleanliness
Not a great start - bad communication
The trip started off stressful. Chk in instructions stated how to access property. We arrived 20min after chk in time & could not get in. Phone service is poor in the area. Attempted to contact owner & only reached vm. There was no other contact number or person. Called vrbo. We kept getting disconnected from one another. I had to drive several miles down the road to get a better connection. I had elderly family members & we had already driven 3.5 hrs to arrive. Vrbo worked to find us a solution. 3hrs later vrbo found someone to help. Apparently the owner was out of the country and didnt provide the courtesy of a contact person in his place. In total, it was nearly 3.5 additional hours after we arrived that we got in. Once in, we set to making dinner being it had been over 8hrs since we last ate. I didn't go upstairs until after dinner. What I found was a dirty bathroom sink with what appeared to hair clippings & an unflushed dirty toilet. So, now I had to clean the bathroom. When it was time for bed, I worried that might not be clean, too, but was simply too tired to care. Next day we found puzzle pieces behind tv we couldn't get to. During the stay, people were driving up to property to view, apparently it's for sale. We made the best of the rest of the trip, but had lost our entire first day. The cabin is nice and has nice views. Just the common courtesy of a back up contact would have made a big difference, and a better cleaning job!
Misty D.
Stayed 5 nights in May 2024