At Austral Suites you'll be within just a 10-minute stroll of Sernatur and Vivo Panorámico. .Each apartment is individually decorated and features a flat-screen TV with cable channels, along with free WiFi, a furnished balcony and free local calls. In-room dining is easy with amenities like a fridge, a microwave and a stovetop. Nice touches to enhance your stay include a rainfall showerhead and premium bedding. A safe, a hairdryer and an iron/ironing board are also available. .Enjoy the outdoor swimming pool and gym. Other amenities include laundry facilities, a rooftop terrace and concierge services. There's also the convenience of self parking.
Santiago (SCL-Arturo Merino Benitez) - 25 min drive
Restaurants
Sangucados - 2 min walk
La Escarcha - 3 min walk
Starbucks - 1 min walk
Meeting Cafe - 1 min walk
La Fábrica Gourmet - 3 min walk
About this property
Entire place
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Austral Suites
Comfortable apartment, walk to Sernatur
Austral Suites offers its guests an outdoor pool and a fitness centre. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at Austral Suites. Limited parking is available for a fee and is offered on a first-come, first-served basis.
Smoking is allowed in designated areas at this 3.5-star Santiago apartment.
1 building
22 guestrooms or units
Built in 2008
Terrace on the roof
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Storage area for luggage
Tour and ticket information
Concierge
Lift
Smoking in designated areas
Austral Suites offers 22 air-conditioned accommodations with a safe and a hairdryer. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room full-sized fridge/freezers and microwaves. Bathrooms include a combined bath/shower unit with a rainfall showerhead.
This Santiago apartment provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
Languages
English, French, Spanish
Property amenities
Pool/Spa
Outdoor pool
Internet
Available in the apartment: Free WiFi
Parking and transport
Secured self parking on site (USD 10 per night; includes in/out privileges)
Limited on-site parking
Family friendly
Children stay free (see details)
Cot: USD 15 per night
Food and drink
Fridge (full size)
Stovetop
Microwave
Oven
Toaster
Cookware/dishes/utensils
Bedrooms
Premium bedding
Bed sheets provided
Bathroom
Hair dryer
Rainfall showerhead
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided
Entertainment
32-inch flat-screen TV with cable service
Pay films
Outdoor areas
Furnished balcony
Rooftop terrace
Laundry
Laundry service
Laundry facilities
Work spaces
Desk
Comfort
Air conditioning
Heating
Pets
Pet friendly
Pets stay free
Suitability/Accessibility
Lift
Designated smoking areas (fines apply)
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Safe
Iron/ironing board
Phone
Luggage storage
Blackout curtains
24-hour front desk
Free local calls
Location highlights
Near a metro station
In the business district
In the entertainment district
Things to do
Gym on site
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
22 rooms
1 building
Built in 2008
Individually decorated
Individually furnished
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available
Special check-in instructions
Guests will receive an email 7 days before arrival with check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Access methods
Access code, staffed front desk
Pets
Pets are welcome and stay free
Children and extra beds
Children are welcome.
Kids stay free! One child 4 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.
Cots (infant beds) are available for USD 15 per night.
Payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Covered self-parking fee: USD 10 per night (in/out privileges)
Early check-in fee: USD 30 (subject to availability)
Late check-out fee: USD 30 (subject to availability)
Crib (infant bed) fee: USD 15 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Eurocard. Cash is not accepted.
We should mention
One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Property is also known as
Austral Suites
Austral Suites Apartment
Austral Suites Apartment Santiago
Austral Suites Santiago
Austral Suites Santiago
Austral Suites Apartment
Austral Suites Apartment Santiago
Frequently asked questions
What is the cancellation policy at Austral Suites?
Austral Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.
Is parking available at Austral Suites?
Yep, Austral Suites has a secured covered self car park with in/out privileges for USD 10 per night. Onsite parking is limited.
Does Austral Suites have a pool?
Austral Suites has an outdoor pool.
Is Austral Suites family-friendly?
You bet! With amenities such as laundry facilities and an outdoor pool, as well as cots/infant beds in the guestrooms, it's no surprise that Austral Suites is a hit with families.
Is there a free airport shuttle available at Austral Suites?
No, Austral Suites does not offer an airport shuttle service.
What time are check-in & check-out at Austral Suites?
Check-in begins at 3:00 PM. Check-out time is noon.
Austral Suites Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Location was good and safe. Very near metro. Unfortunately my 9th floor room faced west so I had the sun beating in almost all day... unless I shut all the drapes which was depressing. It is an unmarked building so good luck finding it. No little extras like bath soap and shampoo or a bottle of water. TV is in bedroom area not living room area. Wifi is good. No one speaks English do you better know Spanish. I paid in advance but I got a bill under my door to pay again. What a frustrating nightmare trying to explain I already paid. I think they were saying they never heard of Orbitz. It was eventually figured out--no, I didn't pay again. They don't respond to emails either. Not worth all the headaches if you are on vacation. I can deal with no bath soap but I cannot deal with terrible communication.
Situated in the heart of Providencia, Satiago our four day stay at the Austral Suites was a perfect way to finish our vacation. The shower was excellent with lots of hot water, and the bathroom clean, (important after a hiking holiday), the kitchen had everything we needed and the view from the 18th floor a delight. While we understood the apartment would not be serviced we were still offered clean towels each afternoon and the toilet paper was replenished. There were tea and coffee sachets to get us started on the first day. Everything we wanted was within walking distance, and the area felt safe with lots of wonderful eating choices. While we did not share a language, we found the staff, through google translator, to be extremely helpful and friendly. There are laundry facilities and a swimming pool - both of which we utilised. We are thrilled with our choice. Highly recommend.
This is a very nice apartment which compares very positevely with other apartments in the area. It is well equiped and well maintained. It is located in a very central location but at the same time in a quiet spot with amazing views from the 21st floor
Juan J
Stayed 4 nights in May 2017
6/10 Okay
Verified traveller
15 May 2017
Liked: Cleanliness
Great location but some let-downs.
The hotel location is very convenient. 5 minute walk to metro station. Easy check in. Daily rubbish pick up. The kitchen had all the amenities. The apartment overall is comfortable and promising but I found some let-downs. The lighting was very poor in the living room, bathroom and bedroom. The curtains had holes. The towels look very old and with a funny smell, not sure whether from detergent or a cleaning product. There was also a smell in the bathroom (like sewage)
I was traveling with my boyfriend and 4 other members of his family. We had 3 rooms and we only stayed at Austral Suites for one night. It was hard to find the building itself because I thought it was a hotel and was confused when I didn't see any signage. Turns out they were condos and we had to enter just a regular building (it would be helpful in the future to be provided with a picture of what the front looks like, so you know what you're looking). There's absolutely no option for early check-in because the people at the desk don't even get the paperwork until 3pm. But the front desk was kind enough to keep our bags while we ventured out. The room itself was very spacious - it had a kitchen area, living room and a bedroom and bath. The location was perfect (and that's why we booked this). We had family who lived in the area and they recommended we stay at this location because it's walking distance to the park (where the cable cars are) and several restaurants.
This was a very stylish apartment hotel with a kitchen, small living room, and small bedroom. The walls are covered in a nice bamboo veneer, one wall is entirely made of glass windows that open onto a nice little balcony that faces an interesting building. The building is also very clean and is in a great neighborhood in Providencia, near cafes, bars, restaurants, and about a block from the nearest subway station. I would stay here again.