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Sudima Lake Rotorua

4.0 star property
Upscale eco-certified hotel, walk to Polynesian Spa

Choose dates to view prices

Photo gallery for Sudima Lake Rotorua

Pool
Front of property
Family Room
Breakfast, lunch and dinner served
Reception
Reviews
7.8

Good

Popular amenities

  • Breakfast available
  • LaundryLaundryLaundry
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Parking included

Explore the area

Map
1000 Eruera Street, Rotorua, 3201
  • Popular LocationPolynesian Spa5 min walk
  • Popular LocationTamaki Maori Village5 min walk
  • Popular LocationRedwoods Whakarewarewa Forest7 min drive
  • AirportRotorua (ROT-Rotorua Regional)17 min drive

Room options

View all photos for Family Room

Family Room

Family Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
  • 29 sq m
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Superior King

Superior King

Superior King

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Queen

Superior Twin Queen

Superior Twin Queen

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
  • 29 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Superior Plus King

Superior Plus King

Superior Plus King

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Plus Twin

Superior Plus Twin

Superior Plus Twin

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
  • 27 sq m
  • Sleeps 3
  • 2 Double Beds

Similar properties

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Pool
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Parking included
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4.4 out of 5, Excellent, (1004)
The price is AU$159
for 1 night
includes taxes & fees
28 May - 29 May
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About the area

Rotorua

Sudima Lake Rotorua places you in the centre of Rotorua, within a short 5-minute stroll of Polynesian Spa and Tamaki Maori Village. Highlights at this eco-friendly hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Okareka Restaurant, is open for breakfast, lunch and dinner. Okareka Bar is the hotel's own bar. 3477 square feet (323 square metres) of event facilities include 4 meeting rooms and conference space. Additionally, you'll find free WiFi in public areas and laundry facilities. Each morning buffet breakfast is available. .Sights within a 10-minute drive of this 4-property class Rotorua hotel include Skyline Rotorua and Redwoods Whakarewarewa Forest.

What's nearby

  • Polynesian Spa - 5 min walk
  • Tamaki Maori Village - 5 min walk
  • Rotorua Central Mall - 7 min walk
  • Skyline Rotorua - 7 min drive
  • Redwoods Whakarewarewa Forest - 7 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 12 min drive

Restaurants

  • McDonald's - 4 min walk
  • El Mexicano Zapata Express - 12 min walk
  • Scope Cafe Rotorua - 7 min walk
  • Saigon '60S Vietnamese Cuisine - 7 min walk
  • Columbus Coffee - 7 min walk

About this property

Sudima Lake Rotorua

Upscale eco-certified hotel, walk to Polynesian Spa
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3477 square feet (323 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and a garden are also featured at the eco-certified Sudima Lake Rotorua. Free self parking is available.

This 4-star Rotorua hotel is smoke free.

  • 247 guestrooms or units
  • 3477 sq ft of conference space
  • 323 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sudima Lake Rotorua offers 247 air-conditioned accommodations with a safe and a hairdryer. A pillow menu is available. This Rotorua hotel provides complimentary wireless Internet access.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Chinese (Mandarin), English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: NZD 35 for adults and NZD 17 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Okareka Bar
  • Okareka Restaurant

Things to do

  • Piano
  • TV in common areas

Family friendly

  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3,477 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Garden
  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV with premium channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 35 for adults and from NZD 17 for children
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. 

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Hotel Sudima
Sudima
Sudima Hotel
Sudima Hotel Lake Rotorua
Sudima Lake Rotorua
Sudima Lake Rotorua Hotel
Sudima Lake Rotorua Hotel
Sudima Lake Rotorua Rotorua
Sudima Lake Rotorua Hotel Rotorua

Frequently asked questions

What is the cancellation policy at Sudima Lake Rotorua?

Sudima Lake Rotorua offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sudima Lake Rotorua?

As of 14 May 2024, prices found for a 1-night stay for 2 adults at Sudima Lake Rotorua on 4 June 2024 start from AU$137.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sudima Lake Rotorua?

Yep, Sudima Lake Rotorua has a free self car park.

Is Sudima Lake Rotorua family-friendly?

You bet! With amenities like kids' meals and laundry facilities, as well as childcare services and free infant beds in the guestrooms, it's no surprise Sudima Lake Rotorua is a hit with families.

Does Sudima Lake Rotorua serve breakfast?

Yeah, buffet breakfast is on offer daily.

Is there a free airport shuttle available at Sudima Lake Rotorua?

No, Sudima Lake Rotorua does not offer an airport shuttle service.

Is there a bar or restaurant at Sudima Lake Rotorua?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Sudima Lake Rotorua?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Sudima Lake Rotorua?

No, only service animals are allowed.

Is there a golf course on site at Sudima Lake Rotorua?

There isn't one on site, but Government Gardens Golf is a short 12-minute walk away.

Sudima Lake Rotorua Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 280 out of 1001 reviews" "
Rating 8 - Good. 421 out of 1001 reviews" "
Rating 6 - Okay. 190 out of 1001 reviews" "
Rating 4 - Poor. 79 out of 1001 reviews" "
Rating 2 - Terrible. 31 out of 1001 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Fiona

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in a very comfortable room. Friendly staff and excellent customer service. We had an issue with the fridge in our room, rang Reception, Maintenance Man arrived within 10mins. Couldn’t fix the issue so brought a new fridge within 30mins.
Stayed 3 nights in May 2024

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for over a week for Crankworx and it was a great safe base for our family. Clean basic facilities in family room. The staff are terrific, very friendly and accommodating, nothing was too much trouble. The heated pool is perfect for post-riding swims. Dinner in the restaurant was delicious, try the kiwi mule cocktail. Easy walking distance to Eat Street, supermarkets and fast food restaurants.
Stayed 8 nights in Mar 2024

6/10 Okay

Joan

Liked: Staff & service
Property seems a bit tired apart from reception and public areas. Stains on carpet and bathrooms needing upgraded.
Stayed 3 nights in Mar 2024

4/10 Poor

Sasha

Travelled with group
Disliked: Amenities, property conditions & facilities
The room didn't have a working phone and one of the lights didn't work. We also found a cookie in the bed which was a bit shocking. We had a base camp to come back to while we were out but I feel like the room could have been equipped better.
Stayed 2 nights in Feb 2024

10/10 Excellent

Wendy, Toronto

Travelled with partner
Adequate but property is a little tired.
Stayed 1 night in Feb 2024

8/10 Good

Rata

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a problem with our room which was sorted quickly, however when we developed a second problem I think a better option should have been considered. However, the staff were all helpful and welcoming and thank you for the complimentary breakfast
Stayed 1 night in Feb 2024

8/10 Good

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ticks in all boxes. Close to the Polynesian spa, but also hotel has its own pool. Maybe I was just lucky, but it was very quiet and I had a good sleep at night while hotel was full. Check out the restaurant. While menu seems boring, the food is actually delicious.
Stayed 1 night in Feb 2024

8/10 Good

Cecilia

Liked: Staff & service
Needs upgrading room and especially the bathroom. Had torn curtains in bedroom. Dusty bedside cabinets. Lobby and dining area modern and staff friendly and helpful.
Stayed 1 night in Feb 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities
pleasant hotel; friendly staff; minor problems dealt with right away. However, the furnishings leave something to be desired. Double room has a nice king-sized bed, and one chair at the desk - and nothing else - just a large empty space. The rooms are large enough to accommodate a small sofa or a couple of chairs to lounge in. When asked about it, told that's the standard hotel furnishing, but if we wanted, they could bring a couple of chairs - which they did - however the chairs were basic conference room chairs, not easy lounging furniture!
Stayed 3 nights in Jan 2024

6/10 Okay

Helen

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Beds were great. 3 people in room only 2 towels supplied. Air con not great as blows over the beds and control doesn’t work very well so was either hot or cold in room. The shower was terrible more cold water than hot, you could not control it. The pool isn’t big but was nice to use on the Saturday after along day of activities and the boys were looking forward to using it again on the Sunday only to show up at 1530 to be told pool closed until 1830 which is a weird time to clean a pool for so long. Kids not happy! Lastly Sudima advertises an 1130 check out and at 0900 housekeeping start knocking at our door not once but twice so that ruined that. Not sure we’d stay again.
Stayed 3 nights in Jan 2024