City Express by Marriott Playa Del Carmen puts you in the heart of Playa del Carmen, within a 20-minute stroll of popular places like Quinta Avenida and Playa del Carmen Maritime Terminal. Highlights at this hotel include free weekday breakfast, an outdoor swimming pool and free self-parking. .Enjoy the 24-hour gym and pool loungers. Business amenities include a meeting room and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Free continental breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of a free beach shuttle. .Within a 30-minute walk of this 3.5-property class Playacar hotel, attractions include Playa del Carmen Main Beach and Playacar Golf Club.
What's nearby
Quinta Avenida - 19 min walk
Playa del Carmen Maritime Terminal - 20 min walk
Playacar Golf Club - 6 min drive
Playa del Carmen Main Beach - 7 min drive
Xcaret Eco Theme Park - 11 min drive
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive
Restaurants
Starbucks - 9 min walk
McDonald's - 10 min walk
Rolandi's - 2 min walk
Perché No Italian Food - 9 min walk
El Gran Taco - 12 min walk
About this property
City Express by Marriott Playa Del Carmen
Comfortable suburban hotel near Playa del Carmen Main Beach
City Express by Marriott Playa Del Carmen offers its guests an outdoor pool and a 24-hour fitness centre. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. The business-friendly City Express by Marriott Playa Del Carmen also features a vending machine, coffee/tea in common area, and laundry facilities. Self parking is free.
This 3.5-star Playa del Carmen hotel is smoke free.
1 building
135 guestrooms or units
3 levels
Built in 2012
Continental breakfast (free)
Poolside lounge chairs
Charging station for electric cars
Business centre (24 hours)
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front desk safe
Television in lobby
Lift
No smoking on site
1 conference room
City Express by Marriott Playa Del Carmen offers 135 air-conditioned accommodations with a safe and a hairdryer. 32-inch LCD televisions come with cable channels. Bathrooms include a shower.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet
Parking and transport
Electric car charging station on site
Free beach shuttle
Free uncovered self parking on site
Wheelchair-accessible parking available
Food and drink
Free continental breakfast available daily 6:30 AM to 10:00 AM
Coffee and tea in common areas
Things to do
24-hour gym
Outdoor pool
TV in common areas
Family friendly
Free cot
Laundry facilities
Outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Daily housekeeping
Dry cleaning/laundry service
Business services
24-hour business centre
Meeting room
Outdoors
Pool loungers
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
3 floors
Building
Built in 2012
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free cot
Bathroom
Hair dryer
Private bathroom
Shower
Towels
Entertainment
32-inch LCD TV with cable channels
More
Air conditioning
Desk
Iron/ironing board
Phone
Safe
Soundproofed rooms
Window screens
Policies
Check-in
Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before 1 PM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Free cots (infant beds)!
Payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: MXN 32.57 per accommodation, per night
We've listed all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.
We should mention
Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
City Express Playa Carmen
City Hotel Playa Express Carmen
City Express Playa Del Carmen Riviera Maya, Mexico
City Express Playa Carmen Hotel
City Express Playa del Carmen
City Express by Marriott Playa Del Carmen Hotel
City Express by Marriott Playa Del Carmen Playa del Carmen
City Express by Marriott Playa Del Carmen Hotel Playa del Carmen
Frequently asked questions
What is the cancellation policy at City Express by Marriott Playa Del Carmen?
City Express by Marriott Playa Del Carmen offers free cancellation on select room rates. Check out the cancellation policy for more info.
How much does it cost to stay at City Express by Marriott Playa Del Carmen?
As of 23 May 2024, prices found for a 1-night stay for 2 adults at City Express by Marriott Playa Del Carmen on 22 June 2024 start from AU$126.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is parking available at City Express by Marriott Playa Del Carmen?
Yep, City Express by Marriott Playa Del Carmen has a free self car park.
Are there any beaches close to City Express by Marriott Playa Del Carmen?
The closest beach to City Express by Marriott Playa Del Carmen is Playa del Carmen Main Beach (2.3 km).
Does City Express by Marriott Playa Del Carmen have a pool?
City Express by Marriott Playa Del Carmen has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.
Is City Express by Marriott Playa Del Carmen family-friendly?
You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that City Express by Marriott Playa Del Carmen is a hit with families.
Does City Express by Marriott Playa Del Carmen serve breakfast?
Yep, complimentary continental brekkie is served daily from 6:30 AM to 10:00 AM.
Is there a free airport shuttle available at City Express by Marriott Playa Del Carmen?
No, City Express by Marriott Playa Del Carmen does not offer an airport shuttle service.
What time are check-in & check-out at City Express by Marriott Playa Del Carmen?
Check-in begins at 3 PM. Check-out time is 1 PM.
Are pets allowed at City Express by Marriott Playa Del Carmen?
No, pets are not allowed.
City Express by Marriott Playa Del Carmen Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Travelled with family, Travelled with family and small children
23 Jan 2024
Disliked: Staff & service
We had a Difficult experience being at this hotel as the front desk didn’t speak any word of English. I find it weird and disappointing to be at such a brand hotel that employs staff that don’t speak English especially with customer facing positions. We wasted our morning on the first day trying to take information about where to go to the beach and Parking information. The receptionist was using the phone for translation. Also the attitude of receptionist was so indifferent and rude.
Also on the day of our arrival, which was late and we have a 20 months old baby with us, they told us that they have no more rooms left and transferred us to the suites building! They claimed it was an upgrade, but I am not too sure about that.
Be careful with your belongings as our daughter’s shoe and an iPhone charger disappeared from our room. We engaged with the management to find them but no luck.
Terrible conditions, old and beoken furnitures. Extremely dirty. The worst hotel I ever was in my life. I was confused with city express suites and unfortunately as a mistake I choose the wrong one (?city express hotel) . This one is TERRIBLE.