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4.5 out of 5

"The staff does not speak English- there will be times when no one speaks any at all. The rooms had this weird smell, even in linen. The location is ok ... " More

By a verified traveller on Sun 03 Dec 2017

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Hotel Description

At Royal International Hotel, you'll be connected to the convention center and 7.3 km (4.5 mi) from Shanghai Disneyland©. Highlights at this luxury hotel include 3 restaurants, a full-service spa, and an indoor swimming pool.

A pampering day can include massages along with access to the sauna. The restaurant, Royal Cafe, is open for breakfast, lunch, and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, spa tub, sauna, and kids' swimming pool. 560 square feet (52 square meters) of event facilities include meeting rooms and a conference center, and other business amenities include a business center. Other amenities include free WiFi in public areas, a snack bar/deli, and coffee/tea in a common area. Buffet breakfast is available daily. There's also free valet parking, along with the convenience of a free airport shuttle.

In proximity to this 4.5-star Pudong hotel you'll find Shanghai New International Expo Centre.

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Royal International Hotel ratings based on 15 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Royal International Hotel

Everyone (11) Couples (2) Family (2)
3 out of 5

Okay but not what I expected

The staff does not speak English- there will be times when no one speaks any at all. The rooms had this weird smell, even in linen. The location is okay- 500m from people square station but the hotel itself is in a dark area. Taxi drivers often didn’t know where the hotel was. The staff could have been kinder and more helpful. The laundry is SO expensive.

Posted by on 3 Dec. 2017

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4 out of 5

20 min drive to Pudong Airport

Pros: Nicely presented
Cons: no swimming caps required for a swim
Location: 20 minute drive to airport, taxis are cheap
Staff were helpful, the shuttle collected us from the airport after a few phone calls and disconnects. Hotel staff helpful, friendly etc. room great and pretty quiet. Only negative was the swimming pool, we had a couple of hours to fill in before our flight and they insisted on selling us swimming caps at 58RMB each otherwise no swimming allowed. So we just sat in our room.

Posted by on 30 Apr. 2017

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Comment from Hotel Management

12 May 2017 by Frank

Dear guest, Thank you for taking time out of your busy schedule to share your experience with us. Hotel location, convenient transportation, adjacent to Shanghai Pudong International Airport and Shanghai Disney Park, Pudong airport to provide daily shuttle service and Disney shuttle service, at the same time near the rail line 2 Chuansha station, also near the modern commercial plaza and Bailian shopping center shopping and entertainment mall, we sincerely hope that you can feel our warm and thoughtful service to stay. Sincerely look forward to your visit again! Guest relations manager Frank

3 out of 5

Non Smoking Rooms

Pros: Japanese restaurant was excellent.
Cons: Make Non smoking rooms "Non smoking". You cant have guests smoking in Non smoking rooms
Location: Not particularly good - would not be wondering around the area at night. Metro a good 15 minute walk.
Nice hotel but they need to sort out the Non smoking rooms. Checked 3 rooms (all smelt of smoke) and still ended up in a Non smoking room that smelt of smoke. Really not acceptable. Very convenient for the airport but the area is not good. Nothing other than what is in the hotel.

Posted by , from Australia on 19 Dec. 2016

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Comment from Hotel Management

28 Dec. 2016 by Frank

Dear guest,Thank you for taking time out of your busy schedule to share your experience with us. For room odor problems you mentioned we have found out the cause, and therefore caused to you our apologies for my future, we will strengthen the room check and odor removal, we sincerely hope that you can feel our warm and thoughtful service to stay. Sincerely look forward to your visit again! Guest relations manager Frank Wang

5 out of 5

Beautiful hotel

Awesome hotel 15-20 mins outside the airport. Very nice room with touch screen controls, cheap but quality room service

Posted by on 16 Dec. 2016

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Comment from Hotel Management

28 Dec. 2016 by Frank

Dear guest, Thank you for taking time out of your busy schedule to share your experience with us. Hotel location, convenient transportation, adjacent to Shanghai Pudong International Airport and Shanghai Disney Park, Pudong airport to provide daily shuttle service and Disney shuttle service, at the same time near the rail line 2 Chuansha station, also near the modern commercial plaza and Bailian shopping center shopping and entertainment mall, we sincerely hope that you can feel our warm and thoughtful service to stay. Sincerely look forward to your visit again! Guest relations manager :Frank Wang

5 out of 5

Great for short stay,

Pros: The quality fit out of the rooms
Cons: There is very little to do nearby, which makes it a good hotel if you need a rest for conecting flights.
Location: There is very little to do and no activities nearby
The hotel is excellent , it is reasonably close to the airport and a free airport shuttle bus is available. There are closer hotels to the airport, but it is worth the extra travel for the quality of the hotel.

Posted by , from gold coast, australia on 15 Oct. 2016

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Comment from Hotel Management

18 Oct. 2016 by Ace-Guest Service Manager

Dear Guest:Thank you very much for your valuable comments!We are looking forward to see you next time soon!

5 out of 5
Pros: Services
Cons: Nothing

Posted by on 13 Nov. 2014

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5 out of 5
Pros: Extraordinary bathroom
Cons: Some of urban side streets were poorly maintained and dirty.
Location: Reasonable access, Australia
Facilities: Top of the line; Value: Great deal; Service: Outstanding; Cleanliness: Gleaming; Beautiful front garden reatreat

Posted by , from Australia - NSW - Sydney on 13 Aug. 2014

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5 out of 5
Pros: Great beds and quiet
Cons: Accused of stealing a face washer as we were about to drive off. (Hadn't. Housekeeping had not looked properly)
Location: Close to airport
Facilities: Outstanding; Value: Great deal; Service: Outstanding; Cleanliness: Immaculate; Wot if quoted 35 yuen taxi fare from airport. It actually was 93 yuen

Posted by , from Australia - NSW - Sydney on 27 Nov. 2013

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4 out of 5
Pros: Staff's English
Cons: Music a touch loud in bar to allow conversation
Location: Just right
Facilities: Above average; Value: Reasonable; Service: Professional; Cleanliness: Pleasant; Ferguson Lane restaurant and bars nearby

Posted by , from Australia - VIC - Melbourne on 11 Nov. 2013

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4 out of 5
Pros: Chinese restaurant in the hotel with top quality food
Cons: Massage
Location: 15 min frm airport
Facilities: Modern; Value: Affordable, good value for money; Service: Courteous; Cleanliness: Pleasant;

Posted by , from South Africa on 3 Nov. 2013

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Property Features

Royal International Hotel offers its guests a full-service spa, an indoor pool, and a health club. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business center and meeting rooms are available. Event space at this hotel measures 560 square feet (52 square meters) and includes a conference center. A children's pool, a spa tub, and a sauna are also featured at the luxury Royal International Hotel. A roundtrip airport shuttle (available on request) and a theme park shuttle are free. Self parking and valet parking are free. This Victorian Shanghai hotel is smoke free.

  • 1 building
  • 194 guestrooms or units
  • 12 levels
  • 3 dining venues
  • Meeting rooms
  • 560 sq ft of conference space
  • 52 sq m of conference space
  • Built in 2010
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Free theme park shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free valet parking

Transport

  • Property shuttles: Free airport shuttle and theme park shuttle
  • Parking: Free valet parking, self parking, and extended parking

Room Amenities

Royal International Hotel offers 194 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Royal Cafe - This restaurant serves breakfast, lunch, and dinner.

Royal Lobby Lounge - Onsite café.

Japanese Restaurant - This restaurant serves lunch and dinner.

A complimentary grocery shopping service is offered and 24-hour room service is available.

Spa Services

  • Sauna in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Royal International Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 230 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Royal International Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and Barclaycard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

  • Parking height restrictions apply
  • Service animals not allowed
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 128 for adults and CNY 128 for children
  • Rollaway bed fee: CNY 230 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Royal International
  • International Royal Hotel
  • Royal Hotel International
  • Royal International Hotel
  • Royal International Hotel Shanghai
  • Royal International Shanghai
  • Royal Hotel Shanghai
  • Royal International Hotel Hotel
  • Royal International Hotel Shanghai
  • Royal International Hotel Hotel Shanghai

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.