Viva Heavens by Wyndham, A Trademark All Inclusive

4.0 star property
Beach spa retreat, walking distance from Playa Dorada Golf Course

Choose dates to view prices

Photo gallery for Viva Heavens by Wyndham, A Trademark All Inclusive

On the beach, white sand, sun-loungers, beach umbrellas
5 restaurants, breakfast, lunch, dinner served; international cuisine
Minibar, in-room safe, individually decorated, individually furnished
5 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby sitting area
Reviews
7.4

Good

Popular amenities

  • All-inclusive
  • Spa
  • PoolPoolPool
  • BarBarBar
  • Hot tubHot tubHot tub
  • Parking includedParking includedParking included

Explore the area

Map
Playa Dorada Complex, Puerto Plata, 570000
  • Popular LocationPlaya Dorada Golf Course1 min walk
  • Popular LocationPlaya Dorada7 min walk
  • Popular LocationEmbassy of the United States Dominican Republic7 min drive

Room options

Amnesia 1 king size bed, non-smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • 48.50 sq m
  • Sleeps 2
  • 1 King Bed

Nirvana 1 king size bed, handicapped accessible, non-smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • 38.50 sq m
  • Sleeps 2
  • 1 King Bed

Nirvana 1 king size bed, non-smoking.

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • 38.50 sq m
  • Sleeps 2
  • 1 King Bed

Nirvana 2 queen size beds, non-smoking.

8.8/10 Excellent

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • 38.50 sq m
  • Sleeps 4
  • 2 Queen Beds

All Together Several beds, non-smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • 48.50 sq m
  • Sleeps 5
  • 1 King Bed and 3 Single Beds

Amnesia 2 queen size beds, non-smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • 48.50 sq m
  • Sleeps 4
  • 2 Queen Beds

Bliss 1 king size bed, non-smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • 20.50 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Puerto Plata

An all-inclusive stay in Puerto Plata awaits you at Viva Heavens by Wyndham, A Trademark All Inclusive. You'll be steps from Playa Dorada Golf Course and 4.2 km (2.6 mi) from Lorilar Ranch. Highlights at this beachfront resort include 5 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include massages, body wraps and body scrubs along with access to the sauna and hot tub. The buffet restaurant, V Kitchen, serves international cuisine and is open for breakfast, lunch and dinner. At the resort's own lounge bar or beach bar, you can enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and outdoor tennis court. Other amenities include free Wi-Fi in public areas, a hot tub and a coffee shop/cafe. There's also free self parking, along with the convenience of car rentals on site. .With a stay at this 4-property class Playa Dorada resort, you'll be 6.8 km (4.3 mi) from Amber Museum.

What's nearby

  • Playa Dorada Golf Course - 1 min walk
  • Playa Dorada - 7 min walk
  • Embassy of the United States Dominican Republic - 7 min drive
  • Malecón De Puerto Plata - 8 min drive
  • Puerto Plata Cable Car - 9 min drive

Getting around

  • Puerto Plata (POP-Gregorio Luperon Intl.) - 25 min drive

Restaurants

  • El Mercado Restaurant - 3 min drive
  • Gran Ventana Beach Bar - 5 min walk
  • Le Petit Francois - 3 min drive
  • Bohemios Likor Store - 5 min drive
  • La Carihuela - 6 min drive

About this property

Viva Heavens by Wyndham, A Trademark All Inclusive

Beach spa retreat, walking distance from Playa Dorada Golf Course
Viva Heavens by Wyndham, A Trademark All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Viva Heavens by Wyndham, A Trademark All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as surfing/body boarding and snorkelling.

There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. WiFi is free in public spaces. This all-inclusive resort also offers an outdoor pool, outdoor tennis courts and a hot tub. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Puerto Plata resort.

  • 180 guestrooms or units
  • 3 levels
  • 5 dining venues
  • Built in 2015
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Viva Heavens by Wyndham, A Trademark All Inclusive offers 180 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels.

Bathrooms include a shower, dressing gowns, slippers and hairdryers. This Puerto Plata resort provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 5 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blend
  • Puebla 222
  • Rosmarino
  • Sofrito
  • V Kitchen

Things to do

  • 18 holes of golf
  • Archery
  • Beach volleyball
  • Beach yoga
  • Boat tours
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Pilates classes
  • Rowing/canoeing
  • Sailing
  • Shopping
  • Snorkelling
  • Spa tub
  • Surfing/bodyboarding
  • Windsurfing

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 2015
  • Designated smoking areas
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests at this property also have access to the resort facilities of neighbouring property Viva Tangerine By Wyndham.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Viva Heavens by Wyndham, A Trademark All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Pool access available from 6:00 AM to 7:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Frequently asked questions

What is the cancellation policy at Viva Heavens by Wyndham, A Trademark All Inclusive?

Viva Heavens by Wyndham, A Trademark All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Viva Heavens by Wyndham, A Trademark All Inclusive?

As of 6 June 2024, prices found for a 1-night stay for 2 adults at Viva Heavens by Wyndham, A Trademark All Inclusive on 7 June 2024 start from AU$398.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Viva Heavens by Wyndham, A Trademark All Inclusive?

Yep, Viva Heavens by Wyndham, A Trademark All Inclusive has a free self car park.

Are there any beaches close to Viva Heavens by Wyndham, A Trademark All Inclusive?

Yep, Viva Heavens by Wyndham, A Trademark All Inclusive is a short 7-minute walk from Playa Dorada. Fun beach activities include yoga, volleyball and snorkelling. You can also find motor boats and boat tours.

Is there a spa on site at Viva Heavens by Wyndham, A Trademark All Inclusive?

Yep, there is an onsite spa at Viva Heavens by Wyndham, A Trademark All Inclusive. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Viva Heavens by Wyndham, A Trademark All Inclusive have a pool?

Viva Heavens by Wyndham, A Trademark All Inclusive has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 6:00 AM to 7:00 PM.

What luxury perks are available at Viva Heavens by Wyndham, A Trademark All Inclusive?

Viva Heavens by Wyndham, A Trademark All Inclusive features a full-service spa, an outdoor pool and free pool cabanas.

Is Viva Heavens by Wyndham, A Trademark All Inclusive family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Viva Heavens by Wyndham, A Trademark All Inclusive is a hit with families.

Is there a free airport shuttle available at Viva Heavens by Wyndham, A Trademark All Inclusive?

No, Viva Heavens by Wyndham, A Trademark All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Viva Heavens by Wyndham, A Trademark All Inclusive?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Viva Heavens by Wyndham, A Trademark All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Viva Heavens by Wyndham, A Trademark All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Viva Heavens by Wyndham, A Trademark All Inclusive?

There is a golf course next to Viva Heavens by Wyndham, A Trademark All Inclusive.

Viva Heavens by Wyndham, A Trademark All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 232 out of 692 reviews" "
Rating 8 - Good. 213 out of 692 reviews" "
Rating 6 - Okay. 117 out of 692 reviews" "
Rating 4 - Poor. 60 out of 692 reviews" "
Rating 2 - Terrible. 70 out of 692 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities
nice
Stayed 3 nights in Mar 2024

10/10 Excellent

Annalyne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

6/10 Okay

Arislenia

Liked: Cleanliness, staff & service
The hotel was clean and the staff was very nice. The facility was small and the food did not have much variety. I was expecting to see some Dominican dishes in the buffet but I did not have such luck.
Stayed 3 nights in Feb 2024

6/10 Okay

lashana

Travelled with group
Liked: Cleanliness, staff & service
The staff was amazing and very friendly. I would give this resort a 3/10 the WiFi was horrible, no elevator , same food on the beach everyday . The food was regular not that flavorful. This resort is for a very much older crowd and it’s very quiet not a lot of activities going on at the resort

8/10 Good

Kastery

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had no issues at all, stayed 4 days with Friends, loved the Foam party at 4pm at the pool, that was a great touch, friendly staff, buffet had a variation of food, beach was Amazing! Overall a good hotel to stay!
Stayed 3 nights in Mar 2024

8/10 Good

Adam, POUGHKEEPSIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
15-20 min from airport. Clean and comfortable. Safe, hair dryer, coffee maker, frig, A.C., hot water worked well. Wi-Fi spotty. Beds/loungers with umbrellas at pool. Towels readily available. Beach, 4-5 min walk. Chairs available any time. Catamaran/kayak/paddle board included. Bring insulated cup for drinks to limit visits to the bar. \ (4) restaurants open every other day. Use Viva App to reserve. Service at restaurants was good. Men not required to wear long pants/slacks for entry, shorts allowed. Service at the buffet was not good. Food however was excellent and varied daily. Coffee shop located left of the buffet that offers pastries and made to order coffee. Nightly shows by the pool. Club, billiards room, and stage area on the 2nd floor. Small gym with free weights and (2) treadmills. Resort provided a great vacation for the price paid.
Stayed 6 nights in Feb 2024

2/10 Terrible

Janet

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

bianca

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Feb 2024

8/10 Good

Susan M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the walk to the ocean, except for the part of it that smelled of stagnant water. I was very disappointed that the hot tub didn't work, and that even though it said Adults only, children were there. I was also woken up before dawn several mornings as workers went by my window moving their big carts that are very noisy. The problem could be solved by getting rubber wheels for the carts! I was surprised that the seaweed wasn't raked off the beach regularly. The amount of plastic waste in the seaweed shocked and saddened me. That is not the fault of the Resort. It is the tragic result of how little we value this planet, and the ocean spits it back on the shore.
Stayed 9 nights in Feb 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024