2/10 Terrible
Yesica
7 Mar 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed for five nights, on the first night we woke up to banging on the wall behind our bed, I literally had to call the front desk. And on the second night I had them change the sheets due to small blood stain I didn't notice the first night but instead they changed the top sheets not the bottom sheets, when addressed about them not doing a full change they said I needed to request one since they only service the room every three days. Have in mind I did request the full service When requested they change the sheets plus they didn't replace all the towels. They just put two towels in the room rather than the 4 that were originally there. I don't know if anyone ever talks about the room amenities too.. a white bucket literally looked like a trick or treat bucket for the ice and then the quality of the toilet paper just horrible, I honestly bought our own because frankly I don't like using tissues as toilet paper. And not to mention my wife had to clean the bathtub for them since they don't know how too. I will definitely not be staying at this hotel again. My wife and I travel a lot and we are always staying at different hotels/resorts and this was by far the worse.
Yesica
Stayed 5 nights in Mar 2024