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Axkan Arte Palenque

3.0 star property
Comfortable hotel with children's pool and 24-hour front desk

Choose dates to view prices

Photo gallery for Axkan Arte Palenque

Exterior
Outdoor pool, open 10 AM to 9:30 PM, pool loungers
In-room safe, individually decorated, individually furnished, desk
Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine
Reviews
7.8

Good

Popular amenities

  • PoolPoolPool
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping
  • LaundryLaundryLaundry

Explore the area

Map
Carretera a Palenque KM 1.5, Palenque, CHIS, 29960
  • Popular LocationAluxes Eco Park7 min walk
  • Popular LocationEl Panchán4 min drive
  • Popular LocationPalenque Archaeological Zone6 min drive
  • AirportPalenque, Chiapas (PQM-Palenque Intl.)12 min drive

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.5/10 Exceptional

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
LCD TV
Private bathroom
Coffee/tea maker
Free bottled water
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

7.6/10 Good

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
LCD TV
Private bathroom
Coffee/tea maker
Free bottled water
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
9 June - 10 June
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About the area

Palenque

At Axkan Arte Palenque you'll be 2.3 km (1.5 mi) from Palenque National Park and 3.2 km (2 mi) from El Panchán. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the kids' swimming pool and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also limited parking, along with the convenience of an area shuttle. .In proximity to this 3-property class Palenque hotel you'll find Cascadas de Agua Azul.

What's nearby

  • Aluxes Eco Park - 7 min walk
  • Palenque National Park - 3 min drive
  • El Panchán - 4 min drive
  • Palenque Archaeological Zone - 6 min drive
  • Misol-Ha Waterfalls - 8 min drive

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 12 min drive

Restaurants

  • Maya Cañada - 3 min drive
  • Restaurante Maya Cañada - 3 min drive
  • Don Mucho - 3 min drive
  • La Selva - 3 min drive
  • Comida Buffet Cielo Maya - 10 min walk

About this property

Axkan Arte Palenque

Comfortable hotel with children's pool and 24-hour front desk
Axkan Arte Palenque offers its guests an outdoor pool and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and a garden are also featured at Axkan Arte Palenque. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Palenque hotel.

  • 28 guestrooms or units
  • 2 levels
  • Built in 2015
  • Deli
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Axkan Arte Palenque offers 28 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. This individually decorated and furnished accommodation includes desks. 30-inch LCD televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage

Accessibility

  • No lift

More

  • 2 floors
  • Built in 2015
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer on request
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 30-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

Outdoor space

  • Balcony/patio

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Axkan Arte Palenque

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 10 AM to 9:30 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Axkan Arte Palenque Hotel
Axkan Arte Palenque
Axkan Arte
Axkan Arte Palenque Hotel
Axkan Arte Palenque Palenque
Axkan Arte Palenque Hotel Palenque

Frequently asked questions

What is the cancellation policy at Axkan Arte Palenque?

Axkan Arte Palenque offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Axkan Arte Palenque?

As of 26 May 2024, prices found for a 1-night stay for 2 adults at Axkan Arte Palenque on 10 June 2024 start from AU$65.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Axkan Arte Palenque?

Yep, Axkan Arte Palenque has a free self car park. Onsite parking is limited.

Does Axkan Arte Palenque have a pool?

Axkan Arte Palenque has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 10 AM to 9:30 PM.

What makes Axkan Arte Palenque a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Axkan Arte Palenque.

Is there a free airport shuttle available at Axkan Arte Palenque?

No, Axkan Arte Palenque does not offer an airport shuttle service.

Is there a bar or restaurant at Axkan Arte Palenque?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Axkan Arte Palenque?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Axkan Arte Palenque?

No, pets and service animals are not allowed.

Axkan Arte Palenque Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 73 out of 226 reviews" "
Rating 8 - Good. 84 out of 226 reviews" "
Rating 6 - Okay. 47 out of 226 reviews" "
Rating 4 - Poor. 14 out of 226 reviews" "
Rating 2 - Terrible. 8 out of 226 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

4/10 Poor

omer

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in urgent need of care and love, the staff doesn't seem to care at all, half the things are broken or do not work ...
Stayed 2 nights in Feb 2024

8/10 Good

Nigel

Stayed 1 night in Nov 2023

10/10 Excellent

louis

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2023

4/10 Poor

Peter

Disliked: Staff & service, amenities
Waiter was texting and would not acknowledge us until after his long text Coffee carafe in the room hadn’t been cleaned or resupplied from th previous guests
Stayed 3 nights in Mar 2023

6/10 Okay

Eloise

Liked: Cleanliness, staff & service
Nice but could be improved
Friendly and helpful reception, cute rooms with nice gardens. The pool needed improving though, like the addition of some sun bathing, deck chairs not just plastic garden chairs plus plants need abit more looking after in that area. As well as the pond topping up with some more water.
Stayed 2 nights in Nov 2022

8/10 Good

manuel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Es una excelente opción en costo beneficio, hay parte del mantenimiento de las habitaciones en las cuales se les debe poner atención para mejorar la experiencia.
Stayed 2 nights in Aug 2022

8/10 Good

Alfonso, Washington

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location: off the road to Palenque ruins. Car a must have, or taxi. Great pool, poll side restaurant and bar, property located in the middle of the jungle so humidity an issue to be expected. TV, AC, WC did not work but issues were solved reaaaally fast.
Stayed 2 nights in Jan 2022

8/10 Good

julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband & I stayed for 6 nights while visiting the ruins & all the INCREDIBLE waterfalls & we enjoyed the property very much! Check in was a delight! The young man was very sweet & chatted with us for some time. (I prepaid which made check in even easier) I recommend an upstairs room with a balcony & table with chairs. So nice to relax in the jungle setting after playing around all day. In addition, the king bed was sooooo comfortable & room service came everyday to make up the room. My only issue was the bathroom. It’s definitely in need of a remodel but the hot water was hot & the pressure great. I read the reviews about the staff. I’m on the fence about that issue. In the restaurant they definitely don’t jump up quickly or acknowledge you right away & sometimes I had to grab a menu myself, but hey, you’re in Mexico, nobody’s in a hurry & I like that! & the chilaquiles were delicious!! One more thing I’d like to mention. They are doing their part in reducing the use of plastic bottles! There is a pitcher in the room & they will fill it with water anytime. Bravo Axkan!!! We had a lovely time & really enjoyed the beautiful grounds & palapa style surroundings. Thank you!
Stayed 6 nights in Dec 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay
Beautiful little hotel on the way to Palenque archaeological site. The bungalow was spacious, the shower was good (plenty of hot water and normal pressure in the shower). 50-60 pesos away from Palenque town if you want to dine there as restaurant of the hotel is a bit limited.
Stayed 1 night in Apr 2021