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Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel

2.5 star property
Hotel with free breakfast, near Santa Cruz Beach Boardwalk

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel

Outdoor pool
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Free daily full breakfast
Lobby
Reviews
8.0

Very good

Popular amenities

  • Breakfast included
  • LaundryLaundryLaundry
  • Parking availableParking availableParking available
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
1410 Ocean Street, Santa Cruz, CA, 95060
  • Popular LocationOcean Street1 min walk
  • Popular LocationPacific Avenue13 min walk
  • Popular LocationSanta Cruz Beach Boardwalk4 min drive
  • AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)37 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

8/10 Very good

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communication, Mobil Accessible)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Accessible (Communication, Mobil Accessible)

10/10 Exceptional

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed

8.1/10 Very good

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

9.3/10 Wonderful

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

9/10 Excellent

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible (Mobility Tub)

9.2/10 Wonderful

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Roll-In Shower)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds (Roll-In Shower)

8/10 Very good

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed

8.6/10 Very good

Highlights

Air conditioning
Fridge
LCD TV
Sofa bed
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

8.9/10 Excellent

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed

Similar properties

Room
Seaside Inn & Suites
Parking included
Free WiFi
Air conditioning
Housekeeping
4.3 out of 5, Excellent, (388)
The price is AU$246
for 1 night
includes taxes & fees
12 June - 13 June
Seaside Inn & Suites

About the area

Santa Cruz

At Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel you'll be 2.5 km (1.6 mi) from Santa Cruz Beach Boardwalk and 4.4 km (2.7 mi) from Monterey Bay. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and express check-out. Added amenities include a sauna and laundry facilities. Each morning a free full breakfast is served. There's also the convenience of self parking. .Attractions within a 10-minute drive of this Westside Santa Cruz hotel include University of California, Santa Cruz and Mystery Spot.

What's nearby

  • Ocean Street - 1 min walk
  • Pacific Avenue - 13 min walk
  • Santa Cruz Wharf - 3 min drive
  • Santa Cruz Beach Boardwalk - 4 min drive
  • Mystery Spot - 7 min drive

Getting around

  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 38 min drive

Restaurants

  • McDonald's - 2 min walk
  • Jack In The Box - 9 min walk
  • Mariannes Ice Cream - 3 min walk
  • Taqueria Los Pericos - 12 min walk
  • Shanty Shack Brewing - 15 min walk

About this property

Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel

Hotel with free breakfast, near Santa Cruz Beach Boardwalk
Free breakfast is available daily. WiFi is free in public spaces. A sauna, a vending machine, and multilingual staff are also featured at Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel. For a fee, parking is available.

This Santa Cruz hotel is smoke free.

  • 100 guestrooms or units
  • 3 levels
  • Full breakfast (free)
  • Charging station for electric cars
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • No smoking on site
  • Water dispenser
Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel offers 100 air-conditioned accommodations with coffee/tea makers and a hairdryer. LCD televisions come with cable channels.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Microwaves and change of towels can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily

Things to do

  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping on request
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 10 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Santa Cruz
Holiday Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz an IHG Hotel
"Holiday Inn Express Hotel Suites Santa Cruz an IHG Hotel"

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel?

Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel?

As of 29 May 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel on 30 May 2024 start from AU$208.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel?

Yep, Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel has a covered self car park with in/out privileges for USD 10 per night.

Are there any beaches close to Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel?

The closest beach to Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel is Capitola Beach (6.5 km).

Does Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel serve breakfast?

Sure does, complimentary full breakfast is on offer daily.

Is there a free airport shuttle available at Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel?

No, Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel?

No, only service animals are allowed.

Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 471 out of 1005 reviews" "
Rating 8 - Good. 249 out of 1005 reviews" "
Rating 6 - Okay. 115 out of 1005 reviews" "
Rating 4 - Poor. 85 out of 1005 reviews" "
Rating 2 - Terrible. 85 out of 1005 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady that checked me in was very sweet and welcoming I believe her name was Alex or Alice.
Stayed 1 night in Feb 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Matt

Liked: Cleanliness
Disliked: Room comfort
Mattress made my back hurt
Mattress outdated and parking was a pain for bigger vehicles
Stayed 1 night in Feb 2024

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vikus
Great stay breakfast good
Stayed 1 night in Feb 2024

10/10 Excellent

Alberto

Stayed 1 night in Feb 2024

8/10 Good

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and food places near by
Stayed 3 nights in Feb 2024

10/10 Excellent

Peggy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was very good, but the area around it is old & has a lot of homeless people. Tthere was a local diner we walked to that had good food, but every other restaurant was fast food.
Stayed 1 night in Feb 2024

2/10 Terrible

Rochelle

Business traveller
Liked: Cleanliness
Disliked: Staff & service
WORST STAY- HOLIDAY Inn EXPRESS HOTEL & SUITES SC.
As a travel nurse, I have traveled the United States and stayed at many Hotels. Worse stay at the Santa Cruz Holiday Inn Express Hotel & Suites. The customer service I received from the on-shift manager Vanessa was AWFUL. I had some questions about my bill which I discovered during my stay and found Holiday Inn Express Hotel & Suites Santa Cruz had charged my bank account TWICE, I called my bank and my bank confirmed the Hotel did charge me twice for the same amount (>$900). I went to the front desk and ask to speak to someone and was told I should call Hotels.com with whom I booked my stay. I called Hotels.com and they stated they did not charge me as yet since I did not complete my weeklong stay. Hotels.com called Vanessa and spoke with her while I was at the front desk and she was in her office. After Hotels.com ended their call with Vanessa, I requested to speak with her, she sent another employee to tell me she already spoke with Hotels.com and was refusing to talk with me. I insisted to speak with her because the issue was unresolved. Vanessa finally came out and was very annoyed. She told me I was being "loud and rude," I asked her if she had said that because I am a black woman and if this is how she sees me.Vanessa replied "you said it, not me", she then told me "you get what you pay for, this is what happens when you book with 3rd party." Vanessa decided to check me out and stated I am not going to complete my stay. She also REFUSED to tell me the name of her boss.
Stayed 10 nights in Dec 2023

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient
Stayed 1 night in Feb 2024

6/10 Okay

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good except the breakfast
Stayed 1 night in Feb 2024