2/10 Terrible
Christina
Travelled with family
1 Mar 2024
Disliked: Staff & service
Never stay here.
After swimming in their pool, my four-year-old autistic granddaughter got diarrhea through the night as she was sleeping, it ran out of her pull-up and got onto the sheets. It was an accident housekeeping change the bedsheets we stayed that night for our second night. Staff never mentioned a word to us about the sheets checked out the next morning staff never mentioned anything about the sheets when I get home I see my card was charged $100 so when we called you ask why they say it’s because they had to throw the sheets away that’s how you conduct business you couldn’t say anything while I was there you wait until I check out to charge my card that’s some shady sruff. I will be spreading the word not to stay at that property staff was rude and no way those sheets were worth $100 and at that point if you were charging me for them you should offer them to me I would’ve brought them home to wash I plan on taking further action since the owner couldn’t resolve the problem no way I’m paying $100 for some sheets
Christina
Stayed 1 night in Feb 2024