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4.2 out of 5

"Loved the peaceful outlook from the cottage. Was cool to feed the alpacas in the morning too. Nice to have use of the spa as well. Owners were super f ... " More

By a verified traveller on Mon 19 Apr 2021

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Hotel Description

A luxury stay in Rotorua awaits you at City Lights Boutique Lodge. You'll be 4.2 km (2.6 mi) from Mount Ngongotaha and 4.8 km (3 mi) from Skyline Rotorua. Highlights at this boutique B&B include free self parking, a free airport shuttle, and a spa tub.

A day of pampering can include deep-tissue massages and facials. Enjoy the sauna and pool loungers. Plus you'll find free WiFi in public areas and laundry facilities. There's also the convenience of extended parking.

Sights within a 10-minute drive of this 4.5-star Western Heights B&B include Rainbow Springs Kiwi Wildlife Park and Ogo.

Suite (Tui Suite)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Cottage, 1 Queen Bed, Terrace, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Double Room (Kiwi Room)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Double Room, Accessible (Kea Room)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

City Lights Boutique Lodge ratings based on 10 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for City Lights Boutique Lodge

Everyone (3) Couples (5) Family (2)
4 out of 5
Loved the peaceful outlook from the cottage. Was cool to feed the alpacas in the morning too. Nice to have use of the spa as well. Owners were super friendly and allowed us to keep to ourselves for a nice quiet weekend away.

Posted by on 19 Apr. 2021

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Comment from Hotel Management

21 Apr. 2021 by David

Thank you for staying with us. David & Grace

5 out of 5

Luxury in the hills

Pros: Everything!!!
Cons: Nothing
Location: In the hills overlooking Rotorua.
Had a lovely stay in this gorgeous B & B. The couple that run it are just so sweet and can't do enough for you. Very comfy bed and the breakfast, superb! Highly recommended!!!

Posted by , from Hamilton on 14 Jul. 2015

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Comment from Hotel Management

4 Oct. 2015 by Angie

Thank you for your review. We are very happy that you enjoyed your stay with us & thought the breakfast was great. We are always looking for ways to improve what we offer & value feedback.

4 out of 5
Great location. Friendly staff. Very comfortable rooms.

Posted by on 6 Apr. 2015

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Comment from Hotel Management

18 Jun. 2015 by Angie

Thank you

4 out of 5
Pros: Clean and quiet
Cons: Remote location
Location: Reasonable access
Facilities: Basic; Value: Average price; Service: Respectful, tries to please;

Posted by , from New Zealand - Auckland on 22 Apr. 2014

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2 out of 5
Pros: Was the view and the fresh tap water
Cons: Total lack of interest poor welcome no instruction on equipment.
Location: Accessible
Facilities: Unpretentious; Value: Over-priced, Could be better; Service: Non provided ; Cleanliness: Grubby; Advertisement badly worded no mention that apart from main bed the others were BUNK Beds hardly suitable for a grown up to sleep on

Posted by , from England on 21 Apr. 2013

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Comment from Hotel Management

21 Apr. 2013 by

I am so sorry that you weren't happy with your stay in our cottage. I can only apologise for the misunderstanding with the bunk beds. I have now made some amendments and it should be much clearer now - so thank you for enabling us to improve on this. I'm not sure what you mean about no instruction on equipment -my husband came to you 3 times to assist with the TV? All instruction manuals are in the cottage for the equipment provided. Sorry we didn't meet expectations on this occasion.

5 out of 5
Pros: Views
Cons: Gym
Location: Wonderful
Facilities: Good; Value: Affordable; Service: Go the extra mile, Outstanding; Cleanliness: Spotless, Immaculate, Pristine; Amazing people

Posted by , from Australia - NSW - Sydney on 2 Apr. 2013

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Comment from Hotel Management

2 Apr. 2013 by

Thank you so much for your lovely review. We appreciate you taking the time to do this. We hope you will come and visit us again one day.

5 out of 5
Pros: Delightful hosts
Location: Away from it all
Service: very friendly; Cleanliness: Spotless; a bedroom chair would have been nice

Posted by , from New Zealand - Bay of Islands on 3 Oct. 2012

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Comment from Hotel Management

29 Sep. 2012 by

Thank you very much for you review. We appreciate you taking the time to write this. We are glad you enjoyed our hospitality and hope you will come and visit us again one day. We did want to put a bedroom armchair in the Kea room, unfortunately we didn't feel we had enough space to. Thank you for your comments.

4 out of 5
Pros: Peaceful and fantastic views over Rotorua
Cons: Smoke smell in the 2 bedroom cottage
Location: Tranquil, Good views

Posted by on 18 Apr. 2012

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4 out of 5
Pros: Good location
Cons: Old but clean

Posted by , from Australia - VIC - Melbourne on 10 Apr. 2012

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5 out of 5
Pros: Being able to feel comfortable in someone elses home. Felt like a friend when we left.
Location: Tranquil
Facilities: Above average; Value: Affordable; Service: Good; Cleanliness: Spotless;

Posted by , from New Zealand - Auckland on 27 Mar. 2012

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Property Features

City Lights Boutique Lodge offers its guests a spa tub and a sauna. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A roundtrip airport shuttle is free (available on request). Spa services, a library, and a terrace are also featured at the luxury City Lights Boutique Lodge. Free self parking is available. The property offers extended parking privileges. This 4.5-star Rotorua bed & breakfast is smoke free.

  • 1 floor
  • 4 guestrooms or units
  • 2 buildings
  • Built in 2008
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

City Lights Boutique Lodge offers 4 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Rotorua bed & breakfast provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Digital channels
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible

Spa Services

  • Body treatments
  • Facial treatments
  • Massages
  • Deep tissue massage

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6 PM

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions.

City Lights Boutique Lodge offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • No front desk
  • UnionPay
  • Debit cards not accepted
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: NZD 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • City Lights Boutique
  • City Lights Boutique Lodge
  • City Lights Boutique Lodge Rotorua
  • City Lights Boutique Rotorua
  • Lights Boutique
  • City Lights Boutique Rotorua
  • City Lights Boutique Lodge Rotorua
  • City Lights Boutique Lodge Bed & breakfast
  • City Lights Boutique Lodge Bed & breakfast Rotorua

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for spa treatments. For reservations, contact the bed & breakfast before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger aren't allowed at this property.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.