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Eurostars Hacienda Vista Real Hotel

3.5 star property
Comfortable hotel, walk to Playacar Golf Club

Choose dates to view prices

Photo gallery for Eurostars Hacienda Vista Real Hotel

Front of property
Outdoor pool
In-room safe, laptop workspace, soundproofing, free WiFi
Breakfast area
Free toiletries, hair dryer, towels
Reviews
8.2

Very good

Popular amenities

  • PoolPoolPool
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service
  • BarBarBar
  • Parking includedParking includedParking included

Explore the area

Map
Paseo Chichen Itza Retorno 3 Playacar, Riviera Maya, Playa del Carmen, QROO, 77710
  • Popular LocationPlayacar Golf Club10 min walk
  • Popular LocationQuinta Avenida4 min drive
  • Popular LocationPlaya del Carmen Maritime Terminal4 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)47 min drive

Room options

View all photos for Communicating Double Rooms 4 adults + 1 child

In-room safe, laptop workspace, soundproofing, free WiFi

Communicating Double Rooms 4 adults + 1 child

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
2 bedrooms
Private bathroom
2 bathrooms
Hairdryer
  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds

View all photos for Double Room Premium with Terrace

In-room safe, laptop workspace, soundproofing, free WiFi

Double Room Premium with Terrace

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Private bathroom
Hairdryer
In-room safe
  • 63 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Family Room (2 Adults and 2 children)

In-room safe, laptop workspace, soundproofing, free WiFi

Family Room (2 Adults and 2 children)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Private bathroom
Hairdryer
In-room safe
  • 63 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Communicating Double Rooms 4 adults

In-room safe, laptop workspace, soundproofing, free WiFi

Communicating Double Rooms 4 adults

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
2 bedrooms
Private bathroom
2 bathrooms
Hairdryer
  • 90 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Queen Bed

View all photos for Communicating Double Rooms 3 adults + 3 child

In-room safe, laptop workspace, soundproofing, free WiFi

Communicating Double Rooms 3 adults + 3 child

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Private bathroom
Hairdryer
In-room safe
Laptop workspace
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for Deluxe Double Room

In-room safe, laptop workspace, soundproofing, free WiFi

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Private bathroom
Hairdryer
In-room safe
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Communicating Double Rooms 4 adults + 2 child

In-room safe, laptop workspace, soundproofing, free WiFi

Communicating Double Rooms 4 adults + 2 child

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
2 bedrooms
Private bathroom
2 bathrooms
Hairdryer
  • 90 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

View all photos for Family Room (3 Adults and 1 child)

In-room safe, laptop workspace, soundproofing, free WiFi

Family Room (3 Adults and 1 child)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Private bathroom
Hairdryer
In-room safe
Laptop workspace
  • 63 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

In-room safe, laptop workspace, soundproofing, free WiFi

Family Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Private bathroom
Hairdryer
In-room safe
Laptop workspace
  • 63 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Communicating Double Rooms 3 adults + 2 child

In-room safe, laptop workspace, soundproofing, free WiFi

Communicating Double Rooms 3 adults + 2 child

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Private bathroom
Hairdryer
In-room safe
Laptop workspace
  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds

View all photos for Suite

Suite

Suite

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
LED TV
2 bedrooms
Private bathroom
Hairdryer
  • 90 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Communicating Double Rooms 5 adults

In-room safe, laptop workspace, soundproofing, free WiFi

Communicating Double Rooms 5 adults

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
2 bedrooms
Private bathroom
2 bathrooms
Hairdryer
  • 90 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Queen Bed

View all photos for Communicating Double Rooms 2 adults + 3 child

In-room safe, laptop workspace, soundproofing, free WiFi

Communicating Double Rooms 2 adults + 3 child

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Private bathroom
Hairdryer
In-room safe
Laptop workspace
  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds

View all photos for Family Room (3 Adults)

In-room safe, laptop workspace, soundproofing, free WiFi

Family Room (3 Adults)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Private bathroom
Hairdryer
In-room safe
  • 63 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Communicating Double Rooms 5 adults + 1 child

In-room safe, laptop workspace, soundproofing, free WiFi

Communicating Double Rooms 5 adults + 1 child

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
2 bedrooms
Private bathroom
2 bathrooms
Hairdryer
  • 90 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

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The price is AU$181
for 1 night
includes taxes & fees
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About the area

Playa del Carmen

At Eurostars Hacienda Vista Real Hotel you'll be 2 km (1.2 mi) from Playa del Carmen Main Beach and 1.7 km (1 mi) from Quinta Avenida. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include laundry facilities, a terrace and a garden. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 3.5-property class Playacar hotel include Playacar Golf Club and within 30 minutes you'll find Playa del Carmen Maritime Terminal.

What's nearby

  • Playacar Golf Club - 10 min walk
  • Quinta Avenida - 4 min drive
  • Playa del Carmen Maritime Terminal - 4 min drive
  • Playa del Carmen Main Beach - 9 min drive
  • Xcaret Eco Theme Park - 13 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive

Restaurants

  • Rolandi's - 14 min walk
  • Lara & Luca - 13 min walk
  • Chili's - 6 min drive
  • Casa Sofia - 14 min walk
  • Bar Daiquiri - 6 min drive

About this property

Eurostars Hacienda Vista Real Hotel

Comfortable hotel, walk to Playacar Golf Club
As a guest of Eurostars Hacienda Vista Real Hotel, you'll find an outdoor pool, a terrace, and tour/ticket assistance. WiFi is free in public spaces. You can enjoy a drink at the swim-up bar. Eurostars Hacienda Vista Real Hotel also features a garden, concierge services, and laundry facilities. Self parking is free.

This 3.5-star Playa del Carmen hotel is smoke free.

  • 77 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 2004
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Swim-up bar
Eurostars Hacienda Vista Real Hotel offers 77 air-conditioned accommodations with a safe and a hairdryer. LED televisions are featured in guestrooms.

Bathrooms include baths or showers and complimentary toiletries. This Playa del Carmen hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • A swim-up bar

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 steps to reach entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 3 floors
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • LED TV

Food and drink

  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Eurostars Hacienda Vista Real Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.96 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7 AM to 5:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Eurostars Hacienda
Eurostars Hacienda Vista Real
Eurostars Hacienda Vista Real Hotel
Eurostars Hacienda Vista Real Hotel Playa del Carmen
Eurostars Hacienda Vista Real Playa del Carmen
Eurostars Vista Real
Hacienda Vista Real
Hacienda Vista Real Hotel
Hotel Eurostars Hacienda Vista Real
Hotel Hacienda Vista Real

Frequently asked questions

What is the cancellation policy at Eurostars Hacienda Vista Real Hotel?

Eurostars Hacienda Vista Real Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Eurostars Hacienda Vista Real Hotel?

As of 23 May 2024, prices found for a 1-night stay for 2 adults at Eurostars Hacienda Vista Real Hotel on 26 May 2024 start from AU$113.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Eurostars Hacienda Vista Real Hotel?

Yep, Eurostars Hacienda Vista Real Hotel has a free self car park.

Are there any beaches close to Eurostars Hacienda Vista Real Hotel?

The closest beach to Eurostars Hacienda Vista Real Hotel is Playa del Carmen Main Beach (2.2 km).

Does Eurostars Hacienda Vista Real Hotel have a pool?

Eurostars Hacienda Vista Real Hotel has a pool. The pool is open 7 AM to 5:00 PM.

Is there a free airport shuttle available at Eurostars Hacienda Vista Real Hotel?

No, but there's an airport shuttle for a fee.

What time are check-in & check-out at Eurostars Hacienda Vista Real Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Eurostars Hacienda Vista Real Hotel?

No, pets and service animals are not allowed.

Is there a golf course on site at Eurostars Hacienda Vista Real Hotel?

There isn't one on site, but Playacar Golf Club is a short 10-minute walk away.

Eurostars Hacienda Vista Real Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 255 out of 673 reviews" "
Rating 8 - Good. 259 out of 673 reviews" "
Rating 6 - Okay. 105 out of 673 reviews" "
Rating 4 - Poor. 37 out of 673 reviews" "
Rating 2 - Terrible. 17 out of 673 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful ambiance, great breakfast, borders a golf course in a quiet area of Playacar. They give you wrist bands to use facilities of a small beach sister hotel in downtown. Overall lovely experience, would go back.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing !!! Will defiantly be going back. Everyone so friendly. Anything you need they help you out. Such a peaceful little place to go !! Thanks so much for the great week!! Roceta and Andrew absolutely amazing !!
Stayed 7 nights in Jan 2020

4/10 Poor

Ray, Chicago

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The location and staff of the this hotel is not bad at all. the problem is the lack of maintenance and cleanliness of the rooms. All this falls under management care. The TV has horrible signal, the breakfast was just OK the pool was OK although the ambient is great. The room tub was never properly clean, our room had an ant problem and were switch to a different room and the sheets were flip from one side to the other an not replace for clean ones. They do have the staff who is friendly to do the works but if management does not care about the little details then it will never get done.
Stayed 6 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Rooms are big and clean. Staff is friendly Pool is dirty Breakfast is really good!
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It would be a 0 star if I could but their cleaning lady was pretty awesome. Atleast we had a clean room each night. Very old and uncomfortable mattress, very old pillows that went pancake thin. We had cold water the first 3 of the 11 nights. The hot tube never worked the whole time, pool had dirty traps every day, empty bar that never was manned, very cool outside grill/cook area that was run down and broken. Their morning breakfast buffet had a good selection but it looked like the same stuff that was put out the morning before and just reserved. Over all the hotel looked like it used to be a great place back in the day and now its run down and half working. Even apon checking out the guy didnt care about us just saying very good.
Stayed 11 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The entrance of the property was very welcoming and nicely decorated. once we got to our room which was the biggest room that they had available we noticed water damage damage to door frames door that didn't close windows that didn't close all the way so mosquitoes were able to get into our room. Not all sliding doors to the patios locked so our room was unsecured. there was an ant hole in the wall there is ants in the room chip paint we use the shower we had no hot water the first day we were not notified by the staff but they were aware of the issue on our second and third day there the Wi-Fi internet was not working the breakfast options very good.
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only good thing is the amount of space. The walls are stained , the faucets yo showers are old and justy. The shower head broke on the 2nd night, they moved us 2 different rooms. Where the AC's weren't working.
Stayed 6 nights in Jul 2019

6/10 Okay

Lorena

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019