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INATEL Flores

4.0 star property
Upscale hotel with free breakfast and fitness centre

Choose dates to view prices

Photo gallery for INATEL Flores

Exterior
Outdoor pool
Front of property
Minibar, in-room safe, desk, soundproofing
Breakfast, lunch, dinner served; Mediterranean cuisine
Reviews
8.6

Excellent

Popular amenities

  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service
  • RestaurantRestaurantRestaurant

Explore the area

Map
Zona Do Boqueirao, Santa Cruz das Flores, 9970-390
  • Popular LocationReserva Florestal Natural das Caldeiras Funda e Rasa17 min drive
  • Popular LocationReserva Florestal Natural do Morro Alto e Pico da Se21 min drive

Room options

View all photos for Superior Room

Minibar, in-room safe, desk, soundproofing

Superior Room

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Bidet
Bathrobes
Hairdryer
  • 1.0 sq m
  • Sleeps 3
  • 1 Single Bed

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About the area

Santa Cruz das Flores

At INATEL Flores, you'll be 7.9 km (4.9 mi) from Reserva Florestal Natural do Morro Alto e Pico da Se and 11.4 km (7.1 mi) from Reserva Florestal Natural das Caldeiras Funda e Rasa. Highlights at this eco-friendly hotel include a restaurant, an outdoor swimming pool and free buffet breakfast. .The restaurant, Restaurante Inatel, serves Mediterranean cuisine and is open for breakfast, lunch and dinner. Bar is the hotel's own bar, serving drinks along with light fare. Other amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. There's also the convenience of free self parking. .With a stay at this 4-property class Santa Cruz das Flores hotel, you'll be 34.5 km (21.4 mi) from Corvo Caldera.

What's nearby

  • Reserva Florestal Natural das Caldeiras Funda e Rasa - 17 min drive
  • Reserva Florestal Natural do Morro Alto e Pico da Se - 21 min drive

Getting around

  • Flores Island (FLW) - 2 min drive

Restaurants

  • O Trancador - 19 min drive
  • Lucino's Bar - 3 min drive
  • Fora d'Horas - 19 min walk
  • Restaurante Rainha dos Bifes - 3 min drive
  • O Arruda - 19 min drive

About this property

INATEL Flores

Upscale hotel with free breakfast and fitness centre
INATEL Flores offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi.

A terrace, an arcade/games room, and tour/ticket assistance are also featured at the eco-certified INATEL Flores. Self parking is free.

This 4-star Santa Cruz das Flores hotel is smoke free.

  • 1 building
  • 26 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Deli
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
INATEL Flores offers 26 air-conditioned accommodations with minibars and a safe. Satellite televisions are provided.

Bathrooms include a shower, dressing gowns, bidets and complimentary toiletries. This Santa Cruz das Flores hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar
  • Restaurante Inatel

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 6 May and 1 September.
The property will be renovating from 6 May 2024 to 1 September 2024 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 34.38 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 34.38 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and cash. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

INATEL Flores
INATEL Flores Hotel
INATEL Flores Hotel Santa Cruz Das Flores
INATEL Flores Santa Cruz Das Flores
INATEL Flores Hotel
INATEL Flores Santa Cruz das Flores
INATEL Flores Hotel Santa Cruz das Flores

Frequently asked questions

What is the cancellation policy at INATEL Flores?

INATEL Flores offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at INATEL Flores?

As of 29 May 2024, prices found for a 1-night stay for 2 adults at INATEL Flores on 31 May 2024 start from AU$190.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at INATEL Flores?

Yep, INATEL Flores has a free self car park.

Does INATEL Flores have a pool?

INATEL Flores has an outdoor pool.

Does INATEL Flores serve breakfast?

You bet, free buffet brekkie is on offer at INATEL Flores.

Is there a free airport shuttle available at INATEL Flores?

No, INATEL Flores does not offer an airport shuttle service.

Is there a bar or restaurant at INATEL Flores?

Yep, they've got a lounge bar and an onsite restaurant that serves Mediterranean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at INATEL Flores?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at INATEL Flores?

No, pets are not allowed.

INATEL Flores Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 23 out of 50 reviews" "
Rating 8 - Good. 21 out of 50 reviews" "
Rating 6 - Okay. 3 out of 50 reviews" "
Rating 4 - Poor. 2 out of 50 reviews" "
Rating 2 - Terrible. 1 out of 50 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tatyana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view
Stayed 1 night in Nov 2023

10/10 Excellent

Risel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location by the ocean, conveniently located by two museums and a grocery store, and very easy to walk around town
Stayed 3 nights in Sep 2023

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service
This hotel was nice, though showing its age in places. The proximity to the natural pools and airport were great. Since the town is pretty small, you could walk to a lot of places from the hotel.
Stayed 3 nights in Sep 2023

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
hotel was nice and it had parking which was a plus. Very convenient location. Well kept up and very clean.
Stayed 2 nights in Jun 2023

8/10 Good

Hilary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay in Santa Cruz - more stylish and classy than the pictures show. Beautiful view (sea view-side) and quiet, except for astonishing bird calls at night (Cory's Sheerwaters). Seaview well worth it, but there are pleasant lounges and balcony to get the view as well. Food is good quality, but the half-board is so limited in starters (soup of the day) and sweets (ice-cream, fruit or sweet of the day, which did not change daily) and saves so little money (and none at all if you have many of the main courses), that it is not worth having. Breakfast has a reasonable range, but less so as it declined while we were there. The freshly squeezed orange juice, variety of fresh fruits and yoghurt all disappeared. Some days delays for food due to incredible understaffing: a single person at breakfast and at dinner some days.
Stayed 5 nights in May 2023

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful and the views are amazing. The restaurant had many tasty options, fresh food with great wines and the service was friendly, patient and helpful. It was great to have the large upstairs living room available to hang out when our newly met cousins came to visit. The rooms are very comfy and the mini fridge got nice and cold and the balcony over looking the shore was my favorite place to kick back especially after dark when the cagarros start their weird calls among the sounds of the waves. My great great grandfather once owned the property and the hotel fit in very well in the surrounding landscape. The pool overlooking the seascape was a treat. My family and I will definitely be going back.
Stayed 1 night in Aug 2022

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A small hotel with the best views and wonderful friendly staff. I highly recommend.
Stayed 3 nights in Aug 2022

6/10 Okay

Annie

Liked: Cleanliness, property conditions & facilities
Flores Island 2 nights
We arrived the hotel at around 2:30pm, after having traveled on 3 flights from San Francisco to Flores transiting in Newark and Ponta Delgada. We were told that our room was not ready so we left our luggage in the luggage room and went out for a walk around town for almost 2 hours. We went back to the hotel shortly after 4pm and were told that our room was still not ready! We were exhausted but we didn’t get our room until after 5pm, which is an hour after the official Checkin time. The woman who checked us in earlier when we first arrived was somewhat rude and didn’t even apologize for telling us our room would be ready by 4pm when it did not. Next morning when we went to the reception desk to ask for 2 more small bottle water (there were 2 in the room when we checked in) since we were staying 2 nights, and she just told us in a cold voice that you would only get 2 small bottles upon Checkin and for the rest of the nights we would need to purchase the water from the bar. That is poor guest service, especially when we had to wait for our room past Checkin time the previous day. They gave us a handicapped room which was a bit awkward for us since the toilet is slightly higher than usual. The restaurant’s food was good but our impression of the hotel was tainted by our Checkin experience and that female receptionist until the day when we checked out. The male receptionist was a lot friendlier and helpful so that had prompted me to give an OK rather than a poor rating.
Stayed 1 night in Jun 2022

10/10 Excellent

Debby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Offeted awesome breakfast and dinner. Beautiful views from the restaurant and rooms.
Stayed 3 nights in May 2022