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Sago Palm Hotel

4.5 star property
Luxury hotel, walk to Turtle Beach

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Photo gallery for Sago Palm Hotel

Exterior
Outdoor pool, pool loungers
Premium bedding, in-room safe, individually furnished, desk
Breakfast, lunch and dinner served
Hair dryer, dressing gowns, slippers, towels
Reviews
9.2

Wonderful

Popular amenities

  • BarBarBar
  • 24/7 front desk24/7 front desk24/7 front desk
  • PoolPoolPool
  • Room serviceRoom serviceRoom service
  • GymGymGym
  • SpaSpaSpa

Explore the area

Map
54 Main St, Ocho Rios
  • Popular LocationTurtle Beach5 min walk
  • Popular LocationMystic Mountain5 min drive
  • Popular LocationDunn's River Falls7 min drive
  • AirportMontego Bay (MBJ-Sir Donald Sangster Intl.)100 min drive

Room options

View all photos for Main Deluxe Queen Junior Suite

Main Deluxe Queen Junior Suite

Main Deluxe Queen Junior Suite

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
LED TV
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Westmoreland Cabana Queen

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Cabana Queen

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout curtains
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Westmoreland Town Queen

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Town Queen

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout curtains
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Main King

Premium bedding, in-room safe, individually furnished, desk

Main King

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout curtains
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Westmoreland Cabana King

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Cabana King

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout curtains
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Main Twin Twin

Main Twin Twin

Main Twin Twin

10/10 Exceptional

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout curtains
Bathrobes
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Main Deluxe King

Premium bedding, in-room safe, individually furnished, desk

Main Deluxe King

10/10 Exceptional

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
LED TV
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
LED TV
Premium bedding
Blackout curtains
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Single Sofa Bed

View all photos for Westmoreland Town King

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Town King

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout curtains
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Westmoreland King Large

Premium bedding, in-room safe, individually furnished, desk

Westmoreland King Large

10/10 Exceptional

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout curtains
Bathrobes
Hairdryer
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Main Queen

Premium bedding, in-room safe, individually furnished, desk

Main Queen

8.3/10 Very good

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout curtains
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

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About the area

Ocho Rios

A luxury stay in the heart of Ocho Rios awaits you at Sago Palm Hotel. Within steps you'll find Ocho Rios Craft Park and Ocho Rios Clock Tower. Highlights at this hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .A day of pampering can include body wraps and mani/pedis. The restaurant, York Tavern, is open for breakfast, lunch and dinner. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the gym and pool loungers. 2000 square feet (186 square metres) of event facilities include 2 meeting rooms and a conference centre, and other business amenities include a business centre and coworking space. Additionally, you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. Each morning cooked-to-order breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4.5-property class Ocho Rios hotel include Dunn's River Falls and Mystic Mountain.

What's nearby

  • Turtle Beach - 5 min walk
  • Mahogany Beach - 15 min walk
  • Ocho Rios Fort - 3 min drive
  • Mystic Mountain - 5 min drive
  • Dunn's River Falls - 7 min drive

Getting around

  • Ocho Rios (OCJ-Ian Fleming Intl.) - 22 min drive

Restaurants

  • ‪Mother`s - ‬3 min walk
  • ‪8Rivaz Lounge - ‬5 min walk
  • ‪KFC - ‬4 min walk
  • ‪MOMO @ Moon Palace Jamaica Grande - ‬2 min walk
  • ‪Jimmy Buffett's Margaritaville (Ocho Rios) - ‬12 min walk

About this property

Sago Palm Hotel

Luxury hotel, walk to Turtle Beach
Sago Palm Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business centre, 2 meeting rooms, and coworking spaces are available. Event space at this hotel measures 2000 square feet (186 square metres) and includes a conference centre. Spa services, tour/ticket assistance, and concierge services are also featured at the luxury Sago Palm Hotel. Free self parking is available.

This 4.5-star Ocho Rios hotel is smoke free.

  • 37 guestrooms or units
  • 2 bars or lounges
  • Conference rooms
  • 2000 sq ft of conference space
  • 186 sq. m of conference space
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • No smoking on site
  • Bar by the pool
  • Dining venue
Sago Palm Hotel offers 37 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished. Beds feature premium bedding. 50-inch LED televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, dressing gowns, slippers and hairdryers.

This Ocho Rios hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include facials, body wraps, body scrubs and body treatments.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 34 for adults and USD 17 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • York Tavern

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre (2,000 square foot of space)
  • Coworking space

Outdoors

  • Outdoor furniture
  • Pool loungers

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Handrails in stairways (89 centimetre high)
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch LED TV with premium cable channels
  • Pay films

Food and drink

  • Chef service
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sago Palm Hotel

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 34 for adults and from USD 17 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Discover, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Frequently asked questions

What is the cancellation policy at Sago Palm Hotel?

Sago Palm Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sago Palm Hotel?

As of 4 June 2024, prices found for a 1-night stay for 2 adults at Sago Palm Hotel on 5 June 2024 start from AU$364.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sago Palm Hotel?

Yep, Sago Palm Hotel has a free self car park.

Are there any beaches close to Sago Palm Hotel?

Yep, Sago Palm Hotel is a short 5-minute walk from Turtle Beach. Fun beach activities include swimming. You can also find boat tours.

Is there a spa on site at Sago Palm Hotel?

There's no onsite spa, but this property does offer services like body wraps and body scrubs.

Does Sago Palm Hotel have a pool?

Sago Palm Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What makes Sago Palm Hotel a romantic place to stay?

Couples spa treatments and couples dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Sago Palm Hotel.

Does Sago Palm Hotel serve breakfast?

You bet, cooked-to-order brekkie is available daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Sago Palm Hotel?

No, Sago Palm Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sago Palm Hotel?

Yep, they've got a poolside bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Sago Palm Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Sago Palm Hotel?

No, pets and service animals are not allowed.

Sago Palm Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 37 out of 51 reviews" "
Rating 8 - Good. 9 out of 51 reviews" "
Rating 6 - Okay. 3 out of 51 reviews" "
Rating 4 - Poor. 0 out of 51 reviews" "
Rating 2 - Terrible. 2 out of 51 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Latangie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The slamming of room doors by a few guests and the maids was a but much during the morning/day. Other than that, it was extremely quiet.
Stayed 3 nights in Mar 2024

10/10 Excellent

Terri-Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was genuinely courteous. From the security staff to the maintenance personnel.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff, quick and easy check-in, food was top tier... would definitely go back!
Stayed 3 nights in Feb 2024

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The Sago Palm Hotel was amazing. It was everything the pictures show. It's located in the center of Ocho Rios, within walking distance to bars, restaurants, local activities, a major chain hotel, and all the excursions. The only downfall for my group was the hotel had no nightlife, and the pool was cold (but beautiful). The staff was all nice, and the breakfast was great. I wouldn't do all-inclusive here because it is not a very large hotel to just stay in all day. The locals were very friendly, we did encounter harassment from a local which the hotel informed us (being all females) but the security at the hotel made us feel comfortable.
Stayed 4 nights in Feb 2024

10/10 Excellent

Natalie

Liked: Cleanliness
Great
Stayed 1 night in Mar 2024

10/10 Excellent

Jalin, Astoria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Respectable and Breakfast is amazing
Stayed 4 nights in Feb 2024

10/10 Excellent

Sherlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s walking distance to stores and restaurants. Clean place and friendly staff.
Stayed 2 nights in Feb 2024

10/10 Excellent

Mark

Stayed 2 nights in Feb 2024

6/10 Okay

SUSAN

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Difficult checkin
Stayed 2 nights in Feb 2024

10/10 Excellent

Jeffery

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautifully kept....very clean and welcoming. The staff is very professional and the food!!! OMG!#CHEFKISS It was an overall beautiful experience for me and my family and we would definately recommend.
Stayed 1 night in Feb 2024