Hilton Sanya Yalong Bay Resort & Spa

5.0 star property
Luxury resort on the beach, with 8 outdoor swimming pools

Choose dates to view prices

Photo gallery for Hilton Sanya Yalong Bay Resort & Spa

8 outdoor pools, free pool cabanas, pool umbrellas
Exterior
Twin Deluxe Room
Lobby
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Reviews
8.4

Very good

Popular amenities

  • Hot tubHot tubHot tub
  • Pool
  • Breakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
Yalong Bay National Resort District, Sanya, Hainan, 572000
  • Popular LocationYalong Bay7 min drive
  • Popular LocationYalong Bay Tropical Paradise Forest Park9 min drive
  • Popular LocationDadonghai Beach37 min drive
  • AirportSanya (SYX-Phoenix Intl.)43 min drive

Room options

Twin Beach Front Room

Highlights

Furnished balcony or patio
Garden
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 58 sq m
  • Beach view
  • Sleeps 3
  • 2 Single Beds

King Deluxe Ocean View Room

Highlights

Furnished balcony or patio
Garden
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Twin Deluxe Ocean View Room

Highlights

Furnished balcony or patio
Garden
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

King Beach Front Room

Highlights

Furnished balcony or patio
Garden
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 58 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

King Double Balcony Deluxe Ocean View Suite

Highlights

Furnished balcony or patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
  • 118 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Suite, 1 King Bed

Highlights

Furnished balcony or patio
Garden
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 118 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

Cartoon Theme Family Room

Highlights

Furnished balcony or patio
Garden
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 58 sq m
  • Sleeps 3
  • 2 King Beds

Deluxe Family Suite

Highlights

Furnished balcony or patio
Garden
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 118 sq m
  • Sleeps 3
  • 1 King Bed

Twin Deluxe Scenic View Room

Highlights

Furnished balcony or patio
Garden
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 58 sq m
  • Sleeps 3
  • 2 Single Beds

Beach Front Suite

Highlights

Furnished balcony or patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
  • 124 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

3 Bedroom Ocean View Pool Villa

Highlights

Furnished balcony or patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
  • 353 sq m
  • Beach view
  • Sleeps 9
  • 4 King Beds

King Deluxe Scenic View Room

Highlights

Furnished balcony or patio
Garden
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

3 Bedroom Ocean View Presidential Suite

Highlights

Furnished balcony or patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
  • 488 sq m
  • Ocean view
  • Sleeps 9
  • 4 King Beds

2 Bedroom Ocean View Pool Villa

Highlights

Furnished balcony or patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
  • 235 sq m
  • Partial ocean view
  • Sleeps 6
  • 3 King Beds

Twin Pool Connected Garden Room

Highlights

Furnished balcony or patio
Garden
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 58 sq m
  • Lagoon view
  • Sleeps 3
  • 2 Single Beds

King Pool Connected Garden Room

Highlights

Furnished balcony or patio
Garden
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 58 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

King Premium Ocean View Room

Highlights

Furnished balcony or patio
Garden
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Twin Premium Ocean View Room

Highlights

Furnished balcony or patio
Garden
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

Deluxe Room King Room

Highlights

Furnished balcony or patio
Garden
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

Twin Deluxe Room

Highlights

Furnished balcony or patio
Garden
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 58 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

About the area

Sanya

At Hilton Sanya Yalong Bay Resort & Spa, you'll be connected to a shopping centre and 5 km (3.1 mi) from Yalong Bay. Highlights at this luxury resort include 3 restaurants, 8 outdoor swimming pools and a golf course. .A day of pampering can include body scrubs and facials. The restaurant, 丰园中餐厅, serves Chinese cuisine and is open for lunch and dinner. At the resort's own lounge bar or poolside bar, you can enjoy a drink. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site free water park and marina. Business amenities include meeting rooms, a conference centre, and a business centre. Additionally, you'll find free WiFi in public areas, a gym and an outdoor tennis court. Each morning buffet breakfast is available. There's also free self parking, along with the convenience of a free shopping centre shuttle. .Places within a 30-minute drive of this 5-property class Jiyang District resort include Yalong Bay Tropical Paradise Forest Park and Luobi Cave.

What's nearby

  • Yalong Bay - 7 min drive
  • Yalong Bay Tropical Paradise Forest Park - 9 min drive
  • Haitang Bay - 27 min drive
  • Sun Bay - 28 min drive
  • Dadonghai Beach - 37 min drive

Getting around

  • Sanya (SYX-Phoenix Intl.) - 44 min drive

Restaurants

  • The Ritz-Carlton Sanya Yalong Bay - 2 min drive
  • 林姐香味海鲜 - 9 min drive
  • Sofia - 4 min walk
  • Fresh8 - 2 min drive
  • 三亚亚龙湾瑞吉度假酒店 - 20 min walk

About this property

Hilton Sanya Yalong Bay Resort & Spa

Luxury resort on the beach, with 8 outdoor swimming pools
Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. Summer fun is a breeze at Hilton Sanya Yalong Bay Resort & Spa, where you can play a round of golf at the golf course and cool off in one of the 8 outdoor swimming pools.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This luxury resort also offers a complimentary water park, a children's pool and outdoor tennis courts. You'll have access to the health club at a partner property. Limited free parking is available on a first-come, first-served basis.

This 5-star Sanya resort is smoke free.

  • 492 guestrooms or units
  • 45 levels
  • 8 buildings
  • 3 dining venues
  • Conference rooms
  • Built in 2004
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hilton Sanya Yalong Bay Resort & Spa offers 492 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate dining areas and includes day beds. Select Comfort beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

Chinese (Mandarin), English, German, Japanese, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 45 km
  • Free shopping centre shuttle
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available for a fee: CNY 240 for adults and CNY 120 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • 丰园中餐厅
  • 冰源餐厅
  • 咖啡厅

Things to do

  • 24-hour gym
  • 8 outdoor pools
  • 9 holes of golf
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free water park
  • Kayaking
  • Outdoor tennis court
  • Piano
  • Playground
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In a national park
  • In the mountains
  • Marina
  • On the bay
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body scrubs
  • Facials
  • In-room massages
  • Shared men and women areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 45 floors
  • 8 buildings
  • Ballroom
  • Built in 2004
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Egyptian-cotton sheets
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Minibar
  • Refrigerator
  • Separate dining area

Outdoor space

  • Furnished balcony/patio
  • Yard

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during September:
  • One of the dining venues
  • Bar/Lounge

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1000.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 240 for adults and from CNY 120 for children
  • Airport shuttle fee: CNY 518.00 per vehicle (one way)
  • Airport shuttle fee per child: CNY 518 (one-way), (up to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hilton Resort Sanya
Hilton Sanya
Hilton Sanya Resort
Resort Sanya
Sanya Hilton
Sanya Hilton Resort
Sanya Resort
Hilton Sanya Hotel Sanya
Hilton Sanya Yalong Bay Resort & Spa Hainan
Hilton Sanya Yalong Bay Resort
Hilton Sanya Yalong Bay
Hilton Sanya Resort And Spa
Hilton Yalong Bay Resort
Hilton Yalong Bay
Hilton Sanya Yalong Bay Resort & Spa Hainan
Sanya Hilton
Hilton Sanya Resort And Spa
Hilton Sanya Yalong Bay Resort Spa
Hilton Sanya Resort Spa
Hilton Sanya Yalong & Sanya
Hilton Sanya Yalong Bay Resort & Spa Sanya
Hilton Sanya Yalong Bay Resort & Spa Resort
Hilton Sanya Yalong Bay Resort & Spa Resort Sanya

Frequently asked questions

What is the cancellation policy at Hilton Sanya Yalong Bay Resort & Spa?

Hilton Sanya Yalong Bay Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Sanya Yalong Bay Resort & Spa?

As of 13 May 2024, prices found for a 1-night stay for 2 adults at Hilton Sanya Yalong Bay Resort & Spa on 22 May 2024 start from AU$138.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Sanya Yalong Bay Resort & Spa?

Yep, Hilton Sanya Yalong Bay Resort & Spa has a free self car park. Onsite parking is limited.

Are there any beaches close to Hilton Sanya Yalong Bay Resort & Spa?

The closest beach to Hilton Sanya Yalong Bay Resort & Spa is Dadonghai Beach (10.4 km).

Does Hilton Sanya Yalong Bay Resort & Spa have a pool?

Hilton Sanya Yalong Bay Resort & Spa has 8 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

Does Hilton Sanya Yalong Bay Resort & Spa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hilton Sanya Yalong Bay Resort & Spa?

Hilton Sanya Yalong Bay Resort & Spa features 8 outdoor pools, a health club and free pool cabanas. All guestrooms come with deep soaking tubs, Select Comfort beds and premium bedding.

What makes Hilton Sanya Yalong Bay Resort & Spa a romantic place to stay?

1 hot tub and beachfront dining, as well as deep-soaking baths and comfy beds in the guestrooms, help set the scene for a romantic weekend at Hilton Sanya Yalong Bay Resort & Spa.

Is Hilton Sanya Yalong Bay Resort & Spa family-friendly?

You bet! With amenities like a children's pool and supervised childcare, as well as childcare services and free infant beds in the guestrooms, it's no surprise Hilton Sanya Yalong Bay Resort & Spa is a hit with families.

Are there hot tubs in the rooms at Hilton Sanya Yalong Bay Resort & Spa?

No, but there are deep-soaking baths in the guestrooms.

Does Hilton Sanya Yalong Bay Resort & Spa serve breakfast?

Yeah, buffet breakfast is available daily.

Is there a free airport shuttle available at Hilton Sanya Yalong Bay Resort & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hilton Sanya Yalong Bay Resort & Spa?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Sanya Yalong Bay Resort & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hilton Sanya Yalong Bay Resort & Spa?

No, pets are not allowed.

Is there a golf course on site at Hilton Sanya Yalong Bay Resort & Spa?

Yep, Hilton Sanya Yalong Bay Resort & Spa has a 9-hole golf course.

Hilton Sanya Yalong Bay Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 67 out of 147 reviews" "
Rating 8 - Good. 55 out of 147 reviews" "
Rating 6 - Okay. 16 out of 147 reviews" "
Rating 4 - Poor. 5 out of 147 reviews" "
Rating 2 - Terrible. 4 out of 147 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities
Room rates are way overpriced for what they offer. I’ve stayed in nicer hotels in Thailand where I received a welcome drink, fruit basket, stocked minibar and more for half the price. None of these things were offered. The food at all outlets is shocking! I wonder if the GM ever eats there? My room was not very clean. Upon entering the room the floor was still wet from cleaning. The swimming pools are nice and location is good near to the beach, but I would not stay here again.
Stayed 3 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Check-in has slow and delayed, but they provided a late check-out which was very helpful. Breakfast was tasty, but incredibly busy and understaffed in the egg and noodle section. Overall the hotel pools and beach area were excellent. Very comfortable rooms and facilities.
Stayed 7 nights in Jun 2021

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilton Yalong Bay …. Recommend
Despite some early booking issues Hilton really stepped up their game and I had a great stay. I would highly recommend the Hilton Yalong Bay. The GM, Arthur cares and really took care of me. Amazing hotel, good service and great pool. I will certainly be going back
Stayed 11 nights in Jun 2021

10/10 Excellent

Carlton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We'll be back
We'd come back. The hotel was clean, attractive, and in a good location on the beach and walking distance from outside restaurants and shopping. The room was comfortable and had a nice view of the grounds. I used the fitness centre and it was very good, but not excellent. The staff was great and the restaurant food outstanding, and not as expensive as we had feared it would be. We live in Shenzhen and are Chinese speakers, which helped. Most staff seem to not have good English skills, which is to be expected in Hainan.
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a wonderful experience. given the impact of covid-19, Hainan island is now a heaven for people who love vaction on the beach. great hotel.
Stayed 3 nights in Oct 2020

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Resort!
A nice and well-maintained resort. The staff are super friendly and well-trained with a high level of English proficiency. The resort lacks a bit in dining options as most restaurants close the whole day despite signs stating otherwise. The dinner buffet in the "Big Kitchen" is insanely overpriced even by resort standards. Rooms are very clean and nicely decorated. Pools are very nice and clean but there is a shortage of sun beds and umbrellas during busy time. Most of the pools close before the sun even goes down (7pm) which is pretty disappointing as it forces all guests into just one pool in the evening. Spa services are top-notch and priced as such.
Stayed 4 nights in Jul 2020

6/10 Okay

Hiram

Travelled with group
Not luxury --don't be fooled.
This is just not up to par with international Hilton property standards. Don't bee fooled by the five stars --this is NOT luxury. However, it is an alright accommodation for the money.
Stayed 2 nights in Nov 2019

8/10 Good

CindyPau

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good right next to the beach. Staff are friendly. Room is clean.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
The hotel staff are friendly and very accommodative
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really have nothing but good things to say about this hotel- everything was wonderful and relaxing. The staff were very helpful and polite and accommodating. I definitely recommend springing for the breakfast buffet included, as the Hilton is a fair distance from any other eating options I think. There are several restaurants inside the hotel to choose from for dinner, as well as an outdoor giant evening buffet (for $40 US I believe?) Well worth it if you love seafood. The Chinese fine dining restaurant is a must see if you are a foodie- they have several Chinese delicacies including Bird's Nest Soup, Hashima dessert (frog ovaries with plum soup), and local crab and seafood. They also have Western options, including NZ lamb, wasabi prawns, steaks. The breakfast buffet was huge, and provided many, many Western and Eastern options. It was akin to Golden Corral in its range of cold and hot food options, cannot recommend highly enough. Big Shoutout to Safai Paudei for being an excellent concierge! We definitely felt safe and pampered within the walls of the Hilton resort. The pools were many and gorgeous and well-maintained, the gardens are sprawling and arranged in a way that you feel in a tropical oasis, not in a hotel complex. If you get a room on the ground floor facing in, you can have a private lagoon pool right outside your sliding door that connects to the other pools. The architects really had a lot of fun! I highly recommend this hotel!
Stayed 6 nights in Oct 2018