My family of four recently spent 5 nights at Novotel Paris 17. Here's a concise summary of our experience:
Cons:
1. The family room we were assigned was surprisingly small, making it a tight fit for our luggage.
2. The air conditioning in our room was subpar, and despite raising a complaint, no action was taken to improve it.
3. During the first two days of our stay, I encountered some difficulties when requesting a beer mug and ice from the hotel staff. However, on the third day, my request for a beer mug was flatly denied, and the bartender offered me a paper cup instead. I approached the front desk (staff member who used to be there in night shift) and he informed me that it was hotel policy to withhold beer mugs unless the beer was purchased from the hotel.
This appeared to be an unusual policy and was a first for me.
4. The separate toilet and bathroom arrangement lacked a washbasin in the toilet, which felt somewhat inconvenient.
Pros:
1. The hotel is located in a safe area, with a bus stop right opposite.
2. Justin at the reception went above and beyond to accommodate our request for a late check-out.
3. The housekeeping staff did an excellent job, ensuring our room was clean and comfortable throughout our stay.
4. Nearby Convenience Store: A convenience store just a 5-minute walk away, open until midnight, making it easy to stock up on essentials.