6/10 Okay
Mariyah
Travelled with family
15 Feb 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were at Princess family club the first week of February. Rented a car at the airport and getting to the property is very easy.
Check in: The check in was fairly quick and the luggage was delivered to the room by the hotel staff.
The room: The room itself was clean. The beds were comfortable. The television in the room is small and outdated. The furniture is beginning to show its age.
Our room was on the second floor overlooking the swim out family pools below. The balcony was spacious with a couple of chairs. There was a Bar playing loud music below our room. It didnt disturb us much but it could be quieter.
The Bathroom: The bathroom was clean. However the jacuzzi tub in the bathroom looks old and worn.
The staff would make the beds everyday without fail and they would come by at another time to refill the mini bar with water, kids milk packs and pop.
The restaurants: This property has a lot of restaurants to chose from. However, beware that these restaurants are booked 2 to 3 days in advance. Even if you do get a booking it is when the entertainment programs begin. Leaving us having to choose between dinner and entertainment. They deliberately seem to push you to go for buffet.
There were 2 main buffet areas and 1 for princess family club (pirate theme) .
Unfortunately, the food served here is far from delicious. It is low quality and flavorless. We had upset stomachs throughout our stay. Look somewhere else for better food.