Osaka Joytel Hotel

3.5 star property
Family-friendly hotel connected to a shopping centre in Osaka with health club

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Photo gallery for Osaka Joytel Hotel

View from property
Point of interest
Desk, laptop workspace, blackout curtains, soundproofing
Point of interest
Lobby
Reviews
8.0

Very good

Popular amenities

  • PoolPoolPool
  • GymGymGym
  • Air conditioningAir conditioningAir conditioning
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry

Explore the area

Map
1-2-1 sinkitajima Suminoe-ku, Osaka, Osaka-fu, 559-0024
  • Popular LocationTsutenkaku Tower8 min drive
  • Popular LocationIntex Osaka8 min drive
  • Popular LocationUniversal Studios Japan11 min drive
  • AirportOsaka (KIX-Kansai Intl.)41 min drive

Room options

Single Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
  • 18 sq m
  • Bay view
  • Sleeps 1
  • 1 Single Bed

Economy Twin Room, Non Smoking

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Private bathroom
Toilet with electronic bidet
  • 18 sq m
  • Bay view
  • Sleeps 2
  • 2 Single Beds

Triple Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
  • 30 sq m
  • Bay view
  • Sleeps 3
  • 3 Single Beds

Deluxe Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
  • 25 sq m
  • Bay view
  • Sleeps 2
  • 2 Single Beds

Standard Twin Room, Non Smoking

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
  • 20 sq m
  • Partial ocean view
  • Sleeps 2
  • 2 Single Beds

Double Room, Non Smoking

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
  • 18 sq m
  • Bay view
  • Sleeps 2
  • 1 Double Bed

Single Room, Smoking

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
  • 18 sq m
  • Bay view
  • Sleeps 1
  • 1 Single Bed

Double Room, Smoking

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
  • 18 sq m
  • Bay view
  • Sleeps 2
  • 1 Double Bed

Triple Room, Smoking

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
  • 30 sq m
  • Bay view
  • Sleeps 3
  • 3 Single Beds

Economy Twin Room, Smoking

Highlights

Soundproofed
Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Private bathroom
Toilet with electronic bidet
  • 18 sq m
  • Bay view
  • Sleeps 2
  • 2 Single Beds

Standard Twin Room, Smoking

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
  • 20 sq m
  • Partial ocean view
  • Sleeps 2
  • 2 Single Beds

Deluxe Twin Room, Smoking

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
  • 25 sq m
  • Bay view
  • Sleeps 2
  • 2 Single Beds

Similar properties

About the area

Osaka

Osaka Joytel Hotel places you in the heart of Osaka, connected to a shopping centre and 6.5 km (4.1 mi) from Yanmar Stadium Nagai. Highlights at this family-friendly hotel include 2 coffee shops/cafes, a restaurant and an indoor swimming pool. .A pampering day can include deep-tissue massages and sports massages. The restaurant, Dining Sazanka, serves Japanese cuisine and is open for breakfast. Enjoy the gym, sauna, karaoke and lifeguards on site. 388 square feet (36 square metres) of event facilities include a meeting room and conference space. Other amenities include free Wi-Fi in public areas, laundry facilities and microwave in a common area. Japanese breakfast is available daily. There's also the convenience of self parking. .Sights within a 10-minute drive of this 3.5-property class Suminoe hotel include Tsutenkaku Tower and Intex Osaka.

What's nearby

  • Tsutenkaku Tower - 8 min drive
  • Intex Osaka - 8 min drive
  • Yanmar Stadium Nagai - 9 min drive
  • Osaka Aquarium Kaiyukan - 10 min drive
  • Universal Studios Japan - 11 min drive

Getting around

  • Suminoekoen Station - 3 min walk
  • Suminoe Station - 20 min walk
  • Osaka (KIX-Kansai Intl.) - 42 min drive

Restaurants

  • 松屋 - 2 min walk
  • なか卯住之江公園店 - 4 min walk
  • りくろーおじさんの店住之江公園店 - 2 min walk
  • 吉野家 - 3 min walk
  • ハイタッチ - 3 min walk

About this property

Osaka Joytel Hotel

Family-friendly hotel connected to a shopping centre in Osaka with health club
There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby corner/local shop. Public spaces have free WiFi and wired Internet. Osaka Joytel Hotel offers its guests an indoor pool, a health club, and a sauna. Event space at this hotel measures 388 square feet (36 square metres) and includes conference space. Spa services, a vending machine, and multilingual staff are also featured at the family-friendly Osaka Joytel Hotel. Parking is available for a fee. You'll have access to the health club at a partner property.

Smoking is allowed in designated areas at this 3.5-star Osaka hotel.

  • 1 building
  • 229 guestrooms or units
  • 19 levels
  • 2 coffee shops
  • 388 sq ft of conference space
  • 36 sq. m of conference space
  • Built in 1995
  • Karaoke
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Corner/local shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Dining venue
Osaka Joytel Hotel offers 229 air-conditioned accommodations with complimentary slippers and a hairdryer. LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bidets, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and sports massages.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Uncovered parking on site (JPY 700 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily Japanese breakfast available for a fee: JPY 1,320 for adults and JPY 1,100 for children
  • 2 coffee shops/cafes
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Dining Sazanka

Things to do

  • Bicycle tours
  • Games
  • Health club
  • Indoor pool
  • Karaoke
  • Pachinko
  • Racquetball/squash
  • Sauna
  • Shopping centre
  • Table tennis

Family friendly

  • Children's dinnerware
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 388 square feet of conference space
  • Meeting room

Spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 19 floors
  • Ballroom
  • Banquet hall
  • Building
  • Built in 1995
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • LCD TV with digital channels

Food and drink

  • Electric kettle
  • Late-night room service
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans will receive a set menu instead of buffet breakfast until further notice.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: from approximately JPY 1320 for adults and from JPY 1100 for children
  • Uncovered self-parking fee: JPY 700 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair and access to the heated pool
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve high chair and access to the heated pool. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Pool access available from 10:00 AM to 11:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Joytel
Best Western Joytel Hotel
Best Western Joytel Hotel Osaka
Best Western Joytel Osaka
Best Western Osaka
Best Western Osaka Joytel
Joytel Osaka
Osaka Best Western Joytel
Best Western Joytel Osaka Hotel
Joytel Hotel
Osaka Joytel
Joytel
Osaka Joytel Hotel Hotel
Osaka Joytel Hotel Osaka
Osaka Joytel Hotel Hotel Osaka

Frequently asked questions

What is the cancellation policy at Osaka Joytel Hotel?

Osaka Joytel Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Osaka Joytel Hotel?

Yep, Osaka Joytel Hotel has an uncovered self car park for JPY 700 per night.

Are there any beaches close to Osaka Joytel Hotel?

The closest beach to Osaka Joytel Hotel is Ashiya Beach (18.4 km).

Is there a spa on site at Osaka Joytel Hotel?

There's no onsite spa, but this property does offer services like deep-tissue massages.

Does Osaka Joytel Hotel have a pool?

Osaka Joytel Hotel has an indoor pool. The pool is open 10:00 AM to 11:00 PM.

What luxury perks are available at Osaka Joytel Hotel?

Osaka Joytel Hotel features a health club, an indoor pool and a sauna.

What makes Osaka Joytel Hotel a romantic place to stay?

Couples dining and late-night room service, as well as rainfall showerheads and massage services available in the guestrooms, help set the scene for a romantic weekend at Osaka Joytel Hotel.

Is Osaka Joytel Hotel family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as children's dinnerware in the guestrooms, it's no surprise that Osaka Joytel Hotel is a hit with families.

Does Osaka Joytel Hotel serve breakfast?

You bet, Japanese brekkie is offered daily.

Is there a free airport shuttle available at Osaka Joytel Hotel?

No, Osaka Joytel Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Osaka Joytel Hotel?

Yep, you can grab a meal at Osaka Joytel Hotel's onsite restaurant that serves Japanese cuisine.

What time are check-in & check-out at Osaka Joytel Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Osaka Joytel Hotel?

No, pets are not allowed.

Osaka Joytel Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 65 out of 247 reviews" "
Rating 8 - Good. 117 out of 247 reviews" "
Rating 6 - Okay. 45 out of 247 reviews" "
Rating 4 - Poor. 16 out of 247 reviews" "
Rating 2 - Terrible. 4 out of 247 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and well kept, although the furniture could use a bit of renewing. It’s very spacious and the view from the room is nice. Staff are very nice and helpful. Hotel is very close to suminokoen station, and close to stores like daiso, lotteria and donki. I had a great stay
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fast and efficient check in. Good buffet breakfast and some restaurants nearby for meals
Stayed 3 nights in Oct 2023

8/10 Good

Hossam

Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, next to train station. Good shopping, good eats .
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was ok
Don't enjoy waking up by loud guests and walking into a hallway of smoke. Room was large. Breakfast was not that good and had to travel to go anywhere but be back by 10pm cause of last subway

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Rasika Asanga, Camden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, boring location.
Hotel was nice enough. Fairly decent sized rooms, certainly bigger than the hotels in Tokyo. Very clean. Decent breakfast. Only disappointing thing was the location. There really isn't that much to do. Thankfully the hotel is next to a station

8/10 Good

Howard, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Subway
Easy to find location. Close to subway with easy access to all of Osaka. Room is clean and neat. Breakfast is great but some of the customers are from countries without good manners or common courtesy.