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Mercure Santa Marta Emile

3.5 star property
Beach spa retreat, walking distance from Zazue

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Photo gallery for Mercure Santa Marta Emile

Sports facility
Bar (on property)
Exterior
Deluxe Room, 1 Queen Bed with Sofa bed | Mountain view
Breakfast, lunch, dinner served; international cuisine
Reviews
9.0

Wonderful

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • Pool
  • Breakfast available
  • Restaurant
  • BarBarBar

Explore the area

Map
Calle 115 No 2 39, Bello Horizonte, Santa Marta, 0
  • Popular LocationBello Horizonte Beach5 min walk
  • Popular LocationZazue8 min walk
  • AirportSanta Marta (SMR-Simon Bolivar)8 min drive
  • Popular LocationRodadero Beach16 min drive

Room options

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed

9.5/10 Exceptional

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Down duvet
Sofa bed
  • 52 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Down duvets, minibar, in-room safe, desk

Superior Room, 1 King Bed with Sofa bed

9.3/10 Wonderful

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Sofa bed - double
Down duvet
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room, 2 Double Beds

Down duvets, minibar, in-room safe, desk

Superior Twin Room, 2 Double Beds

9.3/10 Wonderful

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Down duvet
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Pool
Hilton Garden Inn Santa Marta
Pool
Pet-friendly
Parking included
Free WiFi
4.4 out of 5, Excellent, (608)
The price is AU$136
for 1 night
includes taxes & fees
7 June - 8 June
Hilton Garden Inn Santa Marta

About the area

Santa Marta

At Mercure Santa Marta Emile, you'll be 0.7 km (0.4 mi) from Zazue and 8.7 km (5.4 mi) from Rodadero Beach. Highlights at this beach hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include hot stone massages, body scrubs and aromatherapy. The restaurant, Emile Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, steam room, kids' swimming pool and pool loungers. 4306 square feet (400 square metres) of event facilities include conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is available. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 30-minute drive of this 3.5-property class Santa Marta hotel include Blanca Beach and Santa Marta Beach.

What's nearby

  • Bello Horizonte Beach - 5 min walk
  • Zazue - 8 min walk
  • Rodadero Sea Aquarium and Museum - 11 min drive
  • Rodadero Beach - 16 min drive
  • Blanca Beach - 23 min drive

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 9 min drive

Restaurants

  • Subway - 6 min drive
  • Crepes & Waffles - 9 min walk
  • Little Italy trattoria - 9 min walk
  • El Patrón - 9 min walk
  • Restaurante Luruaco - 5 min walk

About this property

Mercure Santa Marta Emile

Beach spa retreat, walking distance from Zazue
Mercure Santa Marta Emile offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

There's an onsite business centre. Event space at this hotel measures 4306 square feet (400 square metres) and includes conference space. A children's pool, a fitness centre, and spa services are also featured at the business-friendly Mercure Santa Marta Emile. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Santa Marta hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 17 levels
  • 4306 sq ft of conference space
  • 400 sq. m of conference space
  • Built in 2015
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Mercure Santa Marta Emile offers 140 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Beds feature down duvets. LED televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available for a fee: COP 49,900 for adults and COP 45,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Emile Restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,306 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift

More

  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

Outdoor space

  • Balcony

More

  • Air conditioning
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast rate for children ages 4-12. Additional fees per child, per day apply and are collected at the property. There is no breakfast fee for children age 3 and younger.

Access methods

Staffed front desk

Pets

  • Pets: COP 60000 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately COP 49900 for adults and from COP 45000 for children
  • Pet fee: COP 60000 per pet, per night
  • Facilities fee: COP 7000 per person, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Santa Marta Emile Hotel
Mercure Emile Hotel
Mercure Santa Marta Emile
Mercure Emile
Mercure Santa Marta Emile Hotel
Mercure Santa Marta Emile Santa Marta
Mercure Santa Marta Emile Hotel Santa Marta

Frequently asked questions

What is the cancellation policy at Mercure Santa Marta Emile?

Mercure Santa Marta Emile offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Santa Marta Emile?

As of 24 May 2024, prices found for a 1-night stay for 2 adults at Mercure Santa Marta Emile on 10 June 2024 start from AU$119.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Santa Marta Emile?

Yep, Mercure Santa Marta Emile has a free self car park. Onsite parking is limited.

Are there any beaches close to Mercure Santa Marta Emile?

Yep, Mercure Santa Marta Emile is a short 5-minute walk from Bello Horizonte Beach.

Is there a spa on site at Mercure Santa Marta Emile?

Yep, there is an onsite spa at Mercure Santa Marta Emile. You'll enjoy heaps of services like body scrubs and facials, as well as hot stone massages.

Does Mercure Santa Marta Emile have a pool?

Mercure Santa Marta Emile has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 9:00 AM to 9:00 PM.

What makes Mercure Santa Marta Emile a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Mercure Santa Marta Emile.

Does Mercure Santa Marta Emile serve breakfast?

Sure does, buffet brekkie is served daily.

Is there a free airport shuttle available at Mercure Santa Marta Emile?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Mercure Santa Marta Emile?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mercure Santa Marta Emile?

Check-in begins at 3:00 PM. Check-out time is noon.

Mercure Santa Marta Emile Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 342 out of 575 reviews" "
Rating 8 - Good. 164 out of 575 reviews" "
Rating 6 - Okay. 45 out of 575 reviews" "
Rating 4 - Poor. 12 out of 575 reviews" "
Rating 2 - Terrible. 12 out of 575 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Beautiful sized air conditioned rooms with balcony. Nice powerful shower with separate toilet so no waiting for my partner to finish showering or shaving. We had a view over the pool which was lovely. Food in the restaurant was good and well priced. A two min walk to a good stretch of beach. Along the coast from old town Santa Marta but only 10mins from airport.
Stayed 1 night in Feb 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Dead silent
If you are looking for complete silence, this place will probably work for you; however, if you are looking for any type of ambiance, this is not for you. Adjectives that come to mind are boring, dead, silent, and far from everything.
Stayed 4 nights in Feb 2024

10/10 Excellent

Conner

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel and staff
Stayed 7 nights in Jan 2024

10/10 Excellent

Bo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Great pool area. Service at pool bar was excellent. Ordered room service one night, good was ok, staff did not speak English.
Stayed 3 nights in Feb 2024

10/10 Excellent

Elissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is an excellent option. It was my second time at the hotel and it is a great experience.
Stayed 12 nights in Jan 2024

10/10 Excellent

Sebastian

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach, quiet area, easy to find transportation, good food, close to a mall with shopping and restaurants options.
Stayed 4 nights in Jan 2024

10/10 Excellent

Conner

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely fantastic stay, the staff are lovely and very attentive, the rooms are beautiful and fresh, the pool is delightful and a short walk to a private beach for the hotel….. I can’t rate this place high enough if in Santa Marta region
Stayed 3 nights in Jan 2024

8/10 Good

Anthony, Murfreesboro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful!
Stayed 4 nights in Jan 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff. Great Location. Excellent price.
Stayed 1 night in Feb 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not sure why i need to give a phone number and e mail address when purchasing a meal from the pool bar but everything else was excellent
Stayed 1 night in Jan 2024