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Rotorua Citizens Club

2.0 star property
Hotel with free parking, near Polynesian Spa

Choose dates to view prices

Photo gallery for Rotorua Citizens Club

Standard Double or Twin Room, Non Smoking (Twin Room-Queen)
Front of property
Reception
Towels
View from room
Reviews
8.2

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • BarBarBar
  • Parking included
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
1146 Rangiuru Street, Rotorua, 3010
  • Popular LocationEat Street3 min walk
  • Popular LocationRotorua Central Mall10 min walk
  • Popular LocationPolynesian Spa12 min walk
  • AirportRotorua (ROT-Rotorua Regional)13 min drive

Room options

View all photos for Standard Room, Non Smoking, Shared Bathroom (Twin-Single)

Coffee and/or coffee maker

Standard Room, Non Smoking, Shared Bathroom (Twin-Single)

8.6/10 Very good

Highlights

Fridge
TV
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double or Twin Room, Non Smoking (Twin Room-Queen)

Standard Double or Twin Room, Non Smoking (Twin Room-Queen)

Standard Double or Twin Room, Non Smoking (Twin Room-Queen)

Highlights

Fridge
TV
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Studio, Non Smoking

Free WiFi, bed sheets

Standard Studio, Non Smoking

9.2/10 Wonderful

Highlights

Fridge
TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Non Smoking (Twin-Family)

Free WiFi, bed sheets

Family Room, Non Smoking (Twin-Family)

10/10 Exceptional

Highlights

Fridge
TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Room, Non Smoking (Twin-Four Singles)

Standard Room, Non Smoking (Twin-Four Singles)

Standard Room, Non Smoking (Twin-Four Singles)

8.5/10 Very good

Highlights

Fridge
TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Room, Non Smoking (Single)

Coffee and/or coffee maker

Standard Room, Non Smoking (Single)

10/10 Exceptional

Highlights

Fridge
TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

View all photos for Dorm Room, Non Smoking, Shared Bathroom (Double Bed)

Dorm Room, Non Smoking, Shared Bathroom (Double Bed)

Dorm Room, Non Smoking, Shared Bathroom (Double Bed)

Highlights

Fridge
TV
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 1
  • 4 Single Beds

View all photos for Dorm Room, Non-Smoking, Shared Bathroom (Single Bed)

Dorm Room, Non-Smoking, Shared Bathroom (Single Bed)

Dorm Room, Non-Smoking, Shared Bathroom (Single Bed)

8.6/10 Very good

Highlights

Fridge
TV
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 1
  • 7 Single Beds

Similar properties

Exterior
Rotorua Thermal Holiday Park
Pool
Parking included
Tennis court
Game room
4.2 out of 5, Very good, (333)
The price is AU$95
for 1 night
includes taxes & fees
14 June - 15 June
Rotorua Thermal Holiday Park

About the area

Rotorua

Rotorua Citizens Club places you steps from Eat Street and within a short 5-minute stroll of Kuirau Park. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .Rotorua Citizens Club is open for lunch and dinner. Added amenities include free Wi-Fi in public areas, a free manager's reception and laundry facilities. Each morning full breakfast is available. .Attractions within a 10-minute drive of this Rotorua hotel include Polynesian Spa and Skyline Rotorua.

What's nearby

  • Eat Street - 3 min walk
  • Tamaki Maori Village - 9 min walk
  • Rotorua Central Mall - 10 min walk
  • Polynesian Spa - 12 min walk
  • Skyline Rotorua - 5 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • Social Club - 2 min walk
  • Pig & Whistle Historic Pub - 3 min walk
  • Poco Tapas and Wine - 1 min walk
  • Cbk Craft Bar & Kitchen - 3 min walk
  • Lady Jane's Ice Cream Parlour - 3 min walk

About this property

Rotorua Citizens Club

Hotel with free parking, near Polynesian Spa
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Rotorua Citizens Club also features laundry facilities and a lift. Self parking is free.

This Rotorua hotel is smoke free.

  • 15 guestrooms or units
  • Manager's reception (free)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Rotorua Citizens Club offers 15 accommodations. Cable televisions are provided. This Rotorua hotel provides complimentary wireless Internet access. Guests can make use of the in-room fridges and coffee/tea makers. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available for a fee: NZD 10.50 to 32 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Hosted evening meal available on weekdays for a fee of NZD 25

Restaurants on site

  • Rotorua Citizens Club

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Daily housekeeping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Early check-in subject to availability
Early check-in fee: NZD 20.00
Late check-in subject to availability
Late check-in fee: NZD 20.00 for check-in between 10:30 AM and 12:30 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: NZD 20.00

Special check-in instructions

The front desk is open daily from 9:00 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 15.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately NZD 10.50 to 32.00 per person
  • Early check-in fee: NZD 20.00 (subject to availability)
  • Late check-in fee: NZD 20.00 for check-in between 10:30 AM and 12:30 PM
  • Late check-out fee: NZD 20.00 (subject to availability)
  • Rollaway bed fee: NZD 15.0 per day
  • Hosted evening meal: NZD 25.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Rotorua Citizens Club Hotel
Citizens Club Hotel
Rotorua Citizens Club
Rotorua Citizens Club Hotel
Rotorua Citizens Club Rotorua
Rotorua Citizens Club Hotel Rotorua

Frequently asked questions

What is the cancellation policy at Rotorua Citizens Club?

Rotorua Citizens Club offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Rotorua Citizens Club?

As of 31 May 2024, prices found for a 1-night stay for 2 adults at Rotorua Citizens Club on 3 June 2024 start from AU$101.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Rotorua Citizens Club?

Yep, Rotorua Citizens Club has a free self car park.

Does Rotorua Citizens Club serve breakfast?

Yep, full breakfast is served daily.

Is there a free airport shuttle available at Rotorua Citizens Club?

No, Rotorua Citizens Club does not offer an airport shuttle service.

Is there a bar or restaurant at Rotorua Citizens Club?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Rotorua Citizens Club?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Rotorua Citizens Club?

No, only service animals are allowed.

Is there a golf course on site at Rotorua Citizens Club?

There isn't one on site, but Government Gardens Golf is a short 11-minute walk away.

Rotorua Citizens Club Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 191 out of 522 reviews" "
Rating 8 - Good. 226 out of 522 reviews" "
Rating 6 - Okay. 66 out of 522 reviews" "
Rating 4 - Poor. 25 out of 522 reviews" "
Rating 2 - Terrible. 14 out of 522 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Christine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This accommodation is advertised as a 'club', however it is not like any club in Australia but more of a pub. How it managed to get an 8/10 rating I have no idea. The entry is located around the back, reception was unmanned, check-in was via pressing a button and waiting for bar staff to let you through locked doors that open onto pool table area with many men staring as you enter. The worst aspect was the smell and the carpet that you stick to. Fortunately I requested to view the room prior to check-in. It was not for me. I couldn't see myself putting up with the smell for four nights. The rooms are so dated that all the cleaning in the world wouldn't make a difference. Whilst searching on my phone for alternative accommodation I was abused by reception staff and 'told' that I had to stay or be financially penalised. So patronising to a potential guest (62 yr old woman). If you want cheap this is it.
Stayed 4 nights in Feb 2024

2/10 Terrible

Susan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience couldn’t even check in. Messaged our arrival time of 6pm. When arrived called the number on the door multiple times and had Expedia call. No one answered. Finally had to rent an Airbnb last minute. Still haven’t received my money back. No communication on check in or that the building is closed on Monday when I messaged about check in. Expedia is no help and despite also calling said they wouldn’t give me my money back. Didn’t see the inside but looked pretty crappy from the outside. If want to be stranded with no cell service in the rain trying to figure out a new place to stay can try on here. Otherwise would definitely avoid.

8/10 Good

Penny

Liked: Cleanliness, property conditions & facilities
All good
Stayed 1 night in Feb 2024

8/10 Good

Shanei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Tegan

Stayed 4 nights in Feb 2024

2/10 Terrible

Anita

Disliked: Cleanliness, staff & service, property conditions & facilities
Rude lady said there is no one working
Stayed 1 night in Feb 2024

10/10 Excellent

James

Stayed 1 night in Feb 2024

6/10 Okay

Casey

Travelled with partner
Liked: Cleanliness, staff & service
It's fine for a home base while you're exploring Rotorua. The fans in the rooms provide next to zero airflow and there's no AC, so your only option is to leave the windows open. Unfortunately, it's right next to the main road so you'll hear yelling, driving, etc right below your window. Also there's a street lamp right outside the room we had so it was either no air flow or light sounds bugs in the room and a slightly cooler room. It sounds worse than it is but for the price we were happy with it overall.
Stayed 2 nights in Feb 2024

8/10 Good

Becky, West Jordan

Liked: Cleanliness
Didn't like the property. Wouldn't stay here again. It was okay.
Stayed 1 night in Feb 2024