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Portom International Hokkaido

4.0 star property
Hot springs hotel connected to the airport in Chitose with 2 restaurants

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Photo gallery for Portom International Hokkaido

Superior Twin Room, Non Smoking
Portom Suite Room | Bathroom
Hot springs
Gym
Junior Suite Twin Room
Reviews
9.8

Exceptional

Popular amenities

  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
New Chitose Airport Terminal Building 4F, Chitose, Hokkaido, 066-0012
  • Popular LocationDoraemon Wakuwaku Sky Park4 min walk
  • Popular LocationNew Chitose Airport Onsen7 min walk
  • AirportSapporo (CTS-New Chitose)8 min drive
  • Popular LocationChitose Outlet Mall Rera12 min drive

Room options

Superior Twin Room, Non Smoking

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow-top bed
Premium bedding
Private bathroom
Toilet with electronic bidet
Separate bath and shower
  • 43 sq m
  • Sleeps 4
  • 2 Large Single Beds

Junior Suite Twin Room

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow-top bed
Premium bedding
Private bathroom
Toilet with electronic bidet
Separate bath and shower
  • 63 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite Double Room

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow-top bed
Premium bedding
Private bathroom
Toilet with electronic bidet
Separate bath and shower
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

Portom Suite Room

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow-top bed
Premium bedding
Separate bedroom
Private bathroom
Toilet with electronic bidet
  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Triple Room

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow-top bed
Premium bedding
Private bathroom
Toilet with electronic bidet
Separate bath and shower
  • 43 sq m
  • Sleeps 3
  • 2 Large Single Beds OR 1 Single Bed

Similar properties

About the area

Chitose

At Portom International Hokkaido, you'll be connected to the airport and steps from Doraemon Wakuwaku Sky Park. Highlights at this hotel include 2 restaurants and in-room free WiFi. .ザ・バー / ザ・シガーバー is the hotel's own bar. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning full breakfast is served between 6:00 AM and 11:00 AM. There's also the convenience of limited parking. .Places within a 15-minute drive of this 4-property class Chitose hotel include Chitose Outlet Mall Rera and Aoba Park.

What's nearby

  • Doraemon Wakuwaku Sky Park - 4 min walk
  • New Chitose Airport Onsen - 7 min walk
  • Chitose Outlet Mall Rera - 12 min drive
  • Aoba Park - 13 min drive
  • Northern Horse Park - 15 min drive

Getting around

  • New Chitose Airport Station - 7 min walk
  • Osatsu Station - 17 min drive
  • New Chitose Airport (CTS) - 9 min drive

Restaurants

  • えびそば一幻 - 9 min drive
  • 函太郎新千歳空港店 - 2 min walk
  • FIGHTERS DINING ROSTER - 9 min drive
  • けやき - 8 min drive
  • スターバックス - 8 min drive

About this property

Portom International Hokkaido

Hot springs hotel connected to the airport in Chitose with 2 restaurants
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness centre, spa services, and multilingual staff are also featured at Portom International Hokkaido.

This 4-star Chitose hotel is smoke free.

  • 171 guestrooms or units
  • 2 dining venues
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Gift shop
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Portom International Hokkaido offers 171 accommodations with minibars and a safe. Pillowtop beds feature premium bedding. This Chitose hotel provides complimentary wireless Internet access. Bathrooms include a separate bath and shower, dressing gowns, slippers and bidets. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to 10:00 AM.

Languages

English, Japanese, Korean, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (JPY 1,200 per day)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: JPY 4,807 to 4,807 for adults and JPY 2,530 to 2,530 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • カフェ スカイライブラリー
  • ザ・バー / ザ・シガーバー
  • フレンチレストラン TATERU YOSHINO
  • 日本食ダイニング 京都 下鴨茶寮-北のはなれ-

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Spa

  • Indoor mineral hot springs (onsen)
  • Public bath open from 3:00 PM - 10:00 AM
  • Separate men/women areas in public bath
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Monday, Tuesday and Wednesday:
  • Restaurant
The following facilities are closed on Thursday and Friday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 4807 to 4807 for adults and from JPY 2530 to 2530 for children
  • Nearby parking fee: JPY 1200 per day (492 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Portom Hokkaido Chitose
Portom International Hokkaido Hotel
Portom International Hokkaido Chitose
Portom International Hokkaido Hotel Chitose

Frequently asked questions

Is parking available at Portom International Hokkaido?

Onsite parking is limited.

How much does it cost to stay at Portom International Hokkaido?

As of 23 May 2024, prices found for a 1-night stay for 2 adults at Portom International Hokkaido on 23 June 2024 start from AU$431.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Portom International Hokkaido?

There's no onsite spa, but this property does offer spa services.

What makes Portom International Hokkaido a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Portom International Hokkaido.

Does Portom International Hokkaido serve breakfast?

Sure does, full brekkie is served daily between 6:00 AM and 11:00 AM.

Is there a free airport shuttle available at Portom International Hokkaido?

No, Portom International Hokkaido does not offer an airport shuttle service.

Is there a bar or restaurant at Portom International Hokkaido?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone? The dining venue is closed on Monday, Tuesday and Wednesday.

What time are check-in & check-out at Portom International Hokkaido?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Portom International Hokkaido?

No, only service animals are allowed.

Portom International Hokkaido Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 102 out of 111 reviews" "
Rating 8 - Good. 8 out of 111 reviews" "
Rating 6 - Okay. 0 out of 111 reviews" "
Rating 4 - Poor. 0 out of 111 reviews" "
Rating 2 - Terrible. 1 out of 111 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Miss Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute Luxury!
Wow! This hotel is FANCY!!! The staff are amazing, the rooms are stunning and all the little extras make this the most special airport-side hotel you will ever stay at!
Stayed 1 night in Feb 2024

10/10 Excellent

Gayle

Beautiful property and excellent service! The only downside is that a hotel of this calibre does not offer one international news source.
Stayed 1 night in Feb 2024

10/10 Excellent

Violet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Julia, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was terrific - particularly for an airport hotel.
Stayed 1 night in Feb 2024

8/10 Good

HUI WEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Karen, Alameda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel to stay at on an overnight at the airport. Delicious breakfast, beautiful onsen and lovely room. Highly recommended
Stayed 1 night in Dec 2023

10/10 Excellent

Nicola, Deddington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel. The only minor criticism on my behalf is they offer no room service for those who just want to chill before or after travelling
Stayed 1 night in Jan 2024

10/10 Excellent

Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the staff and the convenience of the location to the airport
Stayed 1 night in Dec 2023