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Black Swan Lakeside Boutique Hotel

5.0 star property
Elegant beach lodge and 2 hot tubs

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Photo gallery for Black Swan Lakeside Boutique Hotel

Property grounds
Children's area
Lake
Swan Family
Food and drink
Reviews
9.8

Exceptional

Popular amenities

  • Hot tubHot tubHot tub
  • PoolPoolPool
  • Breakfast included
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service
  • Parking includedParking includedParking included

Check out the area

Map
171 Kawaha Point Road, Kawaha Point, Rotorua, 3010
  • Popular LocationSkyline Rotorua3 min drive
  • Popular LocationMitai Maori Village4 min drive
  • Popular LocationPolynesian Spa7 min drive
  • AirportRotorua (ROT-Rotorua Regional)25 min drive

Room options

View all photos for Swan King

Swan King

Swan King

Highlights

Deck/patio
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
Free minibar items
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Lake Front

Lake Front

Lake Front

Highlights

Balcony
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
Free minibar items
  • 32 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Swan Family

Swan Family

Swan Family

Highlights

Deck/patio
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
Free minibar items
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 4 Single Beds

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Regal Palms Resort
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The price is AU$251
for 1 night
includes taxes & fees
28 May - 29 May
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About the area

Rotorua

A luxury stay in Rotorua awaits you at Black Swan Lakeside Boutique Hotel. You'll be 2.2 km (1.4 mi) from Skyline Rotorua and 2.4 km (1.5 mi) from Volcanic Hills Winery. Highlights at this beach lodge include 2 hot tubs, a restaurant and an outdoor swimming pool. .The fine-dining restaurant, Black Swan, is open for breakfast and dinner. Enjoy the marina and pool loungers. Additionally, you'll find free WiFi in public areas and a snack bar/deli. Each morning free cooked-to-order breakfast is offered between 8:00 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle. .Within a 15-minute drive of this 5-property class Kawaha Point lodge, attractions include Polynesian Spa and Redwoods Whakarewarewa Forest.
View more Lodges in RotoruaOpens in a new window

What's nearby

  • Skyline Rotorua - 3 min drive
  • Rainbow Springs Kiwi Wildlife Park - 3 min drive
  • Mitai Maori Village - 4 min drive
  • Eat Street - 6 min drive
  • Polynesian Spa - 7 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 21 min drive

Restaurants

  • McDonald's - 4 min drive
  • Burgerfuel - 3 min drive
  • Gold Star Bakery - 5 min drive
  • Wendy’S - 3 min drive
  • Kfc - 3 min drive

About this property

Black Swan Lakeside Boutique Hotel

Elegant beach lodge and 2 hot tubs
Black Swan Lakeside Boutique Hotel offers its guests 2 hot tubs and an outdoor pool. There's a restaurant on site, as well as a snack bar/deli. Free breakfast is available daily. Public spaces have free WiFi.

Event space at this lodge measures 215 square feet (20 square metres) and includes conference space. A library, a terrace, and multilingual staff are also featured at the luxury Black Swan Lakeside Boutique Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this Colonial Rotorua lodge.

  • 1 building
  • 9 guestrooms or units
  • 2 levels
  • 215 sq ft of conference space
  • 20 sq. m of conference space
  • Cooked-to-order breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Dining venue
Black Swan Lakeside Boutique Hotel offers 9 accommodations with fireplaces and DVD players. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets, down duvets and premium bedding. LCD televisions come with digital channels. Espresso makers and free minibar items are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 10 AM
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Black Swan

Things to do

  • 2 spa tubs
  • Bicycle storage
  • Books
  • Helicopter/aeroplane tours
  • Library
  • Outdoor pool

Family friendly

  • DVD player
  • Fenced pool
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Travel cot

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 215 square feet of conference space

Outdoors

  • Garden
  • Marina
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • High-pile carpet in room
  • In-room accessibility
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Thin carpet in public areas

More

  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable drinking straws available
  • Building
  • Colonial architecture
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Electric bike charging
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • Reusable cups
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian-cotton sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • DVD player
  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Local meal delivery service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Fireplace
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 80 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: NZD 100 per vehicle (one-way)
  • Rollaway bed fee: NZD 80 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and Union Pay. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Official New Zealand Rating provided by Qualmark®

Property is also known as

Black Swan Boutique
Black Swan Lakeside Boutique
Black Swan Lakeside Boutique Rotorua
Black Swan Lakeside Lodge Boutique Hotel
Black Swan Lakeside Lodge Boutique Hotel Rotorua
Black Swan Lakeside Boutique Hotel Rotorua
Black Swan Lakeside Boutique Hotel
Black Swan Lakeside Rotorua
Black Swan Lakeside Boutique Hotel Lodge
Black Swan Lakeside Boutique Hotel Rotorua
Black Swan Lakeside Boutique Hotel Lodge Rotorua

Frequently asked questions

What is the cancellation policy at Black Swan Lakeside Boutique Hotel?

Black Swan Lakeside Boutique Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Black Swan Lakeside Boutique Hotel?

As of 14 May 2024, prices found for a 1-night stay for 2 adults at Black Swan Lakeside Boutique Hotel on 27 May 2024 start from AU$362.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Black Swan Lakeside Boutique Hotel?

Yep, Black Swan Lakeside Boutique Hotel has a free self car park.

Does Black Swan Lakeside Boutique Hotel have a pool?

Black Swan Lakeside Boutique Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Black Swan Lakeside Boutique Hotel a romantic place to stay?

Ocean-view dining and couples dining, as well as deep-soaking baths and comfy beds in the guestrooms, help set the scene for a romantic weekend at Black Swan Lakeside Boutique Hotel.

Is Black Swan Lakeside Boutique Hotel family-friendly?

You bet! With amenities like a deli and a picnic area, as well as travel cots in the guestrooms, it's no surprise Black Swan Lakeside Boutique Hotel is a hit with families.

Are there hot tubs in the rooms at Black Swan Lakeside Boutique Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Black Swan Lakeside Boutique Hotel serve breakfast?

You bet, free cooked-to-order breakfast is on offer daily from 8:00 AM to 10 AM.

Is there a free airport shuttle available at Black Swan Lakeside Boutique Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Black Swan Lakeside Boutique Hotel?

Yep, you can grab a meal at Black Swan Lakeside Boutique Hotel's onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Black Swan Lakeside Boutique Hotel?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Black Swan Lakeside Boutique Hotel?

No, pets are not allowed.

Black Swan Lakeside Boutique Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 70 out of 80 reviews" "
Rating 8 - Good. 6 out of 80 reviews" "
Rating 6 - Okay. 4 out of 80 reviews" "
Rating 4 - Poor. 0 out of 80 reviews" "
Rating 2 - Terrible. 0 out of 80 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Black Swan is a beautiful property. We felt very welcomed and at home. We loved our room and all the extra amenities. The breakfast was exceptional! We would definitely stay again and highly recommend.
Stayed 1 night in Feb 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property feels like a private home when you’re in the garden. We watched the sunset and played around in the garden and felt like we had the whole place to ourselves. It has a guest lounge with games and it feels like you could just hang out there for a week and enjoy yourself. We only had 2 nights but made ourselves right at home thanks to the hospitality of Rowena and her associate. Definitely stay at Black Swan!
Stayed 2 nights in Dec 2023

8/10 Good

Valerie, Newburyport

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well appointed and clean. The gardens and settings were lovely. Food was good, but not excellent. Limited options available for drinks.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Beautiful Black Swan!
The Black Swan is a beautiful small boutique hotel. The grounds are gorgeous and the view of the lake is stunning. Rowena and the staff were extremely accommodating and so thoughtful. They treated us like family instead of guests. We had an early tour in the morning and they had our cooked to order breakfast ready an hour before they normally open to allow us to be picked up on time for our tour. We loved our stay and would definitely stay here again! Thank you Rowena! Cheers!
Stayed 2 nights in Nov 2023

10/10 Excellent

Carmen, Gainesville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A n unforgettable experience. Extraordinary attention to detail.
Stayed 2 nights in Nov 2023

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, modern rooms and friendly and attentive staff. Would highly recommend.
Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Beautiful room. Food was great. Excellent staff especially Rowena.
Stayed 2 nights in Oct 2023

10/10 Excellent

Wolfgang

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay. Very posh place to relax. Thank you Rowena (Manager) for taking good care of us!
Stayed 1 night in Oct 2023

8/10 Good

Eliezer

Travelled with partner
Liked: Amenities
Modern charming boutique hotel
Stayed 1 night in Sep 2023