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Grand Jatra Hotel Pekanbaru

4.5 star property
Luxury hotel with 3 restaurants and 2 outdoor pools

Choose dates to view prices

Photo gallery for Grand Jatra Hotel Pekanbaru

Building design
Children's activities
Grand Superior Room
3 restaurants, lunch, dinner served; Asian cuisine
2 bars/lounges, lobby lounge
Reviews
7.4

Good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Air conditioningAir conditioningAir conditioning
  • LaundryLaundryLaundry
  • GymGymGym

Explore the area

Map
Jl. Tengku Zainal Abidin Komplek Mal, Pekanbaru No. 1, Pekanbaru, Riau, 28116
  • Popular LocationPekan Baru Mall1 min walk
  • Popular LocationGreat Mosque of An-Nur12 min walk
  • Popular LocationRiau University4 min drive
  • AirportPekanbaru (PKU-Sultan Syarif Qasim II Intl.)20 min drive

Room options

View all photos for Grand Deluxe Room

Grand Deluxe Room

Grand Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hairdryer
Private bathroom
Electric kettle
Minibar
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Superior Room

Grand Superior Room

Grand Superior Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hairdryer
Private bathroom
Electric kettle
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
  • 55 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
  • 60 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Novotel Pekanbaru
Pool
Spa
Kids pool
Parking included
4.2 out of 5, Very good, (87)
The price is AU$104
for 1 night
includes taxes & fees
12 June - 13 June
Novotel Pekanbaru

About the area

Pekanbaru

A luxury stay in the heart of Pekanbaru awaits you at Grand Jatra Hotel Pekanbaru. Within steps you'll find Pekan Baru Mall and Great Mosque of An-Nur within a 15-minute stroll. Highlights at this family-friendly hotel include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Club Arena Spa can include massages and body scrubs along with aromatherapy and Ayurvedic treatments. The restaurant, Bellagio Restaurant, serves Asian cuisine. Mezzanine Lounge and Bar is the hotel's own lobby lounge. Enjoy the gym, sauna and kids' swimming pool. Business amenities include a meeting room and a business centre. Additionally, you'll find free Wi-Fi in public areas, free babysitting and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 4.5-property class Pekanbaru hotel, you'll be 2.6 km (1.6 mi) from Ciputra Seraya Mall and 3 km (1.9 mi) from Riau University.

What's nearby

  • Pekan Baru Mall - 1 min walk
  • Great Mosque of An-Nur - 12 min walk
  • Riau University - 4 min drive
  • Ciputra Seraya Mall - 5 min drive
  • SKA Mall - 7 min drive

Getting around

  • Pekanbaru (PKU-Sultan Syarif Qasim II Intl.) - 21 min drive

Restaurants

  • Vanhollano Bakery - 2 min walk
  • Restaurant Anom - 3 min walk
  • Ayam Penyet Khas Jawa Timur - 3 min walk
  • Sate Bundo Kanduang Pekanbaru - 4 min walk
  • Kedai oma - 2 min walk

About this property

Grand Jatra Hotel Pekanbaru

Luxury hotel with 3 restaurants and 2 outdoor pools
Grand Jatra Hotel Pekanbaru offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a fitness centre. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A children's pool, spa services, and tour/ticket assistance are also featured at the luxury Grand Jatra Hotel Pekanbaru. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4.5-star Pekanbaru hotel is smoke free.

  • 200 guestrooms or units
  • 9 levels
  • 3 dining venues
  • 2 bars or lounges
  • Childcare (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Lift
  • No smoking on site
  • 1 conference room
  • Swim-up bar
Grand Jatra Hotel Pekanbaru offers 200 air-conditioned accommodations with minibars and a safe. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower, hairdryers and toothbrushes and toothpaste.

This Pekanbaru hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Club Arena Spa. Services include massages and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A swim-up bar

Restaurants on site

  • Asian Barbecue
  • Bellagio Restaurant
  • Enoki Japanese
  • Mezzanine Lounge and Bar

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (200 centimetre wide door)

More

  • 9 floors
  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Jatra Hotel Pekanbaru

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 300000 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Jatra
Grand Jatra Hotel
Grand Jatra Hotel Pekanbaru
Grand Jatra Pekanbaru
Hotel Jatra
Jatra Hotel
Jatra Pekanbaru Pekanbaru
Grand Jatra Hotel Pekanbaru Hotel
Grand Jatra Hotel Pekanbaru Pekanbaru
Grand Jatra Hotel Pekanbaru Hotel Pekanbaru

Frequently asked questions

Is parking available at Grand Jatra Hotel Pekanbaru?

Yep, Grand Jatra Hotel Pekanbaru has a free self car park.

How much does it cost to stay at Grand Jatra Hotel Pekanbaru?

As of 29 May 2024, prices found for a 1-night stay for 2 adults at Grand Jatra Hotel Pekanbaru on 6 June 2024 start from AU$68.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Grand Jatra Hotel Pekanbaru?

Yep, Club Arena Spa is available for guests. You'll enjoy services like body scrubs.

Does Grand Jatra Hotel Pekanbaru have a pool?

Grand Jatra Hotel Pekanbaru has 2 outdoor swimming pools and a kids' pool.

What luxury perks are available at Grand Jatra Hotel Pekanbaru?

Grand Jatra Hotel Pekanbaru features 2 outdoor pools, a full-service spa and 3 restaurants.

What makes Grand Jatra Hotel Pekanbaru a romantic place to stay?

Al fresco dining and 24-hour room service, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Grand Jatra Hotel Pekanbaru.

Is Grand Jatra Hotel Pekanbaru family-friendly?

You bet! With amenities such as a children's pool, free babysitting and laundry facilities, it's no surprise that Grand Jatra Hotel Pekanbaru is a hit with families.

Is there a free airport shuttle available at Grand Jatra Hotel Pekanbaru?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Grand Jatra Hotel Pekanbaru?

Yep, you can grab a meal at Grand Jatra Hotel Pekanbaru's onsite restaurant that serves Asian cuisine.

What time are check-in & check-out at Grand Jatra Hotel Pekanbaru?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Grand Jatra Hotel Pekanbaru?

No, pets and service animals are not allowed.

Grand Jatra Hotel Pekanbaru Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 12 out of 48 reviews" "
Rating 8 - Good. 19 out of 48 reviews" "
Rating 6 - Okay. 9 out of 48 reviews" "
Rating 4 - Poor. 5 out of 48 reviews" "
Rating 2 - Terrible. 3 out of 48 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

DENI

Stayed 2 nights in Dec 2023

4/10 Poor

Chang Ming, Carey

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
My toilet was flooded with water. Drainage was stuck
Stayed 4 nights in Sep 2022

6/10 Okay

Stephen

Stayed 7 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019

10/10 Excellent

Zulfa

Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
No issues with it only room service order for a plate of buffalo ribs that was rubbery gamey till i couldn't chew it up that was a failure by the kitchen chef. Front desk was superb and beautiful Ayu was mesmerising and gorgeous throughout.
Stayed 4 nights in Jun 2019

10/10 Excellent

KU MOHD HAZIZAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Room is Ok but need to repair basin because clog evertime using..Overall service is Ok and recommend to my friend.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located
Hotel is connected to Pekan Baru Mall. Staff are friendly and attentive.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
The location is very convenient
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2019