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La Reina Roja Hotel Boutique

3.5 star property
Comfortable adults-only hotel, walk to Playa del Carmen Main Beach

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Photo gallery for La Reina Roja Hotel Boutique

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Front of property
Deluxe Twin Room | City view
Lunch and dinner served
Reception
Reviews
7.8

Good

Popular amenities

  • Pool
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Playa del Carmen, QROO
  • Popular LocationQuinta Avenida1 min walk
  • Popular LocationMamitas Beach6 min walk
  • Popular LocationPlaya del Carmen Main Beach7 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive

Room options

View all photos for Deluxe Twin Room

Pillow-top beds, in-room safe, individually decorated, desk

Deluxe Twin Room

7.6/10 Good

Highlights

Individually decorated
Air conditioning
LCD TV
Blackout curtains
Pillow-top bed
Ceiling fan
Designer toiletries
Rainfall showerhead
  • City view
  • Sleeps 4

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

8.3/10 Very good

Highlights

Individually decorated
Air conditioning
LCD TV
Blackout curtains
Pillow-top bed
Ceiling fan
Designer toiletries
Rainfall showerhead
  • City view
  • Sleeps 4

View all photos for Thematic Suite

Thematic Suite

Thematic Suite

9.1/10 Wonderful

Highlights

Individually decorated
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Separate bedroom
Pillow-top bed
Blackout curtains
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

Pillow-top beds, in-room safe, individually decorated, desk

Junior Suite

8.9/10 Excellent

Highlights

Balcony
Individually decorated
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Pillow-top bed
Ceiling fan
  • City view
  • Sleeps 4
  • 1 King Bed

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for 1 night
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About the area

Playa del Carmen

La Reina Roja Hotel Boutique puts you in the heart of Playa del Carmen, steps from Quinta Avenida and within a 10-minute stroll of Playa del Carmen Main Beach. Highlights at this boutique hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .The restaurant, La Bien Querida, is open for lunch and dinner. For a drink, you can stop by the hotel's own poolside bar. Enjoy the indoor swimming pool and pool loungers. 538 square feet (50 square metres) of event facilities include a meeting room and a conference centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Free full breakfast is available daily between 7:30 AM and 11:00 AM. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 20-minute walk of this 3.5-property class Downtown Playa del Carmen hotel include Mamitas Beach and Playa del Carmen Maritime Terminal.

What's nearby

  • Quinta Avenida - 1 min walk
  • Quinta Alegría Shopping Mall - 2 min walk
  • Mamitas Beach - 6 min walk
  • Playa del Carmen Main Beach - 7 min walk
  • Playa del Carmen Maritime Terminal - 16 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • Bloody Mary Food Drinks & Rock - 1 min walk
  • La Parrilla Playa - 2 min walk
  • Ah Cacao Chocolate Café - 2 min walk
  • Señor Frogs - 1 min walk
  • McCarthy's Irish Pub - Playa del Carmen - 2 min walk

About this property

La Reina Roja Hotel Boutique

Comfortable adults-only hotel, walk to Playa del Carmen Main Beach
La Reina Roja Hotel Boutique offers its guests an indoor pool and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this hotel measures 538 square feet (50 square metres) and includes a conference centre. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly La Reina Roja Hotel Boutique. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Playa del Carmen hotel.

  • 1 building
  • 63 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • 538 sq ft of conference space
  • 50 sq. m of conference space
  • Built in 2009
  • Full breakfast (free)
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Dining venue
La Reina Roja Hotel Boutique offers 63 accommodations with iPod docking stations and laptop-compatible safes. Each accommodation is individually decorated. Beds feature pillowtop mattresses. LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a ceiling fan. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (USD 10 per day)

Food and drink

  • Free full breakfast available daily 7:30 AM to 11:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Bien Querida

Things to do

  • Indoor pool
  • Outdoor pool
  • Piano
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Conference centre (538 square foot of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • Lift

More

  • 3 floors
  • Building
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer on request
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • IPod dock
  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at La Reina Roja Hotel Boutique

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 70
  • New Year's Eve (31 December) Gala Dinner per adult: USD 70
  • Resort fee: USD 14.99 per person, per night
The resort fee includes:
  • Additional inclusions
  • Housekeeping
  • In-room bottled water
  • In-room safe
  • Partner property beach club access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 100 per vehicle (return, maximum occupancy 3)
  • Self-parking fee: USD 10 per day
  • Late check-out fee: USD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Reina Roja
Reina Roja Hotel
Reina Roja Hotel Playa del Carmen
Reina Roja Playa del Carmen
Reina Roja Hotel Riviera Maya/Playa Del Carmen, Mexico

Frequently asked questions

What is the cancellation policy at La Reina Roja Hotel Boutique?

La Reina Roja Hotel Boutique offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at La Reina Roja Hotel Boutique?

As of 27 May 2024, prices found for a 1-night stay for 2 adults at La Reina Roja Hotel Boutique on 10 June 2024 start from AU$128.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at La Reina Roja Hotel Boutique?

Yep, La Reina Roja Hotel Boutique has a self car park for USD 10 per day.

Are there any beaches close to La Reina Roja Hotel Boutique?

Yep, La Reina Roja Hotel Boutique is a short 7-minute walk from Playa del Carmen Main Beach. Fun beach activities include scuba diving, body boarding and parasailing.

Does La Reina Roja Hotel Boutique have a pool?

La Reina Roja Hotel Boutique has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at La Reina Roja Hotel Boutique?

La Reina Roja Hotel Boutique features an outdoor pool, an indoor pool and 2 bars.

What makes La Reina Roja Hotel Boutique a romantic place to stay?

Romance packages and a bar, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at La Reina Roja Hotel Boutique.

Is La Reina Roja Hotel Boutique family-friendly?

No, La Reina Roja Hotel Boutique is an adults-only property.

Does La Reina Roja Hotel Boutique serve breakfast?

You bet, free full brekkie is available daily from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at La Reina Roja Hotel Boutique?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at La Reina Roja Hotel Boutique?

Yep, they've got a poolside bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at La Reina Roja Hotel Boutique?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at La Reina Roja Hotel Boutique?

No, pets and service animals are not allowed.

La Reina Roja Hotel Boutique Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 310 out of 844 reviews" "
Rating 8 - Good. 295 out of 844 reviews" "
Rating 6 - Okay. 118 out of 844 reviews" "
Rating 4 - Poor. 53 out of 844 reviews" "
Rating 2 - Terrible. 68 out of 844 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Tawana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was not able to call a taxi. That should be a service that concierge cab handle, especially with it being a busy tourist area.
Stayed 1 night in Feb 2024

6/10 Okay

Frank

Travelled with family
Liked: Staff & service
Well first room toilet doesn’t work second room ac doesn’t wok open bar till 6 pm an no one was there to give me drinks I will prefer book other hotel

10/10 Excellent

Shelley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing. Hotel was very clean. Very walkable to restaurants, shopping and the beach.
Stayed 7 nights in Jan 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Such a nice hotel in Playa Del Carmen. Staff is very friendly. Natalia was great. She helped with everything we needed. Room is unique, sexy and comfortable. Rooftop is such a vibe! Loved the Open Bar on beers. Close to 5th Ave which is close to everything.
Stayed 3 nights in Nov 2023

6/10 Okay

George Dennis

Travelled with partner
Disliked: Amenities, property conditions & facilities
Not a bautique hotel.
Stayed 8 nights in Nov 2023

4/10 Poor

Jacob

Disliked: Amenities, property conditions & facilities
The property itself was dilapidated and not maintained at all with floor boards popping out when you walk in upon entry. The lobby bathroom was poorly lit and did not have paper towels in the dispensers. The shower had practically no real pressure so it did not feel like a real shower. The toilet did not have proper pressure either for flushing as you had to hold the button down to flush all the way. The room had a mildew smell to it. I will not be looking to stay there again or refer my friends.
Stayed 7 nights in Oct 2023

6/10 Okay

Garrett

Travelled with partner
We stayed at this hotel for 2 weeks. From the get go we had issues with plumbing in our room. We repeatedly told them about this, they’d come, but it was never actually fixed. We were eventually given a bucket to fill up the toilet tank with our bathroom sick. Finally we just had to ask for a new room. The pool was occasionally closed randomly which was unfortunate and is due for an upgrade. The policy is that you have to ask daily for a room cleaning at reception, which wasn’t an issue. It was just that a couple of times the cleaning never happened. Going to the beach daily you’re bound to bring in some sand and it would’ve been nice to have our room cleaned every time we had asked for it. It wasn’t all bad. The staff was kind and the location is amazing. The price was great too.
Stayed 14 nights in Sep 2023

2/10 Terrible

LaSaudra

Business traveller
Disliked: Cleanliness, room comfort
Don’t do it reconsider
This was my 2nd time staying at this property. Luckily it was only for 1 night this time. The 1st time was decent which is why I decided to book again. This time was horrible! I’ll never book here again. The extra resort fee is ridiculous because there’s no pool, the bar is a joke and the breakfast they serve runs out fast because it’s not much of anything. The rooms aren’t clean. We had a line of ants on the side of our bed and some in our bed. We asked to move rooms. They refused and instead came up to spray our room and bed with BUG SPRAY. As if those weren’t the sheets we had to sleep in. It was just horrible and I would not recommend.
Stayed 1 night in May 2023

6/10 Okay

Thomas

Travelled with group
This hotel is in a great area! Number one advantage. We stayed in the junior sweet which was relatively nice- I have no complaints about the room. The hotel itself is very dark to give a more sensual feel. Day 1 we immediately questioned if it was more of a hotel for sensual encounters- I am confident that is the overall purpose of this hotel. We did not partake in that side of it, nor did we have any issues in that realm. But it is very obvious what this hotels theme is.
Stayed 4 nights in May 2023

2/10 Terrible

Janice

Travelled with family
Disliked: Cleanliness, room comfort
Dirty hotel
The room was horrible. Dead fly on my bed. My sister room was full of ants. Ants was in the bed. The hallway are very dark and scary. This hotel new a total make over. The vibe is creepy and scary. Very gothic, There was no face towels. I would not recommend this hotel, not even for a dog to stay. It's dirty and horrible
Stayed 1 night in May 2023