Holiday Inn Rochester NY - Downtown, an IHG Hotel

3.0 star property
Comfortable riverfront hotel near Strong

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Photo gallery for Holiday Inn Rochester NY - Downtown, an IHG Hotel

Exterior
Premium bedding, desk, blackout curtains, iron/ironing board
2 restaurants, breakfast served
Interior
Combined shower/bathtub, free toiletries, hair dryer, towels
Reviews
6.4

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Pet-friendlyPet-friendlyPet-friendly
  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available
  • HousekeepingHousekeepingHousekeeping
  • LaundryLaundryLaundry

Explore the area

Map
70 State St, Rochester, NY, 14614
  • Popular LocationBlue Cross Arena4 min walk
  • Popular LocationRochester Riverside Convention Center5 min walk
  • Popular LocationStrong16 min walk
  • AirportRochester, NY (ROC-Greater Rochester Intl.)10 min drive

Room options

Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

8/10 Very good

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

7.5/10 Good

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

7.6/10 Good

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

7.3/10 Good

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

7.1/10 Good

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

7.2/10 Good

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • 43 sq m
  • Sleeps 2
  • 1 Single Bed

Similar properties

About the area

Rochester

Holiday Inn Rochester NY - Downtown, an IHG Hotel places you in the centre of Rochester, within a short 5-minute stroll of Genesee River and Blue Cross Arena. Highlights at this hotel include 2 restaurants, a bar/lounge and a conference centre. .The restaurant, River Club, is open for breakfast. 15024 square feet (1396 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a gym and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3-property class Downtown Rochester hotel include Strong and University of Rochester.

What's nearby

  • Blue Cross Arena - 4 min walk
  • Rochester Riverside Convention Center - 5 min walk
  • Strong - 16 min walk
  • Eastman School of Music - 17 min walk
  • University of Rochester - 4 min drive

Getting around

  • Rochester Station - 14 min walk
  • Rochester, NY (ROC-Greater Rochester Intl.) - 11 min drive

Restaurants

  • ‪St Paul Proper - ‬9 min walk
  • ‪Fifth Frame Brewing - ‬8 min walk
  • ‪Red White & Brew - ‬3 min walk
  • ‪Reynolds Arcade - ‬3 min walk
  • ‪Galleria Pizza - ‬3 min walk

About this property

Holiday Inn Rochester NY - Downtown, an IHG Hotel

Comfortable riverfront hotel near Strong
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 15024 square feet (1396 square metres) and includes a conference centre. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Rochester NY - Downtown, an IHG Hotel. For a fee, parking is available.

This 3-star Rochester hotel is smoke free.

  • 1 building
  • 217 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Conference rooms
  • 15024 sq ft of conference space
  • 1396 sq. m of conference space
  • Built in 1968
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Gift shop
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Holiday Inn Rochester NY - Downtown, an IHG Hotel offers 217 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Secured, covered parking on site (USD 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 6 to 13.95 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • River Club
  • State Street Bar & Grill

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (15,024 square foot of space)
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Building
  • Built in 1968
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6.00 to 13.95 per person
  • Covered self-parking fee: USD 5 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rochester Plaza
Rochester Plaza Hotel
Holiday Inn Rochester Downtown Hotel
Holiday Inn Rochester Downtown
Holiday Inn Rochester
Holiday Inn Mayo Clinic
Rochester Holiday Inn

Frequently asked questions

What is the cancellation policy at Holiday Inn Rochester NY - Downtown, an IHG Hotel?

Holiday Inn Rochester NY - Downtown, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Holiday Inn Rochester NY - Downtown, an IHG Hotel?

Yep, Holiday Inn Rochester NY - Downtown, an IHG Hotel has a secured covered self car park with in/out privileges for USD 5 per day.

Are there any beaches close to Holiday Inn Rochester NY - Downtown, an IHG Hotel?

The closest beach to Holiday Inn Rochester NY - Downtown, an IHG Hotel is Ontario Beach Park (11.6 km).

What makes Holiday Inn Rochester NY - Downtown, an IHG Hotel a romantic place to stay?

Al fresco dining and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Holiday Inn Rochester NY - Downtown, an IHG Hotel.

Is Holiday Inn Rochester NY - Downtown, an IHG Hotel family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Rochester NY - Downtown, an IHG Hotel is a hit with families.

Does Holiday Inn Rochester NY - Downtown, an IHG Hotel serve breakfast?

Yeah, cooked-to-order brekkie is available on weekdays between 6:30 AM and 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Holiday Inn Rochester NY - Downtown, an IHG Hotel?

No, Holiday Inn Rochester NY - Downtown, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Rochester NY - Downtown, an IHG Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Rochester NY - Downtown, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Holiday Inn Rochester NY - Downtown, an IHG Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 226 out of 1001 reviews" "
Rating 8 - Good. 273 out of 1001 reviews" "
Rating 6 - Okay. 165 out of 1001 reviews" "
Rating 4 - Poor. 139 out of 1001 reviews" "
Rating 2 - Terrible. 198 out of 1001 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Keith

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
No air conditioning heater only and it blows out at 90° could not sleep room was always 85 or above
Stayed 3 nights in Mar 2024

2/10 Terrible

John

Disliked: Property conditions & facilities, room comfort
Hammering & renovation noise in AM; Unacceptable!
Beware: Hotel is under renovation, and nobody seems to be on top of anything. We got back to our room after midnight. A sign on the front door said that it is locked after hours and to use the side door instead. A sign on the side door said that THAT door is locked after hours and to use the front door. The back door wouldn't take my keycard. Eventually a night manager (?) saw us and let us in through the side door, which he said is the door that should be used right now. He seemed unaware that the two entrances had signs providing conflicting information. The bedside outlets provided only very loose connections. I sleep with a medical device, which had trouble staying in the outlet until I propped up the plug to hold it the socket. Worst of all though: we were woken up early in the morning by the sounds of constant hammering and other construction noises! I know the place is undergoing renovations and I would otherwise be able to let the first two things slide, but this completely tears it! We ended up leaving before checkout time because we couldn't get back to sleep. The front desk clerk as we were checking out seemed surprised that they were doing work that early, saying that they weren't supposed to be doing that until after 11AM (Checkout time). Avoid!
Stayed 1 night in Mar 2024

6/10 Okay

William

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great but unfortunately expedia messed up my booking and there was no room reserved for me
Stayed 1 night in Feb 2024

2/10 Terrible

jonathan

Disliked: Cleanliness, property conditions & facilities, room comfort
Huge Disappointment
Stayed here two years ago and it was cheap and cheerful. This time it was awful. Only one elevator worked. There was mold throughout the shower, rooms on our floor had no door handles and it didn't matter what time of day someone was always smoking pot at the entrance. I was later told that it's also a refugee hotel which makes sense as the place was completely worn out. No complaint about refugees but having to share The only elevator with numerous kids, toys and garbage isnt really my thing I would never go back.
Stayed 2 nights in Feb 2024

8/10 Good

Benjamin J

Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel is under construction (remodeling) so there is a lot of random stuff in the hallways, but otherwise the room was completely comfortable The one concern on our room was that the lock was not very reliable. Sometimes our keys worked and other times they did not, this was a little frustrating but not too big of a deal.
Stayed 3 nights in Jan 2024

2/10 Terrible

Tyrus, Brooklyn

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
They need to get the heating situation under control
Stayed 1 night in Jan 2024

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall stay was extraordinary. Just needed time away to myself to relax and get comfortable.
Stayed 1 night in Jan 2024

2/10 Terrible

Denis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Apparently, the hotel had been closed for some time when I showed up and no one informed me about it. Ruined my new year’s eve plans!
Stayed 1 night in Dec 2022

2/10 Terrible

Monique

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023