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The Fives Downtown Hotel & Residences, Curio Collection by Hilton

4.5 star property
Luxury spa hotel, walk to Quinta Avenida

Choose dates to view prices

Photo gallery for The Fives Downtown Hotel & Residences, Curio Collection by Hilton

Outdoor pool, pool umbrellas, pool loungers
Exterior
Premium Penthouse, 2 Bedrooms | View from room
Meeting facility
Outdoor pool, pool umbrellas, pool loungers
Reviews
8.8

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Avenida 10 Calle 2, Playa del Carmen, QROO, 77710
  • Popular LocationQuinta Avenida1 min walk
  • Popular LocationQuinta Alegría Shopping Mall10 min walk
  • Popular LocationMamitas Beach16 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive

Room options

View all photos for Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed)

Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed) | Living area

Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed)

Highlights

Soundproofed
Individually decorated
Private hot tub
Air conditioning
Fridge
Dining table
Flat-screen TV
Premium bedding
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Penthouse, 2 Bedrooms

Premium Penthouse, 2 Bedrooms

Premium Penthouse, 2 Bedrooms

Highlights

Soundproofed
Individually decorated
Private pool
Air conditioning
Fridge
Dining table
Flat-screen TV
Premium bedding
  • Sea view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed)

Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed) | Living area

Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed)

10/10 Exceptional

Highlights

Soundproofed
Individually decorated
Air conditioning
Fridge
Dining table
Flat-screen TV
Premium bedding
Sofa bed
  • 99 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

8.8/10 Excellent

Highlights

Soundproofed
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Partial Ocean View

Suite, 1 Bedroom, Partial Ocean View | View from room

Suite, 1 Bedroom, Partial Ocean View

Highlights

Soundproofed
Individually decorated
Air conditioning
Fridge
Dining table
Flat-screen TV
Premium bedding
Separate bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Mezzanine Residence)

Suite, 1 King Bed (Mezzanine Residence)

Suite, 1 King Bed (Mezzanine Residence)

Highlights

Soundproofed
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
  • 90 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Terrace (1 King Bed)

Suite, 1 Bedroom, Terrace (1 King Bed) | Living area

Suite, 1 Bedroom, Terrace (1 King Bed)

9/10 Wonderful

Highlights

Terrace
Soundproofed
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Courtyard View

Superior Room, 1 King Bed, Courtyard View

Superior Room, 1 King Bed, Courtyard View

8.3/10 Very good

Highlights

Soundproofed
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, City View (Residence with 1 King/2 Queen)

Suite, City View (Residence with 1 King/2 Queen)

Suite, City View (Residence with 1 King/2 Queen)

Highlights

Soundproofed
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Hot Tub, Partial Ocean View (2 Queen Beds & 1 King Bed)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 2 Bedrooms, Hot Tub, Partial Ocean View (2 Queen Beds & 1 King Bed)

10/10 Exceptional

Highlights

Soundproofed
Individually decorated
Private hot tub
Air conditioning
Fridge
Dining table
Flat-screen TV
Premium bedding
  • 96 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Courtyard View

Deluxe Room, 1 King Bed, Courtyard View | Living area

Deluxe Room, 1 King Bed, Courtyard View

9/10 Excellent

Highlights

Soundproofed
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Courtyard View

Highlights

Soundproofed
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite With Street View

Premium bedding, minibar, in-room safe, individually decorated

Suite With Street View

  • Sleeps 8
  • 2 Single Sofa Beds, 1 King Bed and 2 Queen Beds

View all photos for Suite With Partial Sea View

Premium bedding, minibar, in-room safe, individually decorated

Suite With Partial Sea View

  • Partial sea view
  • Sleeps 6
  • 1 Double Sofa Bed, 1 King Bed and 2 Queen Beds

View all photos for Suite With Garden View

Premium bedding, minibar, in-room safe, individually decorated

Suite With Garden View

  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite With Street View

Premium bedding, minibar, in-room safe, individually decorated

Suite With Street View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Room Deluxe

Premium bedding, minibar, in-room safe, individually decorated

Room Deluxe

10/10 Exceptional
  • Sleeps 2
  • 1 King Bed

View all photos for Suite With Partial Sea View

Living room

Suite With Partial Sea View

  • Partial sea view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Double Suite Classic

Premium bedding, minibar, in-room safe, individually decorated

Double Suite Classic

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

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About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at The Fives Downtown Hotel & Residences, Curio Collection by Hilton. Within just a 10-minute stroll, you'll find Quinta Avenida and Central Square. Highlights at this hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A relaxing visit to Vassa Spa can include deep-tissue massages, hot stone massages and mani/pedis along with access to the hot springs/mineral springs and mud bath. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the 24-hour gym, sauna and pool loungers as well as access to bike hire. Business amenities include a meeting room and a business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning cooked-to-order breakfast is served between 6:00 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 4.5-property class Downtown Playa del Carmen hotel include Quinta Alegría Shopping Mall and Mamitas Beach.

What's nearby

  • Quinta Avenida - 1 min walk
  • Playa del Carmen Main Beach - 3 min walk
  • Central Square - 7 min walk
  • Quinta Alegría Shopping Mall - 10 min walk
  • Mamitas Beach - 16 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • Fives Rooftop - 1 min walk
  • Karen's Restaurant - 2 min walk
  • Pollos el Pechugon - 1 min walk
  • Las Hijas de la Tostada - 2 min walk
  • Marley Coffee - 1 min walk

About this property

The Fives Downtown Hotel & Residences, Curio Collection by Hilton

Luxury spa hotel, walk to Quinta Avenida
Some rates at The Fives Downtown Hotel & Residences, Curio Collection by Hilton are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

The Fives Downtown Hotel & Residences, Curio Collection by Hilton offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. A 24-hour fitness centre, a rooftop terrace, and spa services are also featured at the luxury The Fives Downtown Hotel & Residences, Curio Collection by Hilton. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Playa del Carmen hotel is smoke free.

  • 133 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Built in 2017
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Swim-up bar
The Fives Downtown Hotel & Residences, Curio Collection by Hilton offers 133 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Playa del Carmen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on a daily basis.

Vassa Spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 15 per night)
  • Valet parking on site (USD 15 per night)
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:30 AM for a fee: USD 22 for adults and USD 12 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Handrails in stairways
  • In-room accessibility
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 4 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 22 lb per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.97 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 22 for adults and from USD 12 for children
  • Self-parking fee: USD 15 per night
  • Valet parking fee: USD 15.00 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Contactless check-out is available.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fives Downtown Hotel Curio Collection Hilton Playa del Carmen
Fives Downtown Hotel Curio Collection Hilton
Fives Downtown Curio Collection Hilton Playa del Carmen
Fives Downtown Curio Collection Hilton
Fives Downtown Hotel Curio Collection Hilton Playa del Carmen
Fives Downtown Hotel Curio Collection Hilton
Fives Downtown Curio Collection Hilton Playa del Carmen
Fives Downtown Curio Collection Hilton
The Fives Downtown Hotel Residences Curio Collection by Hilton
Fives Curio Collection Hilton

Frequently asked questions

What is the cancellation policy at The Fives Downtown Hotel & Residences, Curio Collection by Hilton?

The Fives Downtown Hotel & Residences, Curio Collection by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Fives Downtown Hotel & Residences, Curio Collection by Hilton?

As of 23 May 2024, prices found for a 1-night stay for 2 adults at The Fives Downtown Hotel & Residences, Curio Collection by Hilton on 16 June 2024 start from AU$198.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Fives Downtown Hotel & Residences, Curio Collection by Hilton?

Yep, The Fives Downtown Hotel & Residences, Curio Collection by Hilton has a self car park for USD 15 per night. Onsite parking is limited.

Are there any beaches close to The Fives Downtown Hotel & Residences, Curio Collection by Hilton?

Yep, The Fives Downtown Hotel & Residences, Curio Collection by Hilton is a short 3-minute walk from Playa del Carmen Main Beach.

Is there a spa on site at The Fives Downtown Hotel & Residences, Curio Collection by Hilton?

Yep, Vassa Spa is available for guests. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as Thai massages.

Does The Fives Downtown Hotel & Residences, Curio Collection by Hilton have a pool?

The Fives Downtown Hotel & Residences, Curio Collection by Hilton has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at The Fives Downtown Hotel & Residences, Curio Collection by Hilton?

The Fives Downtown Hotel & Residences, Curio Collection by Hilton features a full-service spa, an outdoor pool and 2 restaurants.

What makes The Fives Downtown Hotel & Residences, Curio Collection by Hilton a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Fives Downtown Hotel & Residences, Curio Collection by Hilton.

Does The Fives Downtown Hotel & Residences, Curio Collection by Hilton serve breakfast?

Yep, cooked-to-order breakfast is available daily between 6:00 AM and 11:30 AM.

Is there a free airport shuttle available at The Fives Downtown Hotel & Residences, Curio Collection by Hilton?

No, The Fives Downtown Hotel & Residences, Curio Collection by Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at The Fives Downtown Hotel & Residences, Curio Collection by Hilton?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Fives Downtown Hotel & Residences, Curio Collection by Hilton?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Fives Downtown Hotel & Residences, Curio Collection by Hilton?

Dogs are welcome at The Fives Downtown Hotel & Residences, Curio Collection by Hilton, with food and water bowls on offer. Just so you know, there's a weight limit of up to 10 kg per pet.

The Fives Downtown Hotel & Residences, Curio Collection by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 313 out of 521 reviews" "
Rating 8 - Good. 128 out of 521 reviews" "
Rating 6 - Okay. 34 out of 521 reviews" "
Rating 4 - Poor. 22 out of 521 reviews" "
Rating 2 - Terrible. 24 out of 521 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay a few days.
Hotel was as advertised. Basic room was large and clean. The hotel is a little worn, bur overall condition was acceptable. Breakfast was good and service was excellent. Rooftop pool area great and hotel location was two blocks from nice public beach. We would stay again!
Stayed 5 nights in Feb 2024

2/10 Terrible

James, Orleans

Breakfast unacceptable
Stayed 18 nights in Jan 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

6/10 Okay

Neelam

Liked: Cleanliness, amenities
Property was clean and the staff was friendly. They need better English speaking employees. Also, one of the elevators was broken during our stay making it inconvenient. Overall ok but nothing impressive.
Stayed 3 nights in Feb 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roof top pool was beautiful! Our room was comfortable and cleaned daily. Our house keeper was helpful and friendly and did a wonderful job to our room. Having a coffee shop and pharmacy downstairs was convenient. Will come again
Stayed 14 nights in Jan 2024

10/10 Excellent

KATHERINE

Stayed 7 nights in Jan 2024

4/10 Poor

Chris

Liked: Cleanliness, property conditions & facilities
Has late chaexknout confirmed the at 5 mins to one pm they tell us the owner is coming and they need room back immediately
Stayed 2 nights in Jan 2024

6/10 Okay

Erik, Gig Harbor

Travelled with partner
Liked: Cleanliness, staff & service
The location of this property is great for shopping and nightlife. It’s close to the Cozumel ferry which is also a bonus. The whirlpool tub is a jetted tub on the deck, we were expecting a hot tub but ended up enjoying the jetted tub but it is small. Barely fits 2 people. The room was a good size but a little run down. Sliding pocket doors very hard to close, but has to be closed at night because of a lose window and whistling wind all night. Shower door leaks water all over the floor. The drinks are weak at the pool bar and the restaurant downstairs. The drinks are also $20-$22 USD so I’d expect to taste the booze. Food was bland at the pool bar and downstairs restaurant. Check in & out we’re good.
Stayed 5 nights in Jan 2024

10/10 Excellent

Eddie Yan, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is the best. Less than 5 minutes walk to ADO station without taking the taxi and 1 block to 5th Ave. It's in the heart of Playa Del Carmen. No need to take a taxi anywhere.
Stayed 4 nights in Jan 2024

8/10 Good

Luciano

Stayed 7 nights in Jan 2024