Save

Best Western Premier Richmond City Gateway

3.0 star property
Richmond hotel in North Chesterfield with fitness centre and 24-hour business centre

Choose dates to view prices

Photo gallery for Best Western Premier Richmond City Gateway

Lobby
Seasonal outdoor pool, pool umbrellas, pool loungers
Exterior
Premium bedding, down duvets, pillow-top beds, in-room safe
Lobby
Reviews
7.8

Good

Popular amenities

  • PoolPoolPool
  • BarBarBar
  • Breakfast availableBreakfast availableBreakfast available
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk
  • Parking includedParking includedParking included

Explore the area

Map
4303 Commerce Road, Richmond, VA, 23234
  • Popular LocationVirginia Commonwealth University8 min drive
  • Popular LocationGreater Richmond Convention Center10 min drive
  • Popular LocationBroad Street11 min drive
  • AirportRichmond, VA (RIC-Richmond Intl.)15 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Pillow-top bed
Down duvet
Premium bedding
Blackout curtains
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Smart TV
Pillow-top bed
Sofa bed
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Smart TV
Pillow-top bed
Sofa bed
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Pillow-top bed
Down duvet
Premium bedding
Blackout curtains
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Pillow-top bed
Down duvet
Premium bedding
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Pillow-top bed
Down duvet
Premium bedding
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Pillow-top bed
Down duvet
Premium bedding
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Smart TV
Pillow-top bed
Sofa bed
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Best Western Plus Richmond Airport Hotel
Pool
Breakfast included
Free airport shuttle
Pet-friendly
3.9 out of 5, Good, (1009)
The price is AU$197
for 1 night
includes taxes & fees
15 June - 16 June
Best Western Plus Richmond Airport Hotel

About the area

Richmond

At Best Western Premier Richmond City Gateway, you'll be 10.3 km (6.4 mi) from Virginia Commonwealth University and 10.8 km (6.7 mi) from Greater Richmond Convention Center. Highlights at this hotel include in-room free WiFi, free high-speed Internet and Smart TVs. .The restaurant, The Victor Bar & Grill, serves American cuisine and is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, seasonal outdoor swimming pool and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and a coffee shop/cafe. Cooked-to-order breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Attractions within a 20-minute drive of this North Chesterfield hotel include Broad Street and Richmond International Raceway.

What's nearby

  • James River - 2 min drive
  • Virginia Commonwealth University - 8 min drive
  • Greater Richmond Convention Center - 10 min drive
  • Broad Street - 11 min drive
  • Maymont Park - 13 min drive

Getting around

  • Richmond Main Street Station - 9 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 16 min drive

Restaurants

  • Bojangles' Famous Chicken 'n Biscuits - 6 min drive
  • McDonald's - 3 min walk
  • Mr Submarine - 3 min drive
  • Viva Mexico Restaurant - 6 min drive
  • Wendy's - 6 min drive

About this property

Best Western Premier Richmond City Gateway

Richmond hotel in North Chesterfield with fitness centre and 24-hour business centre
Best Western Premier Richmond City Gateway offers its guests a fitness centre and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 3778 square feet (351 square metres) and includes conference space. Best Western Premier Richmond City Gateway also features a vending machine, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This Richmond hotel is smoke free.

  • 167 guestrooms or units
  • 4 levels
  • Conference rooms
  • 3778 sq ft of conference space
  • 351 sq. m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Corner/local shop
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Best Western Premier Richmond City Gateway offers 167 accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 50-inch Smart televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 to 25 for adults and USD 8 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Victor Bar & Grill

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • 24-hour business centre
  • 3,778 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 29 August to 30 May:
  • Swimming pool
The following facilities are closed for Christmas Eve, Christmas Day, New Year's Eve and New Year's Day:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 for adults and USD 8 to 15 for children
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open on 20 June and close on 25 August.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Bells
Holiday Inn Bells Hotel
Holiday Inn Bells Hotel Richmond South Road
Holiday Inn Richmond South City Gateway Hotel
Holiday Inn Richmond South-Bells Road Hotel Richmond
Holiday Inn Richmond South Bells Road Hotel
Holiday Inn Bells Road Hotel
Holiday Inn Bells Road
Holiday Inn Richmond South City Gateway
Premier Richmond City Gateway
Holiday Inn Richmond South City Gateway
Best Western Premier Richmond City Gateway Hotel
Best Western Premier Richmond City Gateway Richmond
Best Western Premier Richmond City Gateway Hotel Richmond

Frequently asked questions

Is parking available at Best Western Premier Richmond City Gateway?

Yep, Best Western Premier Richmond City Gateway has a free self car park, free extended parking and free RV/bus/truck parking.

How much does it cost to stay at Best Western Premier Richmond City Gateway?

As of 1 June 2024, prices found for a 1-night stay for 2 adults at Best Western Premier Richmond City Gateway on 5 June 2024 start from AU$182.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Premier Richmond City Gateway have a pool?

Best Western Premier Richmond City Gateway has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open from June 20 to August 25.

What makes Best Western Premier Richmond City Gateway a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Best Western Premier Richmond City Gateway.

Does Best Western Premier Richmond City Gateway serve breakfast?

Yeah, our guests give high marks to the cooked-to-order breakfast here! Served daily from 7:00 AM to 10:00 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Best Western Premier Richmond City Gateway?

No, Best Western Premier Richmond City Gateway does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Premier Richmond City Gateway?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone? The bar/lounge is closed on Christmas Eve, Christmas Day, New Year's Eve and New Year's Day.

What time are check-in & check-out at Best Western Premier Richmond City Gateway?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Premier Richmond City Gateway?

No, only service animals are allowed.

Best Western Premier Richmond City Gateway Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 416 out of 908 reviews" "
Rating 8 - Good. 206 out of 908 reviews" "
Rating 6 - Okay. 120 out of 908 reviews" "
Rating 4 - Poor. 74 out of 908 reviews" "
Rating 2 - Terrible. 92 out of 908 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff! Prince at the front desk was great!
Stayed 2 nights in Feb 2024

4/10 Poor

Ansalene

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel needs updating. Lots of rust in bathroom and dingy linens.
Stayed 1 night in Feb 2024

8/10 Good

Siarhei

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean place for the price. Area is so so. I would set more stars if air conditioning was not so noisy.
Stayed 1 night in Feb 2024

8/10 Good

Tamara

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Ibironke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Nala

Disliked: Cleanliness, property conditions & facilities
The shower was dirty and the shower flooded after use. The entire bathroom floor was covered in a puddle of water after one shower usage. The hotel microwave was old and the room wasn’t cleaned properly beforehand. We found an old blunt in the couch seat.

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Howard

Liked: Staff & service, amenities, property conditions & facilities
The area was very dull no life.
Stayed 2 nights in Feb 2024

8/10 Good

Herbert

Stayed 2 nights in Feb 2024

8/10 Good

José

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 1 night in Feb 2024