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Hotel Cielo y Selva, San Cristobal de las Casas

3.0 star property
Comfortable hotel, walk to Na Bolom Cultural Museum

Choose dates to view prices

Photo gallery for Hotel Cielo y Selva, San Cristobal de las Casas

City view
Mountain view
Double Room
Bar (on property)
Interior
Reviews
8.6

Excellent

Popular amenities

  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service
  • Free WiFiFree WiFiFree WiFi
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
Francisco I Madero #94, Barrio de Guadalupe, San Cristóbal de las Casas, CHIS, 29230
  • Popular LocationNa Bolom Cultural Museum7 min walk
  • Popular LocationSan Cristóbal de las Casas Cathedral11 min walk
  • Popular LocationPlaza 31 de Marzo11 min walk
  • AirportTuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)91 min drive

Room options

View all photos for Double Room

Double Room

Double Room

10/10 Exceptional

Highlights

Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Daily housekeeping
  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard Room, 1 King Bed, Ensuite

Standard Room, 1 King Bed, Ensuite

Standard Room, 1 King Bed, Ensuite

10/10 Exceptional

Highlights

Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

8.7/10 Excellent

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Queen Beds

Double Room, 2 Queen Beds

Double Room, 2 Queen Beds

10/10 Exceptional

Highlights

Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Daily housekeeping
Desk
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior
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Parking included
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Restaurant
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4.4 out of 5, Excellent, (64)
The price is AU$68
for 1 night
includes taxes & fees
13 June - 14 June
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About the area

San Cristóbal de las Casas

Hotel Cielo y Selva, San Cristobal de las Casas puts you in the heart of San Cristóbal de las Casas, within just a 10-minute stroll of Na Bolom Cultural Museum and Guadalupe Church. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and tour/ticket assistance. Additionally, you'll find a coffee shop/cafe and a snack bar/deli. There's also the convenience of an airport shuttle. .Sights within a 10-minute walk of this 3-property class De Guadalupe hotel include Foro Cultural Kinoki and Café Museo Café.

What's nearby

  • Na Bolom Cultural Museum - 7 min walk
  • Guadalupe Church - 8 min walk
  • San Cristóbal de las Casas Cathedral - 11 min walk
  • Plaza 31 de Marzo - 11 min walk
  • Santo Domingo Handicraft Market - 13 min walk

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 92 min drive

Restaurants

  • Satori - 3 min walk
  • Café Mooa - 3 min walk
  • Libre Cafe - 4 min walk
  • Restaruante Galeria las Casas - 2 min walk
  • Falafel 100% Vegetariano - 3 min walk

About this property

Hotel Cielo y Selva, San Cristobal de las Casas

Comfortable hotel, walk to Na Bolom Cultural Museum
There's a coffee shop/cafe on site, as well as a snack bar/deli. WiFi is free in public spaces. Hotel Cielo y Selva, San Cristobal de las Casas also features tour/ticket assistance, room service (during limited hours), and a front desk safe.

This 3-star San Cristóbal de las Casas hotel is smoke free.

  • 21 guestrooms or units
  • Deli
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • No smoking on site
  • Coffee shop
Hotel Cielo y Selva, San Cristobal de las Casas offers 21 accommodations with a hairdryer and free toiletries. Flat-screen televisions come with cable channels.

Bathrooms include a shower. This San Cristóbal de las Casas hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Café Esotérico

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • No lift
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Cielo y Selva, San Cristobal de las Casas

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 4 children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Los Altos Hotel Spa San Cristobal de las Casas
Los Altos Hotel San Cristobal de las Casas
Los Altos San Cristobal de las Casas
Hotel Los Altos Hotel San Cristobal de las Casas
San Cristobal de las Casas Los Altos Hotel Hotel
Los Altos Hotel Spa
Los Altos
Hotel Los Altos Hotel
Los Altos Cristobal Las Casas
Los Altos Hotel
Hotel Cielo y Selva San Cristobal de las Casas
Hotel Cielo y Selva, San Cristobal de las Casas Hotel

Frequently asked questions

Is there a free airport shuttle available at Hotel Cielo y Selva, San Cristobal de las Casas?

No, but there's an airport shuttle for a fee.

How much does it cost to stay at Hotel Cielo y Selva, San Cristobal de las Casas?

As of 30 May 2024, prices found for a 1-night stay for 2 adults at Hotel Cielo y Selva, San Cristobal de las Casas on 9 June 2024 start from AU$68.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time are check-in & check-out at Hotel Cielo y Selva, San Cristobal de las Casas?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Cielo y Selva, San Cristobal de las Casas?

No, pets and service animals are not allowed.

Hotel Cielo y Selva, San Cristobal de las Casas Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 39 out of 69 reviews" "
Rating 8 - Good. 16 out of 69 reviews" "
Rating 6 - Okay. 10 out of 69 reviews" "
Rating 4 - Poor. 2 out of 69 reviews" "
Rating 2 - Terrible. 2 out of 69 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio al cliente, especialmente de Adriana, que siempre estuvo dispuesta a ayudarnos en todos los sentidos. ¡Ella es asombrosa!
Stayed 8 nights in Jul 2023

6/10 Okay

Hugo

Liked: Staff & service
Stayed 3 nights in Apr 2023

8/10 Good

Ana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El baño muy chico, la recepcionista muy amable y atenta, los tours excelentes
Stayed 3 nights in Jan 2020

10/10 Excellent

Koby, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoy our time in this hotel It’s small not so crowded and not expensive
Stayed 4 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed for 8 nights with my family and hotel served its purpose. Had a place to crash at a reasonable cost after taking part in continuous tours. Staff itself is very friendly but if you want a straight and concrete answer I recommend to check with the young male attendant or the lady who works the morning shift. Only complaint and bad experience was with with their private taxi service. We payed a fixed fee up front to the hotel. The driver who picked us up claimed he did not have any money and had us paid the toll road fees. . I immediately called the hotel. We ended up eating up the costs for the toll fees going to the airport. Next time, I will use a shared airport shuttle service like ADO or others like we did when we arrived to San Cristobal. We booked our own tours through a different agency to save some money. We ate at the restaurant once on our first day and the food is comparable to other restaurants. We had a tour on the first day and we were to be picked up at 8:00. The restaurant opens at 7:00 AM and you can order a la cart. The waiter mentioned to the cook that we had a tour and the cook replied back what did she want her to do. Hotel is about a 15-20 minute walk to the city center. Rooms are small, have a small window, and no ceiling fan. At night if you open the windows be prepare to listen to the tv from your neighbor, people coming in and out, and possibly people barfing on a weekend night which we experienced on our last day.
Stayed 8 nights in Jun 2019

6/10 Okay

Verified traveller

Stayed 8 nights in May 2019

10/10 Excellent

Lindsey, San Cristobal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

8/10 Good

Naima

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Mariana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio
Un espacio muy bonito, superó mis expectativas, es muy limpio y muy amable el personal de recepción. Definitivamente volvería a hospedarme aquí.
Stayed 1 night in Nov 2023

8/10 Good

Silvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Podría sugerir alguna cortina para la parte de enfrente de la habitación, por la mañana te despierta el Sol
Stayed 1 night in Oct 2023