See all properties
Save

Sereno Art Hotel

3.0 star property
Comfortable San Cristóbal de las Casas hotel in De La Merced with full-service spa

Choose dates to view prices

Photo gallery for Sereno Art Hotel

IL Giardino
Front of property
Garden view
Bar (on property)
Property entrance
Reviews
8.8

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Your area essentials

Map
Av. 16 de Septiembre No. 22, Centro, San Cristóbal de las Casas, CHIS, 29200
  • Popular LocationSan Cristóbal de las Casas Cathedral4 min walk
  • Popular LocationPlaza 31 de Marzo4 min walk
  • Popular LocationSanto Domingo Handicraft Market9 min walk
  • AirportTuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)88 min drive

Room options

View all photos for Deluxe Room

Premium bedding, individually decorated, individually furnished

Deluxe Room

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Plasma TV
Premium bedding
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Plasma TV
Premium bedding
Private bathroom
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Premium bedding, individually decorated, individually furnished

Family Room

Highlights

Garden
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Plasma TV
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Single Bed

Similar properties

Room
Hotel Sombra del Agua
Spa
Parking included
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (947)
The price is AU$109
for 1 night
includes taxes & fees
28 May - 29 May
Hotel Sombra del Agua

About the area

San Cristóbal de las Casas

At Sereno Art Hotel you'll be within steps of San Cristóbal de las Casas Cathedral and Mesoamerican Museum of Jade. Highlights at this hotel include a full-service spa, a restaurant and free self-parking. .The fine-dining restaurant, JARDÍN SECRETO, is open for breakfast, brunch, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and sauna. Other amenities include free WiFi in public areas, a snack bar/deli and spa services. Each morning cooked-to-order breakfast is served between 7:30 AM and 12:30 PM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Places within a 5-minute walk of this 3-property class De La Merced hotel include Plaza 31 de Marzo and Museo de San Cristóbal.

What's nearby

  • Mesoamerican Museum of Jade - 1 min walk
  • San Cristóbal de las Casas Cathedral - 4 min walk
  • Plaza 31 de Marzo - 4 min walk
  • Santo Domingo Handicraft Market - 9 min walk
  • Na Bolom Cultural Museum - 14 min walk

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 94 min drive

Restaurants

  • El Mezcalito - 2 min walk
  • Café Bar Revolucion - 2 min walk
  • El Fogon de Jovel - 1 min walk
  • Tarumba Restaurant - 1 min walk
  • Pipiri - 1 min walk

About this property

Sereno Art Hotel

Comfortable San Cristóbal de las Casas hotel in De La Merced with full-service spa
Sereno Art Hotel offers its guests a full-service spa, a sauna, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and tour/ticket assistance are also featured at Sereno Art Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 3-star San Cristóbal de las Casas hotel.

  • 7 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Sereno Art Hotel offers 7 accommodations with a hairdryer. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Plasma televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
The on-site spa has couples treatment room(s). Services include massages.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle on request
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 12:30 PM for a fee: MXN 250 for adults and MXN 200 for children
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee of MXN 400
  • Snack bar/deli

Restaurants on site

  • JARDÍN SECRETO

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Limited room service

Outdoor space

  • Yard

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 8 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: MXN 250.00 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 250.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 250 for adults and from MXN 200 for children
  • Pet fee: MXN 250.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 250.0 per day
  • Hosted evening meal: MXN 400

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Contactless check-out is available.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sereno Art Hotel San Cristobal de las Casas
Sereno Art Hotel
Sereno Art San Cristobal de las Casas
Sereno Art
Sereno Art Hotel Hotel
Sereno Art Hotel San Cristóbal de las Casas
Sereno Art Hotel Hotel San Cristóbal de las Casas

Frequently asked questions

What is the cancellation policy at Sereno Art Hotel?

Sereno Art Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sereno Art Hotel?

As of 14 May 2024, prices found for a 1-night stay for 2 adults at Sereno Art Hotel on 15 May 2024 start from AU$88.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sereno Art Hotel?

Yep, Sereno Art Hotel has a free self car park.

Is there a spa on site at Sereno Art Hotel?

Yep, there is an onsite spa at Sereno Art Hotel. You'll enjoy services like massages.

What makes Sereno Art Hotel a romantic place to stay?

Couples spa treatments and garden-view dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Sereno Art Hotel.

Does Sereno Art Hotel serve breakfast?

Yep, cooked-to-order brekkie is offered daily between 7:30 AM and 12:30 PM.

Is there a free airport shuttle available at Sereno Art Hotel?

No, Sereno Art Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sereno Art Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Sereno Art Hotel?

Check-in begins at 1 PM. Check-out time is noon.

Are pets allowed at Sereno Art Hotel?

Cats and dogs are welcome at Sereno Art Hotel, with food and water bowls on offer.

Sereno Art Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 63 out of 97 reviews" "
Rating 8 - Good. 21 out of 97 reviews" "
Rating 6 - Okay. 5 out of 97 reviews" "
Rating 4 - Poor. 4 out of 97 reviews" "
Rating 2 - Terrible. 4 out of 97 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

James E

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Bibiana

Travelled with family
Disliked: Room comfort
Too noisy
This hotel is a one floor building the rooms are situated where the restaurant, bar and reception are. Our room was directory to the street on one side and right outside of our door was the reception, two full nights of not sleeping due to the noise either from the street or the reception and restaurant.
Stayed 2 nights in Aug 2023

4/10 Poor

bonifacio

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not what we expected, not what was on the website.
Stayed 2 nights in Jul 2023

8/10 Good

claudia

Stayed 1 night in Dec 2022

8/10 Good

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2022

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and beautiful hotel!
Stayed 1 night in Jul 2022

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful and a very very unique hotel!
Stayed 7 nights in Jul 2022

10/10 Excellent

Alexa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My mom and I had a great experience at this hotel. The area was perfect, it was super close to the center of the city and near many restaurants and shops. The front desk staff, Manuel and Cristian were super helpful and made sure our stay was comfortable. The rooms were super cozy and we loved the rustic feel. Will definitely be staying here again!
Stayed 6 nights in Mar 2022

10/10 Excellent

Marc, Lake Country

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great property and location. The restaurant is also awesome.
Stayed 1 night in Jan 2022

10/10 Excellent

Fernanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and clean. Everyone was nice. Bed really comfortable and relaxing.
Stayed 3 nights in Dec 2021