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3.5 out of 5

"Staff were we helpful and polite property was clean , meals were good will stay in in that hotel again . " More

By a verified traveller on Wed 15 Jan 2020

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Hotel Description

A luxury stay in the heart of Nuwara Eliya awaits you at Araliya Green Hills Hotel. Within a 5-minute stroll you'll find Victoria Park and Nuwara Eliya Golf Club within a 15-minute walk. Highlights at this family-friendly hotel include 2 restaurants, 2 bars/lounges, and a full-service spa.

A pampering day can include deep-tissue massages and Swedish massages along with body wraps, body scrubs, and aromatherapy. Enjoy the indoor swimming pool, gym, sauna, and kids' swimming pool. 7000 square feet (650 square meters) of event facilities include 2 meeting rooms and a conference center, and other business amenities include a 24-hour business center. Plus you'll find a winery, free WiFi in public areas, and a coffee shop/cafe. Buffet breakfast is available daily between 7 AM and 10 AM. There's also the convenience of free valet parking.

Sights within a 20-minute walk of this 4.5-star Nuwara Eliya hotel include Assemblies of God Church Nuwara Eliya and Holy Trinity Church.

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$211* Per night/room 11 Apr. - 12 Apr.

Araliya Green Hills Hotel ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Araliya Green Hills Hotel

Family (2)
4 out of 5
Staff were we helpful and polite property was clean , meals were good will stay in in that hotel again .

Posted by on 15 Jan. 2020

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Comment from Hotel Management

16 Jan. 2020 by Satheesh

Dear Valued Guest, Thank you for the time taken to share your feedback with us. We are pleased to read that you have endorsed our hotel and would be delighted to have you back for another memorable experience. With Warm regards!!! Satheesh Kumar Front Office Manager

3 out of 5

Your booking is for tomorrow sir

Pros: Comfortable, 'worked'
Cons: Bars and restaurants
Location: Walk to the nearby Grand Indian to eat
Got off to a bad start – ‘your booking is for tomorrow sir and anyway Expedia have cancelled the booking’. Resolved quickly by producing the (already paid) Wotif confirmation but no apology. Everything thereafter was ‘good’. Location quiet and secluded but ten minutes walk to the centre of Nuwara Eliya, comfortable rooms, prompt and attentive service, reasonable and reasonably-priced food, etc. But atmosphere – generally and especially in the horrible bars – was a bit charmless (this may have something to do with the fact it was an Arabic hotel and their décor was simply not to our taste – certainly that could explain the bars).

Posted by , from Sydney on 7 Jan. 2017

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Comment from Hotel Management

30 Dec. 2019 by Satheesh

Dear Valued Guest, Thank you for choosing Araliya Green Hills and for taking the time to share feedback on Expedia. We have noted your thoughts regarding the delay and service standards and we want you to know that we are truly sorry for what has happened. Furthermore, we would like to thank you for bringing it to our attention so that we could learn and improve. I have personally shared your comments with the respective departments for immediate service evaluation and rectification. I hope despite your less than perfect stay on this occasion you will allow us to serve you again in the future. With Warm regards!!! Satheesh Kumar Front Office Manager

Property Features

A winery is on site. Araliya Green Hills Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and 2 meeting rooms. Event space at this hotel measures 7000 square feet (650 square meters) and includes a conference center. A children's pool, a fitness center, and a terrace are also featured at the luxury Araliya Green Hills Hotel. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4.5-star Nuwara Eliya hotel.

  • 1 building
  • 160 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 bars or lounges
  • 7000 sq ft of conference space
  • 650 sq m of conference space
  • Built in 2013
  • Winery on site
  • Deli
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Araliya Green Hills Hotel offers 160 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Heating
  • Portable fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Araliya Green Hills Hotel has 2 restaurants serving breakfast, lunch, and dinner.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages
  • Deep tissue massage
  • Swedish massage

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in is available.

  • No lifts
  • Children stay free
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Children stay free - maximum age 11
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 70.00
  • New Year's Eve (31 December) Gala Dinner per child: USD 35.00 (from 5 to 10 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18 per person
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Araliya Green Hills Hotel Nuwara Eliya
  • Araliya Green Hills Hotel
  • Araliya Green Hills Nuwara Eliya
  • Araliya Green Hills
  • Araliya Green Hills
  • Araliya Green Hills Hotel Hotel
  • Araliya Green Hills Hotel Nuwara Eliya
  • Araliya Green Hills Hotel Hotel Nuwara Eliya

You should know

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.