Save

Quality Inn West Springfield

2.5 star property
Hotel with free breakfast, walk to Olympia Ice Center

Choose dates to view prices

Photo gallery for Quality Inn West Springfield

Lobby
Seasonal outdoor pool
Exterior
Desk, blackout curtains, soundproofing, iron/ironing board
Lobby
Reviews
7.2

Good

Popular amenities

  • Pool
  • LaundryLaundryLaundry
  • Restaurant
  • HousekeepingHousekeepingHousekeeping
  • Parking includedParking includedParking included
  • GymGymGym

Explore the area

Map
1150 Riverdale St, West Springfield, MA, 01089
  • Popular LocationBig E3 min drive
  • Popular LocationMassMutual Center6 min drive
  • Popular LocationMGM Springfield6 min drive
  • AirportHartford, CT (BDL-Bradley Intl.)27 min drive

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.3/10 Very good

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.6/10 Excellent

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Red Roof Inn PLUS+ West Springfield
Pet-friendly
Parking included
Free WiFi
Air conditioning
3.6 out of 5, Good, (1002)
The price is AU$159
for 1 night
includes taxes & fees
10 June - 11 June
Red Roof Inn PLUS+ West Springfield

About the area

West Springfield

Quality Inn West Springfield puts you in the centre of West Springfield, 0.7 km (0.4 mi) from Olympia Ice Center and 3.3 km (2.1 mi) from Holyoke Mall. Highlights at this hotel include a complimentary breakfast, a restaurant and free self-parking. .The restaurant, Tokyo Asian Cuisine Resta, serves Asian cuisine. Enjoy the gym and seasonal outdoor swimming pool as well as access to zip-lining. 600 square feet (56 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. There's also the convenience of free RV/bus/truck parking. .Sights within a 10-minute drive of this West Springfield hotel include Big E and MassMutual Center.

What's nearby

  • Big E - 3 min drive
  • MassMutual Center - 6 min drive
  • MGM Springfield - 6 min drive
  • Naismith Memorial Basketball Hall of Fame - 6 min drive
  • Eastern States Exposition - 6 min drive

Getting around

  • Springfield Union Station - 6 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 27 min drive

Restaurants

  • Wood-N-Tap - 13 min walk
  • Starbucks - 9 min walk
  • Panera Bread - 14 min walk
  • Chili's Grill & Bar - 9 min walk
  • Olive Garden - 13 min walk

About this property

Quality Inn West Springfield

Hotel with free breakfast, walk to Olympia Ice Center
Quality Inn West Springfield offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 3 meeting rooms are available. Event space at this hotel measures 600 square feet (56 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn West Springfield. Self parking is free.

This West Springfield hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 5 levels
  • 600 sq ft of conference space
  • 56 sq. m of conference space
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Dining venue
Quality Inn West Springfield offers 114 accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies or patios. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Hindi, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant

Restaurants on site

  • Tokyo Asian Cuisine Resta

Things to do

  • 18 holes of golf
  • Gym
  • Seasonal outdoor pool
  • Shopping centre
  • TV in common areas
  • Vineyard
  • Ziplining

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 600 square feet of conference space
  • Computer station

Outdoors

  • Terrace
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

Outdoor space

  • Balcony/patio

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 12.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 250 per stay
  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 12.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0009643250
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is C0009643250. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • The outdoor pool opens for the season in June.
  • Up to 4 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn West Springfield
Quality West Springfield
Quality Inn West Springfield Hotel
Quality Inn West Springfield West Springfield
Quality Inn West Springfield Hotel West Springfield

Frequently asked questions

What is the cancellation policy at Quality Inn West Springfield?

Quality Inn West Springfield offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn West Springfield?

As of 27 May 2024, prices found for a 1-night stay for 2 adults at Quality Inn West Springfield on 23 June 2024 start from AU$142.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn West Springfield?

Yep, Quality Inn West Springfield has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Quality Inn West Springfield?

The closest beach to Quality Inn West Springfield is Haviland Pond Beach (12.8 km).

Does Quality Inn West Springfield have a pool?

Quality Inn West Springfield has a seasonal outdoor pool.

What makes Quality Inn West Springfield a romantic place to stay?

A vineyard and a bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Quality Inn West Springfield.

Is Quality Inn West Springfield family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Quality Inn West Springfield is a hit with families.

Does Quality Inn West Springfield serve breakfast?

Yep, complimentary buffet brekkie is available daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Quality Inn West Springfield?

No, Quality Inn West Springfield does not offer an airport shuttle service.

Is there a bar or restaurant at Quality Inn West Springfield?

Yep, you can grab a meal at Quality Inn West Springfield's onsite restaurant that serves Asian cuisine.

What time are check-in & check-out at Quality Inn West Springfield?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Quality Inn West Springfield?

No, only service animals are allowed.

Is there a golf course on site at Quality Inn West Springfield?

There is a golf course next to Quality Inn West Springfield.

Quality Inn West Springfield Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 296 out of 1003 reviews" "
Rating 8 - Good. 297 out of 1003 reviews" "
Rating 6 - Okay. 193 out of 1003 reviews" "
Rating 4 - Poor. 115 out of 1003 reviews" "
Rating 2 - Terrible. 102 out of 1003 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Ivan

Travelled with partner
Not the best
Stayed 1 night in Nov 2023

4/10 Poor

Kingsley

Disliked: Property conditions & facilities
No body came to clean the room or even change the towels. Fresh towels weren’t provided.
Stayed 2 nights in Feb 2024

4/10 Poor

sharath

Travelled with family
Disliked: Cleanliness, property conditions & facilities
2 rooms are separated by a door and the other room was playing loud music which we could hear in the night and was annoying. Front desk did intervene but the music volume was reduced but could be heard. Not an ideal experience in terms of stay
Stayed 1 night in Feb 2024

8/10 Good

Jules

Business traveller
Clean inside although old
Stayed 2 nights in Feb 2024

8/10 Good

Evelyn

Travelled with family
Liked: Staff & service
Other stayed customers fighting multiple times throughout the night.
Stayed 4 nights in Feb 2024

8/10 Good

Sal

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Tracee

Stayed 1 night in Feb 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felt Unsafe
My children and I were supposed to stay there for one night, but ended up leaving after about an hour because we felt uncomfortable and unsafe. The lobby smelled very strongly of weed, the elevator was dirty, and our room door was open before we got in. We checked out the room, and while it looked clean, could not get over the broken locks on the balcony door and the way the door to the hallway didn’t seem to latch all the way. Ended up driving 10 minutes up the road to a better hotel.
Stayed 1 night in Feb 2024

4/10 Poor

Rachel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

2/10 Terrible

Yoliemar

Disliked: Cleanliness, staff & service, property conditions & facilities
I seen two roaches i called front desk the only thing they told me was to call tomorrow and speak to the manager.