6/10 Okay
Hector
Travelled with partner
13 Feb 2024
Liked: Cleanliness, staff & service
I checked in on February 12th, 2024. Upon checking I tried to book reservations for any of their three specialty restaurants with no luck. The options were already at 10 PM for all the days that I am staying. I explained that I just checked in and the agent simply dismiss me. Later around 7PM walked by one of them that was 2/3 empty. Talked to the hostess who simply said that she needed a reservation. The food on the main dinning room is average, not impressive. This dinning area is obviously understaff and their employees have to do wonders running up and down. At some point I have to get up and get my water for their station because they were simply too busy.
The beach is not impressive either. Although the area is nice, the beaches around the property are not the bests.
I do have to say that the staff is probably the best asset of this property.
In summary, for the price and given how far they are from the main international airport, there are other options in DR that might be better.
My main recommendation: add a dinning area that can be use without reservation and it is not a buffet, even if your menu is limited (perhaps a sample of what you have in the other restaurants).