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Royal Hideaway Playacar All Inclusive - Adults only

4.5 star property
Adults-only luxury on the beach

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Photo gallery for Royal Hideaway Playacar All Inclusive - Adults only

Outdoor pool
Courtyard
Premium bedding, minibar, in-room safe, desk
6 restaurants, breakfast, lunch, dinner served; Spanish cuisine
Outdoor wedding area
Reviews
8.8

Excellent

Popular amenities

  • Spa
  • Pool
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service
  • All-inclusive

Explore the area

Map
Lote Hotelero No 6 Desarollo, Playa del Carmen, QROO, 77710
  • Popular LocationPlayacar Golf Club2 min drive
  • Popular LocationQuinta Avenida5 min drive
  • Popular LocationXcaret Eco Theme Park14 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)54 min drive

Room options

View all photos for Luxury Room (Royal View)

Luxury Room (Royal View)

Luxury Room (Royal View)

9.4/10 Wonderful

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Fan
Bathrobes
Separate bath and shower
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

8.1/10 Very good

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Fan
Bathrobes
Separate bath and shower
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room (Relax Pool)

Luxury Room (Relax Pool)

Luxury Room (Relax Pool)

7.7/10 Good

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Fan
Bathrobes
Separate bath and shower
  • 50 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room (Sunrise)

Luxury Room (Sunrise)

Luxury Room (Sunrise)

10/10 Exceptional

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Fan
Bathrobes
Separate bath and shower
  • 50 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior detail
Wyndham Alltra Playa del Carmen Adults Only All Inclusive
Pool
All-inclusive
Spa
Free WiFi
4.3 out of 5, Excellent, (2441)
The price is AU$401
for 1 night
includes taxes & fees
6 June - 7 June
Wyndham Alltra Playa del Carmen Adults Only All Inclusive

About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Royal Hideaway Playacar All Inclusive - Adults only. You'll be 2.5 km (1.6 mi) from Playa del Carmen Main Beach and 2.2 km (1.4 mi) from Quinta Avenida. Highlights at this all-inclusive hotel include 6 restaurants, 3 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body scrubs, facials and mani/pedis. The restaurant, Ventanas, serves Spanish cuisine and is open for dinner. For a drink, you can stop by the hotel's own beach bar. Spend the day at the beach where you'll find cabanas, and enjoy the 2 outdoor tennis courts and outdoor swimming pool. Meeting rooms and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. There's also the convenience of free valet parking. .Attractions within a 10-minute drive of this 4.5-property class Playacar hotel include Playacar Golf Club and Playa del Carmen Maritime Terminal.

What's nearby

  • Playacar Golf Club - 2 min drive
  • Quinta Avenida - 5 min drive
  • Playa del Carmen Maritime Terminal - 5 min drive
  • Playa del Carmen Main Beach - 9 min drive
  • Xcaret Eco Theme Park - 14 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 55 min drive

Restaurants

  • Rosa Roja - 7 min walk
  • Starbucks - 4 min walk
  • Restaurante Miramare - 2 min drive
  • La Barra Artesanal - 2 min walk
  • RIU Lupita Resort - 6 min drive

About this property

Royal Hideaway Playacar All Inclusive - Adults only

Adults-only luxury on the beach
Royal Hideaway Playacar All Inclusive - Adults only is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the cabanas (surcharge) and umbrellas for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Royal Hideaway Playacar All Inclusive - Adults only such as an outdoor pool and outdoor tennis courts.

There are 6 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a beach bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive hotel also offers a health club, a garden and a terrace. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Playa del Carmen hotel.

  • 200 guestrooms or units
  • 6 dining venues
  • 3 bars or lounges
  • Conference rooms
  • Built in 1998
  • Deli
  • Cabanas on the beach (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • 1 conference room
Royal Hideaway Playacar All Inclusive - Adults only offers 200 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies or patios. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a separate bath and shower, dressing gowns and slippers.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Azia Avant Thai
  • Palazzo
  • Spices
  • The Grill
  • Ventanas

Things to do

  • 18 holes of golf
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Tennis lessons

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Built in 1998
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony/patio

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royal Hideaway Playacar All Inclusive - Adults only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 2.00 per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hideaway Playacar
Playacar Hideaway
Playacar Royal Hideaway
Royal Hideaway
Royal Hideaway All Inclusive
Royal Hideaway Playacar
Royal Hideaway Playacar All Inclusive
Royal Playacar
Royal Playacar Hideaway
Occidental Royal Hideaway
Royal Hideaway Mexico
Royal Hideaway Playa Del Carmen
Royal Hideaway Playacar & Occidental Hotel Playa Del Carmen
Royal Hideaway Playacar And Occidental Resorts
Royal Hideaway Playacar Riviera Maya/Playa Del Carmen, Mexico
Royal Hideaway Playacar Adults Playa del Carmen
Royal Hideaway Playacar Adults
Royal Hideaway Playacar Resort All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults Playa del Carmen
Royal Hideaway Playacar All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults Hotel
Royal Hideaway Playacar Resort All Inclusive Adults only
Royal Hideaway Playacar All Inclusive Adults
Royal Hideaway All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults only
Royal Hideaway Playacar All Inclusive - Adults only Hotel
Royal Hideaway Playacar All Inclusive Adults only
Royal Hideaway All Inclusive Adults All-inclusive property
Royal Hideaway Playacar All Inclusive
Royal Hideaway Playacar Resort All Inclusive Adults only

Frequently asked questions

What is the cancellation policy at Royal Hideaway Playacar All Inclusive - Adults only?

Royal Hideaway Playacar All Inclusive - Adults only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royal Hideaway Playacar All Inclusive - Adults only?

As of 23 May 2024, prices found for a 1-night stay for 2 adults at Royal Hideaway Playacar All Inclusive - Adults only on 13 June 2024 start from AU$506.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Royal Hideaway Playacar All Inclusive - Adults only?

Yep, Royal Hideaway Playacar All Inclusive - Adults only has a free self car park and free valet parking.

Are there any beaches close to Royal Hideaway Playacar All Inclusive - Adults only?

The closest beach to Royal Hideaway Playacar All Inclusive - Adults only is Playa del Carmen Main Beach (3 km).

Is there a spa on site at Royal Hideaway Playacar All Inclusive - Adults only?

Yep, there is an onsite spa at Royal Hideaway Playacar All Inclusive - Adults only. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as deep-tissue massages.

Does Royal Hideaway Playacar All Inclusive - Adults only have a pool?

Royal Hideaway Playacar All Inclusive - Adults only has an outdoor pool.

What luxury perks are available at Royal Hideaway Playacar All Inclusive - Adults only?

Royal Hideaway Playacar All Inclusive - Adults only features a full-service spa, a health club and an outdoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Royal Hideaway Playacar All Inclusive - Adults only a romantic place to stay?

Couples spa treatments and couples dining, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Royal Hideaway Playacar All Inclusive - Adults only.

Is Royal Hideaway Playacar All Inclusive - Adults only family-friendly?

No, Royal Hideaway Playacar All Inclusive - Adults only is an adults-only property.

Is there a free airport shuttle available at Royal Hideaway Playacar All Inclusive - Adults only?

No, Royal Hideaway Playacar All Inclusive - Adults only does not offer an airport shuttle service.

Is there a bar or restaurant at Royal Hideaway Playacar All Inclusive - Adults only?

Yep, they've got a beach bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Royal Hideaway Playacar All Inclusive - Adults only?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Royal Hideaway Playacar All Inclusive - Adults only?

No, pets and service animals are not allowed.

Royal Hideaway Playacar All Inclusive - Adults only Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 615 out of 1000 reviews" "
Rating 8 - Good. 200 out of 1000 reviews" "
Rating 6 - Okay. 93 out of 1000 reviews" "
Rating 4 - Poor. 57 out of 1000 reviews" "
Rating 2 - Terrible. 35 out of 1000 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all inclusive that ticked all of our boxes! The staff is outstanding! The food is amazing. We enjoyed our time at RH and will surely return.
Stayed 7 nights in Feb 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed Feb3-10 2024 - I have never written a review before, and feel compelled to do so. I feel so badly for those who had a negative experience, because ours was nothing but amazing. From the food to the beach to the staff to the surrounding area - this was a five-star experience. We stayed in room 2723, which was perfectly placed (not an ocean view). The food exceeded my expectations day after day (tip: you can order as much as you want from the menu - AND the chefs at each restaurant are generally willing to make you something off the menu should you not find what you're looking for). The location was brilliant - you could walk 45 minutes along the beach in one direction and 20 minutes the other way and then you hit Playa del Carmen. The service was top notch. We loved the size of the resort - it only had 200 rooms, so it was small enough for easy walking but large enough to have all the amenities. The only criticism I would have was the amount of time it took to check in. Suggestions: 1) you can book your dinner reservations up to a week prior to your arrival. If you're specific with which restaurant you want each day and the time you'd prefer, you will be set for your week! 2) if you're interested in any of the "popular activities" during the day (like Tequila tasting or sushi making classes), sign up for them immediately at the towel hut. I have never wanted to go back to a resort for a second visit, but we'll definitely be heading back to this one!
Stayed 7 nights in Feb 2024

4/10 Poor

David

Travelled with group
Disliked: Amenities
No concierge as advertised, toilets didn’t work, power to our building kept going out, not enough beach chairs or pool chairs, no spa credits as advertised.
Stayed 6 nights in Feb 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

Lorrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice resort…. No real faults…it would be nice if you could police the reserving of the pool loungers … they were all taken by 7:30 am 7 of the 9 days we stayed
Stayed 9 nights in Jan 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at the Royal Hideaway. The property is small which makes getting back to your room easy when you want to. Staff was excellent and bent over backwards to accommodate any requests. Food was terrific with the best dine in options of “The Grill” and “Pollazzo” in our opinion. The others were just “too fancy” for our liking. The resort is showing its age though but taken care of. One disappointment was the beach conditions on the resort property. Rude and careless guests would leave trash on the beach but not picked up for hours as well as the beach was not groomed like other resorts next door getting rid of seaweed and debris. That was THE ONLY thing I could changes This was an amazing stay and we hope to return again and again, anyone will not be disappointed with the Royal Hideaway in PlayaCar
Stayed 7 nights in Jan 2024

10/10 Excellent

Julia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was exactly what I was looking for this winter: beautiful property, great service, quiet and elegant. I had heard about Royal Hideaway years ago from friends and the place was everything I had been told by friends who stayed here before. We were particularly impressed with the food -- all the restaurants were amazing! (and I come from a big Northeastern city renowned for its restaurants). My one tip -- we made reservations before we arrived so no issues with that. True -- no loud discos, etc, but I consider that a plus! The place was truly "all-inclusive" in the best sense or the word.
Stayed 5 nights in Jan 2024

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beers
Stayed 6 nights in Jan 2024

10/10 Excellent

Henry William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Royal Hideaway Playacar! Great food, excellent and friendly staff who went out of their way to make our stay even better, lovely quiet location - it is a "hideaway" indeed! We particularly enjoyed having a very extensive menu of Mexican food, including several dishes we have never seen in any of our more than 20 visits to various parts of Mexico! Mochas Gracias to all the staff and managers!
Stayed 14 nights in Jan 2023

6/10 Okay

Jacob

Travelled with partner
Liked: Cleanliness, staff & service
I don't want to be negative at all but, want to be transparent for other travelers weighing their options. This stay was not the 4 star resort experience I was expecting when I signed up for the place - food was.. okay, AC kind of worked, in room fridge was a touch colder than warm at best. That being said, the staff was, for the most part, very friendly and willing to help out with whatever we needed.
Stayed 9 nights in Jan 2024