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The Reef Playacar Beach Resort & Spa - Optional All Inclusive

3.5 star property
Resort with private beach and full-service spa

Choose dates to view prices

Photo gallery for The Reef Playacar Beach Resort & Spa - Optional All Inclusive

Outdoor pool, pool umbrellas, pool loungers
Front of property
View from room
Restaurant
Sauna, body treatments, hot stone massages, deep-tissue massages
Reviews
8.0

Very good

Popular amenities

  • Spa
  • Pool
  • On private beach
  • LaundryLaundryLaundry
  • All-inclusiveAll-inclusiveAll-inclusive
  • RestaurantRestaurantRestaurant

Explore the area

Map
Ave. Xaman-Ha, Retorno Sayil S/N Fracc. Playacar, Playa del Carmen, QROO, 77710
  • Popular LocationQuinta Avenida19 min walk
  • Popular LocationPlaya del Carmen Maritime Terminal19 min walk
  • Popular LocationPlayacar Golf Club1 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive

Room options

View all photos for Premium Room, 2 Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, 2 Double Beds

7.5/10 Good

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Free minibar items
LED TV
Ceiling fan
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LED TV
Ceiling fan
Blackout curtains
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 King Bed

10/10 Exceptional

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LED TV
Ceiling fan
Blackout curtains
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 2 Double Beds

7.4/10 Good

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Ceiling fan
Blackout curtains
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Playa del Carmen

A family-friendly stay in Playa del Carmen awaits you at The Reef Playacar Beach Resort & Spa - Optional All Inclusive. Within a 20-minute stroll, you'll find popular places like Quinta Avenida and Playa del Carmen Maritime Terminal. Highlights at this beachfront resort include 3 restaurants, a full-service spa and a private beach. .A relaxing visit to Ome can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and reflexology. At the resort's own lounge bar or beach bar, you can enjoy a drink. Enjoy the outdoor swimming pool, marina, free kids' club and gym. 5167 square feet (480 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. There's also free self parking, along with the convenience of car rentals on site. .Attractions within a 10-minute drive of this 3.5-property class Playacar resort include Playa del Carmen Main Beach and Playacar Golf Club.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Quinta Avenida - 19 min walk
  • Playa del Carmen Maritime Terminal - 19 min walk
  • Playacar Golf Club - 1 min drive
  • Playa del Carmen Main Beach - 8 min drive
  • Xcaret Eco Theme Park - 15 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • Starbucks - 9 min walk
  • Restaurante Miramare - 14 min walk
  • La Barra Artesanal - 8 min walk
  • RIU Lupita Resort - 7 min drive
  • Occidental Allegro - 5 min walk

About this property

The Reef Playacar Beach Resort & Spa - Optional All Inclusive

Resort with private beach and full-service spa
Some rates at The Reef Playacar Beach Resort & Spa - Optional All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At The Reef Playacar Beach Resort & Spa - Optional All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as surfing/body boarding and snorkelling.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a complimentary children's club, an outdoor pool and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Playa del Carmen resort.

  • 198 guestrooms or units
  • 3 levels
  • 18 buildings
  • 3 dining venues
  • 5167 sq ft of conference space
  • 480 sq. m of conference space
  • Built in 1998
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
The Reef Playacar Beach Resort & Spa - Optional All Inclusive offers 198 accommodations with a safe and a hairdryer. Rooms open to balconies. 32-inch LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Playa del Carmen resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Ome has 3 treatment rooms. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Botticelli
  • Chula Vista
  • Terraza Grill

Things to do

  • 18 holes of golf
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Foosball table
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Parasailing
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkelling
  • Surfing/bodyboarding
  • Tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,167 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • No lift

More

  • 18 buildings
  • 3 floors
  • Built in 1998
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Refrigerator

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Reef Playacar Beach Resort & Spa - Optional All Inclusive

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.9 per accommodation, per night
  • Destination fee: USD 2.10 per accommodation, per night.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Reef Playacar All Inclusive Beach Resort
Reef Playacar Beach
Reef Playacar Beach Resort
Reef Playacar All Inclusive Beach Resort Playa del Carmen
Reef Playacar Beach Playa del Carmen
Reef Playacar All Inclusive Beach
Reef car Inclusive Resort

Frequently asked questions

What is the cancellation policy at The Reef Playacar Beach Resort & Spa - Optional All Inclusive?

The Reef Playacar Beach Resort & Spa - Optional All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Reef Playacar Beach Resort & Spa - Optional All Inclusive?

As of 27 May 2024, prices found for a 1-night stay for 2 adults at The Reef Playacar Beach Resort & Spa - Optional All Inclusive on 29 May 2024 start from AU$291.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Reef Playacar Beach Resort & Spa - Optional All Inclusive?

Yep, The Reef Playacar Beach Resort & Spa - Optional All Inclusive has a free self car park.

Are there any beaches close to The Reef Playacar Beach Resort & Spa - Optional All Inclusive?

The closest beach to The Reef Playacar Beach Resort & Spa - Optional All Inclusive is Playa del Carmen Main Beach (2.5 km).

Is there a spa on site at The Reef Playacar Beach Resort & Spa - Optional All Inclusive?

Yep, Ome is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does The Reef Playacar Beach Resort & Spa - Optional All Inclusive have a pool?

The Reef Playacar Beach Resort & Spa - Optional All Inclusive has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at The Reef Playacar Beach Resort & Spa - Optional All Inclusive?

The Reef Playacar Beach Resort & Spa - Optional All Inclusive features a private beach, a full-service spa and an outdoor pool.

What makes The Reef Playacar Beach Resort & Spa - Optional All Inclusive a romantic place to stay?

A private beach and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at The Reef Playacar Beach Resort & Spa - Optional All Inclusive.

Is The Reef Playacar Beach Resort & Spa - Optional All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that The Reef Playacar Beach Resort & Spa - Optional All Inclusive is a hit with families.

Is there a free airport shuttle available at The Reef Playacar Beach Resort & Spa - Optional All Inclusive?

No, The Reef Playacar Beach Resort & Spa - Optional All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at The Reef Playacar Beach Resort & Spa - Optional All Inclusive?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Reef Playacar Beach Resort & Spa - Optional All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Reef Playacar Beach Resort & Spa - Optional All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at The Reef Playacar Beach Resort & Spa - Optional All Inclusive?

There is a golf course next to The Reef Playacar Beach Resort & Spa - Optional All Inclusive.

The Reef Playacar Beach Resort & Spa - Optional All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 426 out of 1010 reviews" "
Rating 8 - Good. 307 out of 1010 reviews" "
Rating 6 - Okay. 143 out of 1010 reviews" "
Rating 4 - Poor. 76 out of 1010 reviews" "
Rating 2 - Terrible. 58 out of 1010 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Marc-André

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The main issue is the quality of the buffet...very limited choice, not even a real salad bar...meaning...often there were no actual lettuce at all. The morning didnt have a variety of fruit...only watermelon and cantaloup. You expect good fruit choices in the morning. All other meals were passable at best, not much variety or healthy choices. Can you imagine not having Taco on any day ? The hotel is nice, it's sad that the food brings it down for no valid reasons. We know buffer are never "wow" but there is a minimum that would have been easy to do.
Stayed 6 nights in Feb 2024

10/10 Excellent

Zvonko

Stayed 7 nights in Feb 2024

10/10 Excellent

Zeiad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 3 nights in Feb 2024

10/10 Excellent

Karl, Huntersville

Liked: Cleanliness, staff & service, property conditions & facilities
The beautiful rainforest look and feel of the property was amazing. Very friendly and professional staff. We had a great time and we for sure will return.!
Stayed 5 nights in Feb 2024

8/10 Good

Candis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The small, separate villas make it feel more like a village than a hotel. The property is beautiful. There were longer lines for meals than I remember in the past. Co-ordinating the resetting of tables and the service of coffee in the buffet dining hall sometimes went awry. The staff were wonderful throughout the complex. A couple of grumpy bartenders but otherwise very pleasant. Special commendation to the Señora who cooked out eggs most of the week and to our chambermaid in Villa #14! I was also delighted that they still have a small catamaran for guests to sail.
Stayed 11 nights in Feb 2024

10/10 Excellent

Francisco

Stayed 1 night in Feb 2024

8/10 Good

david

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This resort has good staff for the most part . The staff in the Nico restaurant was rude and unprofessional. The food in the buffet was poor . Breakfast was the only good meal we had there . The room was nice 2 out of 4 days there was no hot water for shower . Overall it’s a nice property beach access was perfect . That was the most important thing for us .
Stayed 4 nights in Feb 2024

8/10 Good

Sepideh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach, the food was not great but it was okay. The resort was very family friendly.
Stayed 6 nights in Feb 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the foliage inside the resort was nice
Stayed 7 nights in Feb 2024

6/10 Okay

Jaime

Travelled with family and small children
Liked: Staff & service
I had a nice time, I loved the beach and I specifically chose this hotel because of beach and price. I would not stay here again though. Card to get into the room kept deactivating, water was cold and had to be fixed on first day. Sewage smell in the bathroom. And what most did it for me to not come back here was the food. I am not picky at all but wow was the food terrible. Only good thing was the omelette and fruit in the morning. Also, on the first day we were given a “great offer” to go to its sister hotel for a free breakfast .. of course I know nothing is “free” but we figured might as well… fortunately a nice guy overheard and found us a little later to tell us that the free breakfast would be followed by hours of trying to sell us something… considering we had two little kids with us, we felt it was inconsiderate to even attempt to get us to give up hours of our time. My vacation was amazing, but I’m sure staying somewhere else will make it even more amazing next time.