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Hotel Windsor Suites

3.0 star property
Comfortable Santiago hotel in Downtown Santiago with full-service spa

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Photo gallery for Hotel Windsor Suites

Quadruple Room | View from room
Double or Twin Room | Terrace/patio
Front of property
Breakfast, lunch, dinner served; local cuisine
Double or Twin Room | Terrace/patio
Reviews
7.2

Good

Popular amenities

  • SpaSpaSpa
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping
  • LaundryLaundryLaundry

Your area essentials

Map
Victoria Subercaseaux 65, Santiago, Region Metropolitana, 8320154
  • Popular LocationSanta Lucia Hill6 min walk
  • Popular LocationPlaza de Armas11 min walk
  • Popular LocationMedical Center Hospital Worker16 min walk
  • AirportSantiago (SCL-Arturo Merino Benitez)20 min drive

Room options

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Air conditioning
LCD TV
Premium bedding
Blackout curtains
Deep-soaking bath
Rainfall showerhead
Private bathroom
In-room safe
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 4 Single Beds

View all photos for Family Room, 2 Bedrooms (2 Bathrooms)

Family Room, 2 Bedrooms (2 Bathrooms)

Family Room, 2 Bedrooms (2 Bathrooms)

Highlights

Air conditioning
LCD TV
Blackout curtains
Separate bedroom
Premium bedding
Rainfall showerhead
Private bathroom
Deep-soaking bath
  • 75 sq m
  • City view
  • Sleeps 7
  • 7 Single Beds

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

Highlights

Air conditioning
LCD TV
Premium bedding
Blackout curtains
Deep-soaking bath
Rainfall showerhead
Private bathroom
Daily housekeeping
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

Room
Tralkan B&B
Breakfast included
Free WiFi
Air conditioning
Room service
3.4 out of 5, (104)
The price is AU$42
for 1 night
includes taxes & fees
25 May - 26 May
Tralkan B&B

About the area

Santiago

Hotel Windsor Suites puts you in the heart of Santiago, within a 20-minute stroll of popular places like Plaza de Armas and Palacio de la Moneda. Highlights at this hotel include a full-service spa, a restaurant and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, a business centre and concierge services. Additionally, you'll find a snack bar/deli and laundry facilities. There's also the convenience of an area shuttle. .Attractions within a 10-minute drive of this 3-property class Downtown Santiago hotel include Costanera Center and Medical Center Hospital Worker.

What's nearby

  • Santa Lucia Hill - 6 min walk
  • Plaza de Armas - 11 min walk
  • Medical Center Hospital Worker - 16 min walk
  • Palacio de la Moneda - 17 min walk
  • Costanera Center - 5 min drive

Getting around

  • Parque Almagro Station - 4 min drive
  • Catholic University Station - 4 min walk
  • Santiago (SCL-Arturo Merino Benitez) - 19 min drive

Restaurants

  • Peztoro - 3 min walk
  • Galeria Lastarria - 4 min walk
  • El Honesto Mike Lastarria - 2 min walk
  • Bar Santiago - 4 min walk
  • Casa Lastarria - 3 min walk

About this property

Hotel Windsor Suites

Comfortable Santiago hotel in Downtown Santiago with full-service spa
Hotel Windsor Suites offers its guests a full-service spa. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. A terrace, tour/ticket assistance, and a garden are also featured at Hotel Windsor Suites.

This 3-star Santiago hotel is smoke free.

  • 1 building
  • 27 guestrooms or units
  • 8 levels
  • Conference rooms
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Windsor Suites offers 27 air-conditioned accommodations with a safe and blackout curtains. Beds feature premium bedding. LCD televisions are featured in guestrooms.

Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. This Santiago hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Lift

More

  • 8 floors
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV

Food and drink

  • Limited room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 10000 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. Contactless check-in and contactless check-out are available.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Windsor Santiago
Windsor Santiago
Hotel Windsor
Hotel Windsor Suites Hotel
Hotel Windsor Suites Santiago
Hotel Windsor Suites Hotel Santiago

Frequently asked questions

What is the cancellation policy at Hotel Windsor Suites?

Hotel Windsor Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at Hotel Windsor Suites?

Yep, there is an onsite spa at Hotel Windsor Suites. You'll enjoy services like massages.

What makes Hotel Windsor Suites a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Hotel Windsor Suites.

Are there hot tubs in the rooms at Hotel Windsor Suites?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Hotel Windsor Suites?

No, Hotel Windsor Suites does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Windsor Suites?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Windsor Suites?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Windsor Suites?

No, pets are not allowed.

Hotel Windsor Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 41 out of 176 reviews" "
Rating 8 - Good. 63 out of 176 reviews" "
Rating 6 - Okay. 40 out of 176 reviews" "
Rating 4 - Poor. 18 out of 176 reviews" "
Rating 2 - Terrible. 14 out of 176 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Es un hotel antiguo que se quedó en sus mejores años. Guardapolvos de pluma it, cerámicos quebrados, la gente del aseo nunca respetó el “no molestar”. Ya me había quedado ahí años atrás y por eso volví pero después de esta estadía creo que ya no más.
Stayed 5 nights in May 2022

10/10 Excellent

MARTHA CECILIA RESTREPO, Bogota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarantine restricted freedom of movement
Stayed 10 nights in Sep 2021

4/10 Poor

Jacobus

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Terrible check-in
My check-in was terrible (on 1 June 2021 at 630pm). The woman refused to speak 1 word in English and at the same time she didn't even say "welcome" in Spanish. In fact, the only thing she said was "eight floor" in Spanish. She didn't give me the wifi password and she didn't explain the breakfast arrangements to me (which I found out the next morning was very important as they bring it to your room at a certain time and you don't have it in the dining hall as usual). The airconditioners in nearly all the rooms have their knobs removed so that guests cannot use this feature (despite the hotel advertising that it has airconditioning), so beware of that as well when you book a hotel in summer or in the middle of winter. To the owner of this hotel: Please invest in friendlier and more helpful staff that also speak at least some basic English, if you want people to come and stay at your hotel.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and worthy what it charges - excellent hotel to stay in a business trip, as it was my case
Stayed 2 nights in Mar 2021

10/10 Excellent

Amr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice place
Stayed 1 night in Feb 2021

6/10 Okay

IGC, New York

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
While the employees were nice people, the services not so much! Cleanliness is subpar, it feels like it hasn't been renovated in 30-40 years and the furniture looks just as old, linnens and towels and everything else is old and used. Didn't have a chance to try the breakfast so can't comment on that. Location seems OK.
Stayed 3 nights in Dec 2020

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel location is convenient but hotel seems run down and lack of maintenance. While the manager and staff are helpful but couldn’t do much.
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
too old and the smell not so good the need more care of this building
Stayed 5 nights in Sep 2019

8/10 Good

John

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Windsor Suites
The Windsor suites in its heyday was I would think Magnificent, but now it’s tired definitely needs a makeover . Very close say 10 mins walk to the city center
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2019