Casa Indigo Hotel puts you in the heart of San Cristóbal de las Casas, within steps of Amber Museum of Chiapas and La Merced Church. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Plus you'll find a library, luggage storage and a front desk safe. There's also the convenience of an airport shuttle. .Near this 3-property class De La Merced hotel, you'll find San Cristóbal de las Casas Cathedral.
What's nearby
Plaza 31 de Marzo - 4 min walk
Mesoamerican Museum of Jade - 6 min walk
San Cristóbal de las Casas Cathedral - 6 min walk
Santo Domingo Handicraft Market - 7 min walk
Na Bolom Cultural Museum - 20 min walk
Getting around
Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 72 min drive
Restaurants
Tamales Regionales - 3 min walk
Café la Selva - 3 min walk
Antojitos Carmelita - 1 min walk
Namandí Café & Crepas - 3 min walk
Las Carmelitas - 4 min walk
About this property
Casa Indigo Hotel
Comfortable hotel, walk to San Cristóbal de las Casas Cathedral
There's a restaurant on site. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A library, tour or ticket assistance, and concierge services are also featured at Casa Indigo Hotel.
This 3-star San Cristóbal de las Casas hotel is smoke free.
1 building
19 guestrooms or units
3 levels
Built in 2013
Front desk (24 hours)
Storage area for luggage
Front desk safe
Tour and ticket information
Concierge
Library
No smoking on site
Dining venue
Casa Indigo Hotel offers 19 accommodations with a safe and complimentary bottles of water. 32-inch LED televisions come with cable channels. Bathrooms include a shower, designer toiletries and hairdryers.
This San Cristóbal de las Casas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
24-hour return airport shuttle on request for a surcharge
Food and drink
A restaurant
Things to do
Library
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Daily housekeeping
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
No lift
More
3 floors
Building
Built in 2013
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Designer toiletries
Hair dryer
Private bathroom
Shower
Towels
Entertainment
32-inch LED TV with cable channels
Food and drink
Free bottled water
More
Desk
Free local calls
Phone
Safe
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 9:00 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Casa Indigo Hotel
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Contactless check-out is available.
We should mention
Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.
Alcohol isn't served or allowed at Casa Indigo Hotel.
Property is also known as
Casa Indigo Hotel San Cristobal de las Casas
Casa Indigo Hotel
Hotel Casa Indigo San Cristobal De Las Casas, Mexico - Chiapas
Casa Indigo San Cristobal de las Casas
Casa Ingo Cristobal las Casas
Casa Indigo Hotel Hotel
Casa Indigo Hotel San Cristóbal de las Casas
Casa Indigo Hotel Hotel San Cristóbal de las Casas
Frequently asked questions
What is the cancellation policy at Casa Indigo Hotel?
Casa Indigo Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.
How much does it cost to stay at Casa Indigo Hotel?
As of 23 Apr 2024, prices found for a 1-night stay for 2 adults at Casa Indigo Hotel on 26 Apr 2024 start from AU$81.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is there a free airport shuttle available at Casa Indigo Hotel?
No, but there's an airport shuttle that runs 24 hours a day on request for a fee.
Is there a bar or restaurant at Casa Indigo Hotel?
Yep, you can grab a meal at Casa Indigo Hotel's onsite restaurant.
What time are check-in & check-out at Casa Indigo Hotel?
Check-in begins at 3 PM. Check-out time is noon.
Are pets allowed at Casa Indigo Hotel?
No, pets and service animals are not allowed.
Casa Indigo Hotel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 90 out of 229 reviews" "
10 - Excellent
90
Rating 8 - Good. 103 out of 229 reviews" "
8 - Good
103
Rating 6 - Okay. 25 out of 229 reviews" "
6 - Okay
25
Rating 4 - Poor. 9 out of 229 reviews" "
4 - Poor
9
Rating 2 - Terrible. 2 out of 229 reviews" "
2 - Terrible
2
8.6/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
6/10 Okay
Edna, El Paso
Travelled with family
19 Mar 2022
Liked: Staff & service
Disliked: Amenities
It is a beautiful property and the concept is very nice, the only downfalls are the beds (hard as a rock) and shower needs to be deep-cleaned or be remodel. Breakfast, excellent, good staff service.
The location was ideal for walking to town and seeing sights. We lost a phone while there, and staff were helpful to us to look for it. However we looked under furniture where a very thick layer of dust covered the floors, never been swept under the beds or dressers. Don’t stay in Room 75 until they correct the shower plumbing as the odor is extremely offensive. Breakfasts were very good, juice and fruit and bread are self serve, eggs are served if you ask for it. Generally we enjoyed our stay and would recommend this hotel.