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Grand Riviera Princess - All Inclusive

4.5 star property
Luxury hotel on the beach, with 12 outdoor swimming pools

Choose dates to view prices

Photo gallery for Grand Riviera Princess - All Inclusive

Ping pong, music library
View from property
Suite (with 2 Jacuzzies)
Lobby sitting area
Reception
Reviews
8.0

Very good

Popular amenities

  • Hot tubHot tubHot tub
  • SpaSpaSpa
  • Pool
  • Breakfast includedBreakfast includedBreakfast included
  • All-inclusiveAll-inclusiveAll-inclusive
  • RestaurantRestaurantRestaurant

Check out the area

Map
Prolongacion 5ta Avenida, Mza 20 Lote 006, Playa del Carmen, QROO, 77710
  • Popular LocationGran Coyote Golf6 min drive
  • Popular LocationEl Camaleón Mayakoba Golf Course7 min drive
  • Popular LocationPlaya Xcalacoco7 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)46 min drive

Room options

View all photos for Suite With Jacuzzi and Outdoor Shower

Suite With Jacuzzi and Outdoor Shower

Suite With Jacuzzi and Outdoor Shower

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
LED TV
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Super Saver

Free minibar, in-room safe, desk, blackout curtains

Super Saver

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Blackout curtains
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Family Room

Children's theme room

Family Room

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 59 sq m
  • Sleeps 5

View all photos for Room

Room | View from room

Room

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Flat-screen TV
  • 59 sq m
  • Sleeps 5

View all photos for Deluxe Room, Pool Access (Pool View)

Deluxe Room, Pool Access (Pool View)

Deluxe Room, Pool Access (Pool View)

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Flat-screen TV
  • 56 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

View all photos for Suite (with 2 Jacuzzies)

Suite (with 2 Jacuzzies)

Suite (with 2 Jacuzzies)

Highlights

Balcony
Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 59 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Room, Garden View

View from room

Deluxe Room, Garden View

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

Similar properties

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Grand Sunset Princess - All Inclusive
Pool
Hot tub
Breakfast included
All-inclusive
4.0 out of 5, Very good, (1996)
The price is AU$314
for 1 night
includes taxes & fees
27 May - 28 May
Grand Sunset Princess - All Inclusive

About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Grand Riviera Princess - All Inclusive. You'll be 2 km (1.2 mi) from Playa Xcalacoco and 3.1 km (1.9 mi) from El Camaleón Mayakoba Golf Course. Highlights at this all-inclusive hotel include 9 restaurants, 12 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and detox wraps along with access to the sauna and hot tub. The buffet restaurant, Buffet Verde, serves international cuisine and is open for breakfast, lunch and dinner. With 2 beach bars and 3 poolside bars to choose from, you can enjoy a drink at the hotel. Spend the day at the beach where you'll find sunloungers, and enjoy the 6 outdoor tennis courts and water park. Other amenities include an indoor swimming pool, a nightclub and free WiFi in public areas. Each morning free buffet breakfast is offered between 7 AM and 11:30 AM. There's also the convenience of free self parking. .Within a 15-minute drive of this 4.5-property class Playa del Carmen hotel, attractions include Quinta Avenida and Tres Rios Ecopark.

What's nearby

  • Gran Coyote Golf - 6 min drive
  • El Camaleón Mayakoba Golf Course - 7 min drive
  • Playa Xcalacoco - 7 min drive
  • Quinta Avenida - 12 min drive
  • Playa del Carmen Main Beach - 19 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 47 min drive

Restaurants

  • Alberca - Pool - 12 min walk
  • Amaranto - 19 min walk
  • The Fives Plaza - 3 min drive
  • Snack Riviera - 12 min walk
  • 5th Avenue - 13 min walk

About this property

Grand Riviera Princess - All Inclusive

Luxury hotel on the beach, with 12 outdoor swimming pools
Grand Riviera Princess - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Grand Riviera Princess - All Inclusive, you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 swim-up bars and 9 bars/lounges. WiFi is free in public spaces. This all-inclusive hotel also offers a water park (surcharge), a complimentary children's club and a children's pool. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Playa del Carmen hotel.

  • 674 guestrooms or units
  • 3 levels
  • 9 dining venues
  • 2 bars on the beach
  • 3 bars by the pool
  • 3 swim-up bars
  • 9 bars or lounges
  • 5425 sq ft of conference space
  • 504 sq. m of conference space
  • Built in 2007
  • Buffet breakfast (free)
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
Grand Riviera Princess - All Inclusive offers 674 accommodations with free minibar items and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. This Playa del Carmen hotel provides complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 15 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11:30 AM
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • 9 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Buffet Verde
  • La Fondue
  • La Hacienda
  • La Vaquería
  • Mamma Mia

Things to do

  • 12 outdoor pools
  • 6 outdoor tennis courts
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Kayaking
  • Music library
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Snorkelling
  • Spa tub
  • Steam room
  • Table tennis
  • Tennis lessons
  • Water park

Family friendly

  • 12 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 5,425 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 2007
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Riviera Princess - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Grand Riviera Princess All Suites All Inclusive Playa del Carmen
Riviera Princess Suites Inclu

Frequently asked questions

What is the cancellation policy at Grand Riviera Princess - All Inclusive?

Grand Riviera Princess - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Riviera Princess - All Inclusive?

As of 13 May 2024, prices found for a 1-night stay for 2 adults at Grand Riviera Princess - All Inclusive on 14 May 2024 start from AU$290.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Riviera Princess - All Inclusive?

Yep, Grand Riviera Princess - All Inclusive has a free self car park.

Are there any beaches close to Grand Riviera Princess - All Inclusive?

The closest beach to Grand Riviera Princess - All Inclusive is Playa del Carmen Main Beach (6.1 km).

Is there a spa on site at Grand Riviera Princess - All Inclusive?

Yep, there is an onsite spa at Grand Riviera Princess - All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Grand Riviera Princess - All Inclusive have a pool?

Yep, and guests recommend it! Take your pick from 12 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Grand Riviera Princess - All Inclusive?

Grand Riviera Princess - All Inclusive features 2 beach bars, 12 outdoor pools and a full-service spa.

What makes Grand Riviera Princess - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Grand Riviera Princess - All Inclusive.

Is Grand Riviera Princess - All Inclusive family-friendly?

You bet! With amenities like a free kids' club and a children's pool, as well as free extra beds in the guestrooms, it's no surprise Grand Riviera Princess - All Inclusive is a hit with families.

Does Grand Riviera Princess - All Inclusive serve breakfast?

Yep, our visitors enjoy the free buffet breakfast here! Available daily between 7 AM and 11:30 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Grand Riviera Princess - All Inclusive?

No, Grand Riviera Princess - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Riviera Princess - All Inclusive?

Relax with a coldie at the 2 beach bars, 3 poolside bars or 9 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Grand Riviera Princess - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Grand Riviera Princess - All Inclusive?

No, pets and service animals are not allowed.

Grand Riviera Princess - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1153 out of 2603 reviews" "
Rating 8 - Good. 671 out of 2603 reviews" "
Rating 6 - Okay. 368 out of 2603 reviews" "
Rating 4 - Poor. 209 out of 2603 reviews" "
Rating 2 - Terrible. 202 out of 2603 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Lindsay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time!
Stayed 4 nights in Feb 2024

8/10 Good

Rocky Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

Hager

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

Svetlana

Liked: Cleanliness, amenities, property conditions & facilities
Food and drinks were good (no shortages of fruit/veggies/meat or mint). The beach was windy as usual, pools were good. Rooms were clean. But I'm extremely unhappy about the airport transfer situation, both on Expedia and on the resort reception part. I booked the package with Expedia and nowhere did it mention that airport transfer was not included. After the booking, it did suggest a semi-private transfer, but I would be ok with a bus, so I didn't book anything. When I arrived in Cancun, I found out that I had to take a taxi for USD120 for a 40-minute ride to the resort. In the resort, since I at first couldn't find Expedia reps, I asked at the reception if I could get an airport transfer other than a taxi. And the receptionist said no, there are no other options other than going to Playa del Carmen and getting a bus from there. Terrible knowledge of options available, just terrible. I could finally locate Expedia reps on another floor and I could happily book an airport transfer for USD30 (one way) from the resort to the airport.
Stayed 4 nights in Feb 2024

10/10 Excellent

Mindy

Stayed 3 nights in Feb 2024

10/10 Excellent

James, Bloomington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just returned from a week-long vacation. We booked through Expedia and had the VIP package. Great resort with wonderful amenities and very friendly staff. We loved the room with direct access to the pool. Many locations to get a drink--never had to wait more than a few minutes. Having VIP was key for the beach where we had a separate section that always had chairs available. The grounds are beautiful. We also enjoyed the various shows and activities (although we spent most of our time in the pool or at the beach). The buffet is standard-good for breakfast. The hamburger and Taco locations by the pools were excellent. We made reservations for a different restaurant each night--all were very good. The Sports Bar is a good place for a snack. Room service was so fast! Our room was cleaned each morning by 8:30 am! Overall--a great resort with wonderful staff. We didn't have any issues. Highly recommended.
Stayed 7 nights in Feb 2024

10/10 Excellent

Tarek

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly resort. Lots of mature trees and nature full of random friendly animals. The beach was also amazing, clean and big enough that it didn't feel busy Lots of food options and convinient locations
Stayed 5 nights in Feb 2024

8/10 Good

Geoffrey, East York

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly accommodating staff
Stayed 7 nights in Feb 2024

10/10 Excellent

Kyle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my fifth time at this property, and definitely will be going again The Work staff are amazing and kind. I have been all over Mexico, and this one stands out.
Stayed 4 nights in Feb 2024

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023