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 Singapore • 1 Room
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JEN Singapore Tanglin by Shangri-La (SG Clean)

4-star property
1A Cuscaden Road, Singapore, 1800 796 370
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4.5 out of 5
Excellent!
See all 17 wotif Reviews

"The staff were all incredibly helpful and friendly, this is my second visit, I will be back again. " More

By a verified traveller on Sat 16 Mar 2024

Points Of Interest

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Hotel Description

JEN Singapore Tanglin by Shangri-La puts you in the heart of Singapore, steps from Tanglin Mall and within a 10-minute stroll of Gleneagles Hospital. Highlights at this hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

A day of pampering at Spa at Traders Hotel can include deep-tissue massages, aromatherapy, and reflexology along with access to the sauna and spa tub. The restaurant, J65, is open for breakfast, lunch, and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, spa tub, sauna, and kids' swimming pool. Business amenities include meeting rooms, conference space, and a business center. Other amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also the convenience of free self parking.

Sights within a 10-minute walk of this Orchard hotel include Forum The Shopping Mall and Far East Shopping Centre.

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$218* Per night/room 18 May - 19 May

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

JEN Singapore Tanglin by Shangri-La ratings based on 17 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for JEN Singapore Tanglin by Shangri-La

Everyone (10) Couples (2) Family (3)
5 out of 5
The staff were all incredibly helpful and friendly, this is my second visit, I will be back again.

Posted by on 16 Mar. 2024

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5 out of 5
Staff were friendly and professional, nothing was too much trouble . Rooms were perfect, super comfortable beds . I would definitely return.

Posted by on 5 Oct. 2023

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5 out of 5
Excellent location next to MRT station. Shopping centre next to Hotel. Room excellent, Staff very good, Great pool, Meet all our needs. Highly recommend

Posted by on 19 Sep. 2023

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5 out of 5
Great property and location with well organised rooms at 25m2 The pool and gym area were very good.

Posted by on 12 Sep. 2023

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4 out of 5
Location

Posted by on 30 Aug. 2023

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5 out of 5
Fabulous position. Tremendous value for money

Posted by on 27 Aug. 2023

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3 out of 5
Terrible experience with the hotel! I booked a room with double twin bed for 4 person to sleep but when I got there what they gave my was two single bed and when I asked the management they said they can add extra bed but they will Chantha me 90 dollars extra which I was not happy about after some argument someone where had the brain and told me that is was ok they won’t charge any extra as I did booked for 4 person. So I have got extra bed but still one of us had to sleep on the sofa and there was no space to walk or do anything. NOT recommended to anyone.

Posted by on 18 Jun. 2023

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5 out of 5

Posted by on 14 Jun. 2023

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5 out of 5
coffee shop on ground floor excellent

Posted by on 18 May 2023

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5 out of 5

Posted by on 7 Jan. 2023

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About the JEN Singapore Tanglin by Shangri-La (SG Clean)

Location 1A Cuscaden Road, Singapore, 249716

Property Features

JEN Singapore Tanglin by Shangri-La offers its guests a full-service spa, an outdoor pool, and a spa tub. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center, meeting rooms, and limo/town car service are available. A children's pool, a fitness center, and a sauna are also featured at the business-friendly JEN Singapore Tanglin by Shangri-La. You'll have access to the health club at a partner property. Self parking is free. This Singapore hotel is smoke free.

  • 565 guestrooms or units
  • 18 levels
  • Meeting rooms
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Metro station: Orchard Boulevard Station (0.2 km / 0.1 mi)
  • Parking: Free self parking

Room Amenities

JEN Singapore Tanglin by Shangri-La offers 565 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Singapore hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

J65 - This restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at noon

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SGD 108 per night.

Pet Policy

  • Pets and service animals are not allowed at JEN Singapore Tanglin by Shangri-La

Policies

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

  • Service animals not allowed
  • Car recommended
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Shangri-La Cares (Shangri-La)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SGD 38.00 for adults and SGD 19.00 for children
  • Rollaway bed fee: SGD 108 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Traders
  • Hotel Traders Singapore
  • Singapore Hotel Traders
  • Singapore Traders
  • Singapore Traders Hotel
  • Traders Hotel
  • Traders Singapore
  • Traders Singapore Hotel
  • Hotel Jen Tanglin Shangri-La
  • Jen Tanglin Singapore Shangri-La
  • Jen Tanglin Shangri-La
  • Hotel Jen Tanglin Singapore by Shangri La
  • Hotel Jen Tanglin
  • Jen Tanglin Singapore
  • Jen Tanglin
  • Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
  • Traders Hotel Singapore
  • Hotel Hotel Jen Tanglin Singapore by Shangri-La Singapore
  • Singapore Hotel Jen Tanglin Singapore by Shangri-La Hotel
  • Hotel Hotel Jen Tanglin Singapore by Shangri-La
  • Hotel Jen Tanglin Singapore by Shangri La
  • Hotel Jen Tanglin Singapore Shangri-La
  • Hotel Jen Tanglin Shangri-La
  • Jen Tanglin Singapore Shangri-La
  • Jen Tanglin Shangri-La
  • Hotel Jen Tanglin Singapore by Shangri-La Singapore
  • Hotel Jen Tanglin Singapore
  • Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
  • Traders Hotel Singapore
  • Jen Tanglin Singapore Shangri

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.