6/10 Okay
Jason
27 Feb 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
Do not stay here! Uncomfortable & dirty.
Booked a deluxe room expecting it to look like the photos on Hotels.com but was greeted with a room that looked anything but deluxe! just a double bed in room with bedside cabinets that had been painted in situ as the paint had also been splattered onto the wardrobe next to it. The bed and mattress was awful, so uncomfortable, the pillows were flat and well used by the looks of things. The tiled floor in the bathroom was cracked by the door meaning slicing your foot was quite possible if not careful. The ceiling in the bathroom was mouldy, the sealant around the shower was also mouldy. The electrical consumer unit in our bedroom was last tested in 2021 with a sticker saying next test was 2022, we stayed in February 2024 so surely this should have been checked?!! Evening meal in the restaurant was nice food although the restaurant lacked any atmosphere and felt cold, the bar area was closed off due to lack of customers. There was ONE member of staff that was showing customers to rooms, serving behind the bar and serving meals in the evening. We didn't bother with breakfast in the morning but no one was around when we "self checked out" at 10.30am, they obviously get used to people complaining so guessing a lack of staff available gets rid of the problem of asking "how was your stay?" Don't bother staying here people, there are plenty of much nicer, friendlier and cleaner properties to stay in the area, shame really as it could be really nice with the right management !!
Jason
Stayed 1 night in Feb 2024