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BALAM Playa - 15 Th. Ave

3.0 star property
Comfortable hotel, walk to Playa del Carmen Main Beach

Choose dates to view prices

Photo gallery for BALAM Playa - 15 Th. Ave

Private beach nearby, beach bar
Executive Studio Suite
Shower, hair dryer, heated floors, towels
Exterior
Executive Studio Suite
Reviews
5.4

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • BarBarBar
  • HousekeepingHousekeepingHousekeeping
  • Parking availableParking availableParking available
  • Breakfast includedBreakfast includedBreakfast included

Explore the area

Map
15 Avenida Nte Centro, Playa del Carmen, QROO, 77710
  • Popular LocationQuinta Avenida3 min walk
  • Popular LocationPlaya del Carmen Main Beach4 min walk
  • Popular LocationPlaya del Carmen Maritime Terminal6 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)46 min drive

Room options

View all photos for Deluxe Studio Suite

Deluxe Studio Suite

Deluxe Studio Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Full-sized fridge/freezer
Smart TV
Ceiling fan
Heated bathroom floor
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Studio Suite

Individually decorated, individually furnished, soundproofing, free WiFi

Panoramic Studio Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Full-sized fridge/freezer
Smart TV
Ceiling fan
Heated bathroom floor
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Studio Suite

Individually decorated, individually furnished, soundproofing, free WiFi

Comfort Studio Suite

10/10 Exceptional

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Full-sized fridge/freezer
Smart TV
Ceiling fan
Heated bathroom floor
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Studio Suite

Executive Studio Suite

Executive Studio Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Full-sized fridge/freezer
Smart TV
Ceiling fan
Heated bathroom floor
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Grand Studio Suite

Terrace/patio

Grand Studio Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Full-sized fridge/freezer
Smart TV
Ceiling fan
Heated bathroom floor
  • Sleeps 3
  • 1 King Bed OR 1 Single Sofa Bed

View all photos for Exclusive Studio Suite

Exclusive Studio Suite

Exclusive Studio Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Full-sized fridge/freezer
Smart TV
Ceiling fan
Heated bathroom floor
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Studio Suite

Family Studio Suite

Family Studio Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Full-sized fridge/freezer
Smart TV
Ceiling fan
Heated bathroom floor
  • Sleeps 5
  • 2 Queen Beds OR 1 Single Sofa Bed

Similar properties

Room
Papagayo Hotel Boutique
Free WiFi
Air conditioning
Housekeeping
24/7 front desk
3.7 out of 5, Good, (149)
The price is AU$55
for 1 night
includes taxes & fees
10 June - 11 June
Papagayo Hotel Boutique

About the area

Playa del Carmen

At BALAM Playa - 15 Th. Ave you'll be within a short 5-minute stroll of popular places like Playa del Carmen Main Beach and Quinta Avenida. Highlights at this hotel include a nearby private beach, an outdoor swimming pool and free continental breakfast. .At the hotel's own beach bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. Each morning free breakfast is served. There's also the convenience of self parking. .Within a 20-minute walk of this 3-property class Downtown Playa del Carmen hotel, attractions include Playa del Carmen Maritime Terminal and Mamitas Beach.

What's nearby

  • Quinta Avenida - 3 min walk
  • Playa del Carmen Main Beach - 4 min walk
  • Playa del Carmen Maritime Terminal - 6 min walk
  • Quinta Alegría Shopping Mall - 12 min walk
  • Mamitas Beach - 17 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 47 min drive

Restaurants

  • Fives Rooftop - 2 min walk
  • Pollos el Pechugon - 2 min walk
  • Marley Coffee - 2 min walk
  • Tacos Gomez - 1 min walk
  • Empanadas y Salbutes de la Juárez - 2 min walk

About this property

BALAM Playa - 15 Th. Ave

Comfortable hotel, walk to Playa del Carmen Main Beach
A private beach is featured. You can enjoy a drink at the beach bar. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool, tour/ticket assistance, and concierge services are also featured at BALAM Playa - 15 Th. Ave. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Playa del Carmen hotel.

  • 20 guestrooms or units
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Smoking in designated areas
  • Locker space
  • Bar on the beach
BALAM Playa - 15 Th. Ave offers 20 air-conditioned accommodations, which are accessible via exterior corridors and feature a ceiling fan. Each accommodation is individually furnished and decorated. Smart televisions come with premium cable channels, first-run films and Netflix.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 10 per day)
  • Street parking available
  • Uncovered parking on site (USD 10 per day)
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A beach bar

Things to do

  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Direct access to a private beach

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer on request
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • First-run films
  • Netflix
  • Smart TV with premium cable channels
  • Streaming services

Food and drink

  • Full-sized refrigerator/freezer

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 5 per pet, per day

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10 per day
  • Nearby parking fee: USD 10 per day (164 ft away)
  • Pet fee: USD 5 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

Property Registration Number HSR190307TC4

We should mention

  • Pool access available from 8:00 AM to 11:00 PM

Property is also known as

BALAM Playa - 15 Th. Ave Hotel
BALAM Playa - 15 Th. Ave Playa del Carmen
BALAM Playa - 15 Th. Ave Hotel Playa del Carmen

Frequently asked questions

What is the cancellation policy at BALAM Playa - 15 Th. Ave?

BALAM Playa - 15 Th. Ave offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at BALAM Playa - 15 Th. Ave?

As of 27 May 2024, prices found for a 1-night stay for 2 adults at BALAM Playa - 15 Th. Ave on 6 June 2024 start from AU$47.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at BALAM Playa - 15 Th. Ave?

Yep, BALAM Playa - 15 Th. Ave has an uncovered self car park for USD 10 per day.

Are there any beaches close to BALAM Playa - 15 Th. Ave?

Yep, BALAM Playa - 15 Th. Ave is a short 4-minute walk from Playa del Carmen Main Beach.

Does BALAM Playa - 15 Th. Ave have a pool?

BALAM Playa - 15 Th. Ave has an outdoor pool. The pool is open 8:00 AM to 11:00 PM.

Does BALAM Playa - 15 Th. Ave serve breakfast?

You bet, free continental breakfast is available daily from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at BALAM Playa - 15 Th. Ave?

No, BALAM Playa - 15 Th. Ave does not offer an airport shuttle service.

What time are check-in & check-out at BALAM Playa - 15 Th. Ave?

Check-in begins at 3:00 PM. Check-out time is noon.

BALAM Playa - 15 Th. Ave Reviews

Reviews

5.4
Rating 10 - Excellent. 14 out of 113 reviews" "
Rating 8 - Good. 18 out of 113 reviews" "
Rating 6 - Okay. 27 out of 113 reviews" "
Rating 4 - Poor. 17 out of 113 reviews" "
Rating 2 - Terrible. 37 out of 113 reviews" "

5.6/10

Cleanliness

5.6/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Bogdan

Disliked: Staff & service, amenities, property conditions & facilities
Noisy room, was beside the terrasse. The breakfast was verry minimal, The person responsible didn't even want to give an extra slice of bread. The staff at the reception do not speak a word of English. There was no safe in the room, and the sheets appeared to be soiled.
Stayed 1 night in Feb 2024

2/10 Terrible

mohamed el mechry

Disliked: Cleanliness, staff & service, property conditions & facilities
Ever have accommodation like this
Stayed 3 nights in Jan 2024

2/10 Terrible

Eric

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing in listing matches what is actually there. The owner manages said they would refund in full. Expedia has tried to contact them with no awanser. I have photos of all the cockroaches. Have a screenshot of messages that say they will refund us but still have not been refunded
Stayed 5 nights in Jan 2024

2/10 Terrible

Yacine

Stayed 2 nights in Jan 2024

2/10 Terrible

Ana Gabriela

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

2/10 Terrible

Subhash

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Misrepresented description and picture. There is no beach associated with property. Ground floor rooms are so dark, sunlight never come. In Breakfast give one slice of bread and 1 coffee. If you ask more they refuse with big disrespect. All fake.
Stayed 7 nights in Dec 2023

6/10 Okay

Yesnia

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Customer service was not the best you paid what you get it’s more like a motel
Stayed 3 nights in Dec 2023

6/10 Okay

Stanislav

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Dec 2023

6/10 Okay

Shelley

We did not spend much time in Playa, it was just a quick stay. The location is good but housekeeping could work a little on dusting the bathroom door & sweeping floors. There was a little sand in places. Also, the shampoo didn't lather, maybe it was eco friendly. Generally it was satisfactory for the price.
Stayed 1 night in Dec 2023

4/10 Poor

Ignacio

Disliked: Cleanliness
Stayed 4 nights in Dec 2023