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Poulo Wai Hotel and Apartment

4.0 star property
Upscale spa hotel, walk to Central Market

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Photo gallery for Poulo Wai Hotel and Apartment

Front of property
Deluxe King Bed
4 restaurants, breakfast served
Rooftop terrace
Interior entrance
Reviews
9.4

Exceptional

Popular amenities

  • Hot tubHot tubHot tub
  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Check out the area

Map
#71-73, Street 174, Sangkat, Phsar Thmey III Khan Doun Penh, Phnom Penh, 12208
  • Popular LocationCentral Market7 min walk
  • Popular LocationRoyal Palace10 min walk
  • Popular LocationRiverside13 min walk
  • AirportPhnom Penh (PNH-Phnom Penh Intl.)26 min drive

Room options

View all photos for Deluxe King Bed

Deluxe King Bed

Deluxe King Bed

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
Tempur-Pedic bed
Premium bedding
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchenette
Smart TV
Washing machine
Hypo-allergenic bedding
Separate bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Landmark King Bed

Landmark King Bed

Landmark King Bed

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
Tempur-Pedic bed
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Executive

One Bedroom Executive

One Bedroom Executive

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
Tempur-Pedic bed
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Executive

Studio Executive

Studio Executive

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Smart TV
Washing machine
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Executive Suite, 1 King Bed

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Tempur-Pedic bed
Blackout curtains
Egyptian cotton bed sheets
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Single Bed

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Executive Suite, 1 Single Bed

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Tempur-Pedic bed
Blackout curtains
Egyptian cotton bed sheets
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Landmark King Bed with Balcony

Landmark King Bed with Balcony

Landmark King Bed with Balcony

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
Tempur-Pedic bed
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Landmark Twin Bed

Landmark Twin Bed

Landmark Twin Bed

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
Tempur-Pedic bed
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Landmark Twin Bed with Balcony

Landmark Twin Bed with Balcony

Landmark Twin Bed with Balcony

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
Tempur-Pedic bed
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Landmark Triple (3 Single Beds)

Landmark Triple (3 Single Beds)

Landmark Triple (3 Single Beds)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
Tempur-Pedic bed
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 4
  • 3 Single Beds

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includes taxes & fees
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About the area

Phnom Penh

Poulo Wai Hotel and Apartment puts you in the heart of Phnom Penh, within just a 10-minute stroll of Central Market and Royal Palace. Highlights at this hotel include 4 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering at Airavata Spa can include massages and aromatherapy along with access to the sauna and hot tub. The restaurant, Poulo Wai Restaurant, is open for breakfast, lunch and dinner. White Lounge Restaurant & is the hotel's own rooftop bar, serving drinks along with dinner and light fare. Enjoy the outdoor swimming pool, gym, Hot tub and sauna. 1464 square feet (136 square metres) of event facilities include 4 meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Buffet breakfast is available daily between 6:00 AM and 10:00 AM. There's also free self parking, along with the convenience of airport pick-up service. .Sights within a 20-minute walk of this 4-property class Phnom Penh City Centre hotel include Riverside and Independence Monument.

What's nearby

  • Central Market - 7 min walk
  • Royal Palace - 10 min walk
  • Riverside - 13 min walk
  • Wat Phnom - 2 min drive
  • Phnom Penh Night Market - 2 min drive

Getting around

  • Phnom Penh Railway Station - 16 min walk
  • Phnom Penh (PNH-Phnom Penh Intl.) - 28 min drive

Restaurants

  • Kravanh - 1 min walk
  • Le Deli Bistro Gourmet - 4 min walk
  • Mondolkiri Restaurant - 3 min walk
  • 54 Langeach Sros - 4 min walk
  • D'Wau Restaurant - 4 min walk

About this property

Poulo Wai Hotel and Apartment

Upscale spa hotel, walk to Central Market
Poulo Wai Hotel and Apartment offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business centre and 4 meeting rooms are available. Event space at this hotel measures 1464 square feet (136 square metres) and includes a conference centre. A children's pool, a fitness centre, and a sauna are also featured at the business-friendly Poulo Wai Hotel and Apartment. A shuttle from the airport to the hotel (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Phnom Penh hotel.

  • 196 guestrooms or units
  • 4 dining venues
  • 3 bars or lounges
  • 1464 sq ft of conference space
  • 136 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar by the pool
Poulo Wai Hotel and Apartment offers 196 air-conditioned accommodations with minibars and a safe. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. 43-inch Smart televisions come with cable channels. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and bidets.

This Phnom Penh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free long-distance calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Airavata Spa has 6 treatment rooms. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

English, Khmer, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour airport pick-up shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 12 for adults and USD 6 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Piano Café
  • Poulo Wai Restaurant
  • White Lounge Restaurant &

Things to do

  • Art gallery
  • Bicycle rentals
  • Children's pool
  • Designer stores
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Musical instrument
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,464 square foot of space)

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible parking space
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar in shower (86 centimetre high)
  • Handrails in stairways (97 centimetre high)
  • Lever door handles
  • Lift (173 centimetre wide door)
  • Phone accessibility kit
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Locally-owned and organised tours and activities

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian-cotton sheets
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch Smart TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free long-distance calls
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Poulo Wai Hotel and Apartment

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12 for adults and from USD 6 for children
  • Airport shuttle fee: USD 25 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: USD 25 (from 4 to 13 years old)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Poulo Wai And Phnom Penh
Poulo Wai Hotel Apartment
Poulo Wai Hotel and Apartment Hotel
Poulo Wai Hotel and Apartment Phnom Penh
Poulo Wai Hotel and Apartment Hotel Phnom Penh

Frequently asked questions

What is the cancellation policy at Poulo Wai Hotel and Apartment?

Poulo Wai Hotel and Apartment offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Poulo Wai Hotel and Apartment?

Yep, Poulo Wai Hotel and Apartment has a free self car park. Onsite parking is limited.

Is there a spa on site at Poulo Wai Hotel and Apartment?

Yep, Airavata Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy services like body treatments.

Does Poulo Wai Hotel and Apartment have a pool?

Poulo Wai Hotel and Apartment has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at Poulo Wai Hotel and Apartment?

Poulo Wai Hotel and Apartment features a full-service spa, an outdoor pool and 4 restaurants. All guestrooms come with Tempur-Pedic beds and premium bedding.

What makes Poulo Wai Hotel and Apartment a romantic place to stay?

1 hot tub and al fresco dining, as well as rainfall showerheads and comfy beds in the guestrooms, help set the scene for a romantic weekend at Poulo Wai Hotel and Apartment.

Is Poulo Wai Hotel and Apartment family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as musical instruments in the guestrooms, it's no surprise that Poulo Wai Hotel and Apartment is a hit with families.

Does Poulo Wai Hotel and Apartment serve breakfast?

You bet, buffet breakfast is offered daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Poulo Wai Hotel and Apartment?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Poulo Wai Hotel and Apartment?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Poulo Wai Hotel and Apartment?

Check-in begins at 1:00 PM. Check-out time is noon.

Are pets allowed at Poulo Wai Hotel and Apartment?

No, pets and service animals are not allowed.

Poulo Wai Hotel and Apartment Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 46 out of 66 reviews" "
Rating 8 - Good. 16 out of 66 reviews" "
Rating 6 - Okay. 2 out of 66 reviews" "
Rating 4 - Poor. 2 out of 66 reviews" "
Rating 2 - Terrible. 0 out of 66 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shivaraj

Stayed 2 nights in Feb 2024

8/10 Good

Evgeniy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a nice stay
Stayed 27 nights in Jan 2024

10/10 Excellent

Marlon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! Very clean. Staff is very friendly and helpful. RECOMMENDED!
Stayed 2 nights in Feb 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff at this location are very motivated to provide great service to/for guests. We liked this property a great deal.
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent.
It's a excelent hotel! Beatiful breakfast, pool and sauna. Has a wondefull restaurant at the top!
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent.
It's a excelent hotel! We have an upgrade and everything was wondefull. Has a beatifull pool and sauna. But our surprise was a wonderfull restaurant at the top with normal prices! The breakfast is 100%. The employees are so cool, as in all country.
Stayed 2 nights in Jan 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely great hotel
Overall, a very nice stay for two nights. Exceptionally pleased with cleanliness and service. I see a couple of people complained about the location but it is in a city, not a beach resort. We walked around in the evenings to get street food which, IMO, is the way to experience a city. Best bet, is walk out front door, make a left, go to the end of the block and turn left. Walk about 50 meters and look across the street and there will be tables set up in the sidewalk and will be packed after 7PM or so. Good food. Entrees about 4-5 USD each. We ate there twice. Packed with locals. There are also several tuk tuks and rickshaws waiting outside the hotel to take you anywhere you wish to go for a few dollars. Whatever they ask for, offer half and bargain from there. We would definitely go back again.
Stayed 2 nights in Dec 2023

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, ver good service, great food and drinks. I can recommend this hotel.
Stayed 2 nights in Dec 2023

10/10 Excellent

Donald Kerr, Lochgilphead

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 21 nights in Nov 2023