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Pier House

3.5 star property
Comfortable bed & breakfast near the beach

Choose dates to view prices

Photo gallery for Pier House

Spa
Terrace/patio
Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Dining
Reviews
9.6

Exceptional

Popular amenities

  • Parking includedParking includedParking included
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service
  • Restaurant
  • BarBarBar
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Harbour Front, Charlestown, St Austell, England, PL25 3NJ
  • Popular LocationCharlestown Harbour1 min walk
  • Popular LocationPorthpean Beach9 min drive
  • Popular LocationEden Project12 min drive
  • AirportNewquay (NQY-Newquay Cornwall)28 min drive

Room options

View all photos for Classic Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room

10/10 Exceptional

Highlights

Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
  • 14 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, Harbour View

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room, Harbour View

10/10 Exceptional

Highlights

Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
  • 16 sq m
  • Harbour view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

10/10 Exceptional

Highlights

Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Harbour View

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, 1 King Bed, Harbour View

10/10 Exceptional

Highlights

Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
  • 16 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

Similar properties

Property grounds
Carlyon Bay Hotel
Pool
Hot tub
Spa
Parking included
4.6 out of 5, Wonderful, (348)
The price is AU$656
for 1 night
includes taxes & fees
13 June - 14 June
Carlyon Bay Hotel

About the area

St Austell

At Pier House you'll be within steps of Charlestown Harbour and Charlestown Shipwreck and Heritage Centre. Highlights at this beach B&B include a restaurant, free self-parking and a bar/lounge. .This bed & breakfast offers free WiFi in public areas and a terrace. .With a stay at this 3.5-property class St Austell B&B, you'll be 6.8 km (4.2 mi) from Eden Project.
View more B&B in St AustellOpens in a new window

What's nearby

  • Charlestown Harbour - 1 min walk
  • Porthpean Beach - 9 min drive
  • Lost Gardens of Heligan - 10 min drive
  • Eden Project - 12 min drive
  • Pentewan Sands Beach - 16 min drive

Getting around

  • St Austell Station - 8 min drive
  • Newquay (NQY-Newquay Cornwall) - 28 min drive

Restaurants

  • Niles Bakery - 15 min walk
  • Domino's Pizza - 3 min drive
  • St Austell Brewery - 5 min drive
  • The Taj Mahal Tandoori Restaurant - 18 min walk
  • Francines Fish - 3 min drive

About this property

Pier House

Comfortable bed & breakfast near the beach
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star St Austell bed & breakfast.

  • 27 guestrooms or units
  • Front desk (limited hours)
  • Terrace
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Pier House offers 27 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • Limited-hour front desk

Guest services

  • Daily housekeeping

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 30 January 2023 to 30 April 2023 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from 25 December to 25 December:
  • Bar/Lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, debit cards and cash.

Property is also known as

Pier House Charlestown
Pier House Hotel Charlestown
Pier House Hotel St Austell
Pier House St Austell
Pier House B&B St Austell
Pier House Hotel
Pier House St Austell
Pier House Bed & breakfast
Pier House Bed & breakfast St Austell

Frequently asked questions

What is the cancellation policy at Pier House?

Pier House offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Pier House?

Yep, Pier House has a free self car park.

Are there any beaches close to Pier House?

Yep, Pier House is a short 11-minute walk from Duporth Beach.

Is there a free airport shuttle available at Pier House?

No, Pier House does not offer an airport shuttle service.

Is there a bar or restaurant at Pier House?

Yep, they've got a lounge bar and an onsite restaurant. The dining venue is closed seasonally each year from December 25 until December 25.

What time are check-in & check-out at Pier House?

Check-in begins at 3:00 PM. Check-out time is 10:30 AM.

Are pets allowed at Pier House?

No, pets are not allowed.

Pier House Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 205 out of 255 reviews" "
Rating 8 - Good. 39 out of 255 reviews" "
Rating 6 - Okay. 7 out of 255 reviews" "
Rating 4 - Poor. 3 out of 255 reviews" "
Rating 2 - Terrible. 1 out of 255 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Howard

Stayed 1 night in Sep 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love Charlestown and the location of Pier House
Stayed 2 nights in Dec 2022

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab stay, lovely staff, great food and wonderful sea views from the room.
Stayed 2 nights in Dec 2022

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for a wonderful stay.
From the moment we arrived we were treated as though we were the only people there. From reception to dining room and bar all members of staff were courteous and welcoming. The room and the view from it were unbelievable. The bed was enormous and extremely comfortable. The food in the dining room was amazing with perfect sized portions. The selection of real ales (my favourite tipple) was excellent as was the wine ( the bosses favorite). I cannot give enough praise for this hotel, in fact, we enjoyed our stay so much we have already booked to stay there over Christmas next year. To all staff at the Pier House Hotel a massive thank you.
Stayed 2 nights in Dec 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, but...
Very good indeed but was cold during the night and there were no blankets in the room. Ask beforehand! Also no toiletries in bathroom except fixed soap/shampoo dispenser.
Stayed 2 nights in Dec 2022

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pier reviewed for Comfort.
A very warm welcome on arrival set a very good impression. My room was pleasantly decorated and well maintained. The bed was very comfortable and with no external noises, I slept very well. The breakfast was good, again with very welcoming and helpful staff. There was limited on-street parking directly outside of the hotel or a free carpark a short walk away. A lovely hotel in a very picturesque, sleepy part of Cornwall
Stayed 1 night in Nov 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

SUSAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We only stayed one night, (this time), but had an amazing stay! Staff so helpful & couldn't do enough for you. Breakfast was perfect, after a lovely nights sleep in a huge comfortable bed! Fabulous well appointed sea view room with both bath and shower in bathroom. (Room No.12). Highly recommended this Hotel!
Stayed 1 night in Nov 2022

10/10 Excellent

Heulwen

Stayed 3 nights in Oct 2022

10/10 Excellent

Michael

Stayed 1 night in Oct 2022