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Chan-Kah Resort Village

3.5 star property
Comfortable hotel with full-service spa and poolside bars

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Photo gallery for Chan-Kah Resort Village

Terrace/patio
Property grounds
Villa Junior Doble
Cafe
Reception
Reviews
8.8

Excellent

Popular amenities

  • SpaSpaSpa
  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service

Explore the area

Map
KM. 3 Carretera Palenque- Ruinas, Palenque, CHIS, 29960
  • Popular LocationAluxes Eco Park15 min walk
  • Popular LocationPalenque Archaeological Zone5 min drive
  • Popular LocationEl Panchán7 min drive
  • AirportPalenque, Chiapas (PQM-Palenque Intl.)17 min drive

Room options

View all photos for Villa Junior King

Villa Junior King

Villa Junior King

Highlights

Balcony or patio
Garden
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Ceiling fan
  • Sleeps 2
  • 1 King Bed

View all photos for Villa Junior Doble

Villa Junior Doble

Villa Junior Doble

9.3/10 Wonderful

Highlights

Balcony or patio
Garden
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Ceiling fan
  • Sleeps 4
  • 2 Double Beds

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The price is AU$109
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includes taxes & fees
6 June - 7 June
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About the area

Palenque

A family-friendly stay in Palenque awaits you at Chan-Kah Resort Village. You'll be within a 15-minute walk of Palenque National Park and 3.1 km (1.9 mi) from Museo de Sitio Palenque. Highlights at this hotel include 2 poolside bars, a full-service spa and a restaurant. .A day of pampering can include massages, body wraps and body scrubs along with access to the mud bath and steam room. The restaurant, Lum, serves international cuisine. Ya’x is the hotel's own bar. Enjoy the outdoor swimming pool, free kids' club, steam room and kids' swimming pool. Plus you'll find free Wi-Fi in public areas, a conference centre and a 24-hour business centre. Cooked-to-order breakfast is available daily. There's also the convenience of free self parking. .In proximity to this 3.5-property class Palenque hotel you'll find Cascadas de Agua Azul.

What's nearby

  • Palenque National Park - 14 min walk
  • Aluxes Eco Park - 15 min walk
  • Palenque Archaeological Zone - 5 min drive
  • El Panchán - 7 min drive
  • Misol-Ha Waterfalls - 11 min drive

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 17 min drive

Restaurants

  • Maya Cañada - 6 min drive
  • Don Mucho - 16 min walk
  • La Selva - 5 min drive
  • Comida Buffet Cielo Maya - 4 min drive
  • Ciudad Real - 7 min drive

About this property

Chan-Kah Resort Village

Comfortable hotel with full-service spa and poolside bars
Chan-Kah Resort Village offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 12 square feet (1 square metres) and includes a conference centre. A children's pool, a terrace, and a complimentary children's club are also featured at the family-friendly Chan-Kah Resort Village. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Palenque hotel.

  • 80 guestrooms or units
  • 2 bars by the pool
  • 12 sq ft of conference space
  • 1 sq. m of conference space
  • Kid's club (free)
  • Cabanas by the pool (surcharge)
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Chan-Kah Resort Village offers 80 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and designer toiletries. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, and hairdryers. This Palenque hotel provides complimentary wired Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a mud bath and a steam room.

The spa is open selected days. Children under 11 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available for a fee: MXN 295 to 320 for adults and MXN 150 to 200 for children
  • 2 poolside bars
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lum
  • Ya’x

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Playground
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Cot (surcharge)
  • Free children's club
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (12 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Mud bath
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • No lift

More

  • Ballroom
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

Outdoor space

  • Balcony/patio
  • Yard

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Laptop-compatible safe
  • Living room
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Chan-Kah Resort Village

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 450.0 per night.
  • Cots (infant beds) are available for MXN 450.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 1500 per person, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 295 to 320 for adults and from MXN 150 to 200 for children
  • Crib (infant bed) fee: MXN 450.0 per night
  • Rollaway bed fee: MXN 450.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Chan-Kah
Chan-Kah Resort
Chan-Kah Resort Village
Chan-Kah Resort Village Palenque
Chan-Kah Village
Chan-Kah Village Palenque
Chan Kah Hotel Palenque
Chan Kah Hotel Village
Chan-Kah Resort Village Hotel Palenque
Chan-Kah Resort Village Convention Center Maya Spa Palenque
Chan-Kah Resort Village Convention Center Maya Spa
Chan-Kah Village Convention Center Maya Spa Palenque
Hotel Chan-Kah Resort Village Convention Center & Maya Spa
Chan-Kah Resort Village Convention Center & Maya Spa Palenque
Chan Kah Resort Village
Chan-Kah Village Convention Center Maya Spa

Frequently asked questions

What is the cancellation policy at Chan-Kah Resort Village?

Chan-Kah Resort Village offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Chan-Kah Resort Village?

As of 23 May 2024, prices found for a 1-night stay for 2 adults at Chan-Kah Resort Village on 5 June 2024 start from AU$181.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Chan-Kah Resort Village?

Yep, Chan-Kah Resort Village has a free self car park.

Is there a spa on site at Chan-Kah Resort Village?

Yep, there is an onsite spa at Chan-Kah Resort Village. It has a steam room and a mud bath. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Chan-Kah Resort Village have a pool?

Chan-Kah Resort Village has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Chan-Kah Resort Village?

Chan-Kah Resort Village features 2 poolside bars, a full-service spa and an outdoor pool. All guestrooms come with premium bedding and private yards.

What makes Chan-Kah Resort Village a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Chan-Kah Resort Village.

Is Chan-Kah Resort Village family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as cots/infant beds in the guestrooms, it's no surprise that Chan-Kah Resort Village is a hit with families.

Does Chan-Kah Resort Village serve breakfast?

Sure does, cooked-to-order brekkie is available daily.

Is there a free airport shuttle available at Chan-Kah Resort Village?

No, Chan-Kah Resort Village does not offer an airport shuttle service.

Is there a bar or restaurant at Chan-Kah Resort Village?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Chan-Kah Resort Village?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Chan-Kah Resort Village?

No, pets and service animals are not allowed.

Chan-Kah Resort Village Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 383 out of 702 reviews" "
Rating 8 - Good. 221 out of 702 reviews" "
Rating 6 - Okay. 63 out of 702 reviews" "
Rating 4 - Poor. 20 out of 702 reviews" "
Rating 2 - Terrible. 15 out of 702 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort but restaurant needs attention.
We spent 3 nights and Chan-Kah and enjoyed the sites of Palenque and ending the day relaxing around the beautiful pool. My only disappointmennt was the limited menu at the restaurant along with the quality of the food. The lunch menu was the same as the dinner menu and really only had a standard European European selection. In our opinion the restaurant has considerable room for improvement.
Stayed 3 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well located, easy to reach from Palenque by taxi, and near to the historical zone. Staff were friendly and helpful. The shower was not very clean.
Stayed 3 nights in Dec 2023

10/10 Excellent

juan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es hermoso!!!!
Stayed 1 night in Oct 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay immensely. The rooms in the hot humid jungle are air conditioned and impeccably maintained. The food quality is good enough, lacking in local pride though. There should be more showcasing Mayan ingredients and Mayan cuisine. That’s why everyone goes to this part of the world. To learn the culture. Likewise, music played should be local music, not Miley Cyrus, liver her though I do. Play Mexican music . Chiapas music. Mayan music. Pool is warm to hot but clean. Grounds are stunning and exceptionally well maintained. Staff and service excellent. Howler monkeys chant at dawn and dusk. The blues are clearly older than we think.
Stayed 3 nights in Aug 2023

10/10 Excellent

Angelo

Stayed 2 nights in Aug 2023

8/10 Good

Anna

Stayed 1 night in Aug 2023

10/10 Excellent

Bibiana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place to stay
This is a beautiful hotel, it is actually individual cabins in the jungle, with amazing gardens, a beautiful pool and it’s minutes away from restaurants, the town and the archeological park.
Stayed 2 nights in Aug 2023

4/10 Poor

Mark

Disliked: Cleanliness, property conditions & facilities
Room was not clean, stains on the bathroom wall.
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023